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Screen goes black


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#1
Advantix

Advantix

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Recently I been having a problem where my screen just goes black and I cant do anything. I am forced to turn the power switch off on the power supply and turn it back on. It only happens when I play a game. Its nothing like Call of duty or anything like that, its very basic game. The screen wont go black when Im just on the desktop. Its been happening within 10 minutes of the game being on. I have updated the graphic drivers but that did not help. Any help, much appreciated. Thanks
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#2
happyrock

happyrock

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Hi Advantix ... :wave: ..:welcome:


we may be able to help BUT you need to explain in more detail exactly what is happening...

tell us everything you tried to fix the problem and what the results were...

did you add any new hardware or software recently...
get any updates for windows or any software just prior to the problem...

what is the name of the game thats crashing your computer

what is the make and model of your computer...
what are your system specs...
did it ever work correctly...if so...try system restore
go back at least a week before you started having problems...
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#3
Digerati

Digerati

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Note too that gaming is about the most demanding task we can ask of our computers. Freezing, sudden reboots, or shutting down after a few minutes of use is a classic symptom of heat problems.

That said, the screen going black (instead of the image locking up or freezing) could indicate a monitor problem too. You might try another monitor.

Beyond that, we need HR's questions answered.
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