Trend Micro Renewal popup
Posted 01 March 2012 - 02:54 PM
Posted 01 March 2012 - 04:23 PM
What Antivirus do you currently use???
Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!
Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.
Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.
Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.
Checkmark the following boxes:
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.
Also here is a link to the trend Removal tool.
I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!
Edited by rockmilk, 01 March 2012 - 04:25 PM.
Posted 01 March 2012 - 10:41 PM
Edited by oriena, 01 March 2012 - 11:04 PM.
Posted 02 March 2012 - 08:34 PM
As far as the vertical list,you will need to manually type out all non microsoft services.Or post a screen shot.
Posted 05 March 2012 - 09:24 AM
here's the list u asked for, sry bout the abbreviations
Posted 07 March 2012 - 06:01 PM
Posted 08 March 2012 - 12:42 PM
That was anti-spyware now owned but not marketed under that title - by Trend Micro.
Have you recently recovered the system from a partition or early image
Previously, SpySubtracter was often pre-installed on new desktop and notebook computers
That is VERY likely the cause of the problem.
That all said, you have many other programs that I would recommend you uninstall.
Chameleon Startup Manager is ONE example.
They may sound good, they may look good, and kit is easy to see why people think they are good, but in essence they simply add to the clutter and do little if anything that cannot be done within Windows and IE - without any of the attendant risks, freqently involved in these programs.
If that sounds harsh, I apologise and of course it is your decision, but the more of these sort of utilities you run the more to go wrong.
YOUR Pando service booster is another example.
Posted 09 March 2012 - 08:33 AM
Posted 09 March 2012 - 08:35 AM
Posted 09 March 2012 - 06:21 PM
Yes HKCU:Run Connectivity Fixer "F:\pgm\Connectivity Fixer.exe" -m
Yes HKCU:Run ctfmon.exe C:\WINDOWS\system32\ctfmon.exe
Yes HKCU:Run Messenger (Yahoo!) "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
Yes HKCU:Run SUPERAntiSpyware F:\New Folder\SUPERAntiSpyware.exe
Yes HKCU:Run WinSettings F:\pgm\WinSettings.Exe /load
Yes HKLM:Run NvCplDaemon RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
Yes HKLM:Run VirtualCloneDrive "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
Yes Startup Common SpySubtract.lnk C:\Program Files\InterMute\SpySubtract\SpySub.exe
Yes Startup User OneNote 2010 Screen Clipper and Launcher.lnk C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
Hit start button at lower left hand corner of the screen.Then in the run box type services.msc. Find the service listed below,one at a time. left click it once you should have the option to either stop the service or restart it , stop the service then right click selected service select properties then change the startup type to manual then left click apply and move on to the next service.If the service is stopped and the startup type is manual then do nothing.
sas core service
apple mobile device
nalpeiron licensing service
google update service (gupdate)
google update service (gupdatem)
installdriver table manager set this service to disabled
image converter video recording monitor
java quick starter
office source engine
office software protection platform
spectrum24 event monitor
soni spti service
sonic stage scsi service
windows media player net shar servic
Make sure to stop these services prior to setting to manual
unzip Autoruns to your desktop run it.See any entries that read file not found when you see them right click and select delete do this only for the entries that read file not found also uncheck any scheduled task that are set to run on your machine,close the program.
After completing the above task then Please download TFC by Old Timer and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.If TFC doesnt prompt a reboot then please do so manually
Posted 22 March 2012 - 03:33 PM
It is now some 12 days since the last advice was offered.
Do you have any update for us please.
Posted 25 March 2012 - 08:35 AM
It's gone, thank you for all your assistance!
Posted 25 March 2012 - 09:20 AM
Although all the work was done by my colleague rockmilk.
I simply knew that SpySubtract being an early verson of what is now part of Trend Micro does sometimes cause this.
If INDEED that was the cause.
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