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Laptop Freezing (Vista)

Started by sindaprpunisha , Mar 02 2012 11:19 AM

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#1
sindaprpunisha
Posted 02 March 2012 - 11:19 AM

sindaprpunisha

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Windows Vista Home Basic
Service Pack 2
Inspiron 1545
Intel® Pentium® Dual CPU T3400 @2.16GHz 2.16GHz
Ram - 2GB
32 Bit OS


I need help. I don't know why but my laptop boots up and after it gets to the user interface(desktop) it completely freezes. No matter how much time I wait, it doesn't unfreeze. I have been running it in safe mode with networking since then. Could someone please help me. I've attached the OTL.txt

(I also tried to do a system restore but apparently all my system restore points have been wiped clean of the Laptop)
(I tried a computer repair too but there's apparently another user and a pw that i don't know) I thought I was the admin and user of the laptop.

I'm sorry if I started a topic in the wrong forum. Please direct me to the proper help.

Attached Files

  • Attached File  OTL.Txt   67.75KB   67 downloads

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#2
sindaprpunisha
Posted 04 March 2012 - 10:20 PM

sindaprpunisha

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OTL logfile created on: 3/2/2012 11:57:59 AM - Run 6
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Hector\Desktop
Windows Vista Home Basic Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.96 Gb Total Physical Memory | 1.56 Gb Available Physical Memory | 79.32% Memory free
4.16 Gb Paging File | 3.90 Gb Available in Paging File | 93.78% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 134.36 Gb Total Space | 59.90 Gb Free Space | 44.58% Space Free | Partition Type: NTFS
Drive E: | 14.65 Gb Total Space | 6.22 Gb Free Space | 42.44% Space Free | Partition Type: NTFS

Computer Name: HECTOR-PC | User Name: Hector | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/11/23 11:23:17 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Hector\Desktop\OTL.exe
PRC - [2009/04/11 01:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2011/10/13 02:36:23 | 011,490,816 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b6632a8b2f276a8e31f5b0f6b2006cd1\mscorlib.ni.dll


========== Win32 Services (SafeList) ==========

SRV - [2012/02/04 18:41:41 | 000,909,152 | ---- | M] () [Auto | Stopped] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\ToolbarUpdater.exe -- (vToolbarUpdater)
SRV - [2011/10/12 05:25:22 | 004,433,248 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe -- (AVGIDSAgent)
SRV - [2011/08/02 05:09:08 | 000,192,776 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe -- (avgwd)
SRV - [2011/06/06 11:55:28 | 000,064,952 | ---- | M] (Adobe Systems Incorporated) [Auto | Stopped] -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2010/06/23 23:40:36 | 000,077,824 | ---- | M] (Avid Technology, Inc..) [Auto | Stopped] -- C:\Program Files\Digidesign\Drivers\MMERefresh.exe -- (DigiRefresh)
SRV - [2009/09/29 08:17:50 | 000,013,088 | ---- | M] (Intuit Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe -- (IntuitUpdateService)
SRV - [2009/05/14 13:31:16 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/02/23 09:48:06 | 000,632,048 | ---- | M] (SoftThinks) [Auto | Stopped] -- C:\WINDOWS\SMINST\sftservice.EXE -- (SftService)
SRV - [2009/01/26 14:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) [Auto | Stopped] -- C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe -- (SBSDWSCService)
SRV - [2008/12/18 13:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Stopped] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2008/12/14 23:13:46 | 000,241,746 | ---- | M] (IDT, Inc.) [Auto | Stopped] -- C:\WINDOWS\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\stacsv.exe -- (STacSV)
SRV - [2008/12/14 23:13:30 | 000,081,920 | ---- | M] (Andrea Electronics Corporation) [Auto | Stopped] -- C:\WINDOWS\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\AEstSrv.exe -- (AESTFilters)
SRV - [2008/05/07 17:41:14 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Stopped] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®
SRV - [2008/01/20 21:33:00 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/10/19 12:21:16 | 000,141,848 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe -- (LVSrvLauncher)
SRV - [2007/10/19 12:19:22 | 000,141,848 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)
SRV - [2007/10/19 12:17:28 | 000,186,904 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe -- (LVCOMSer)


========== Driver Services (SafeList) ==========

DRV - [2011/10/07 05:23:48 | 000,230,608 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Stopped] -- C:\WINDOWS\System32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2011/10/04 05:21:16 | 000,016,720 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\AVGIDSShim.sys -- (AVGIDSShim)
DRV - [2011/09/13 05:30:10 | 000,032,592 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\system32\DRIVERS\avgrkx86.sys -- (Avgrkx86)
DRV - [2011/08/08 05:08:58 | 000,040,016 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Stopped] -- C:\WINDOWS\System32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2011/07/11 00:14:38 | 000,295,248 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2011/07/11 00:14:02 | 000,024,272 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\AVGIDSFilter.sys -- (AVGIDSFilter)
DRV - [2011/07/11 00:14:00 | 000,023,120 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\AVGIDSEH.Sys -- (AVGIDSEH)
DRV - [2011/07/11 00:13:58 | 000,134,736 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\AVGIDSDriver.sys -- (AVGIDSDriver)
DRV - [2011/01/13 02:17:18 | 000,106,752 | ---- | M] (ZTE Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\zghsnmea.sys -- (zghsnmea)
DRV - [2011/01/13 02:17:18 | 000,106,752 | ---- | M] (ZTE Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\zghsmdm.sys -- (zghsmdm)
DRV - [2011/01/13 02:17:18 | 000,106,752 | ---- | M] (ZTE Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\zghsdiag.sys -- (zghsdiag)
DRV - [2010/12/07 15:08:18 | 000,158,344 | ---- | M] (Avid Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\MAudioFastTrack.sys -- (MAUSBFASTTRACK)
DRV - [2010/04/03 10:02:54 | 000,240,608 | ---- | M] (Microsoft Corporation) [File_System | Disabled | Stopped] -- C:\WINDOWS\System32\drivers\RsFx0150.sys -- (RsFx0150)
DRV - [2008/12/22 05:32:18 | 000,018,424 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\bcm42rly.sys -- (BCM42RLY)
DRV - [2008/12/14 23:13:54 | 000,393,216 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2008/09/04 00:29:08 | 000,170,032 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2008/01/20 21:32:51 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\e1e6032.sys -- (e1express) Intel®
DRV - [2007/10/19 12:16:30 | 002,109,976 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\Lvckap.sys -- (LVcKap)
DRV - [2007/10/11 17:59:24 | 000,025,624 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\LVPr2Mon.sys -- (LVPr2Mon)
DRV - [2007/10/11 17:59:02 | 002,142,488 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\LVMVdrv.sys -- (LVMVDrv)
DRV - [2006/11/02 02:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\atikmdag.sys -- (R300)
DRV - [2005/01/31 09:20:04 | 000,211,712 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\LV561AV.SYS -- (PID_0928) Logitech QuickCam Express(PID_0928)
DRV - [2005/01/31 09:12:46 | 000,022,016 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\LVUSBSta.sys -- (LVUSBSta)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {c2db4fe6-8409-45ce-8010-189a7b5cce86} - No CLSID value found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = socks=74.112.57.173:80

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/wpi,version=1.4: C:\Program Files\Microsoft\Web Platform Installer\\npwpidetector.dll ()
FF - HKLM\Software\MozillaPlugins\@nexon.net/NxGame: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll File not found
FF - HKLM\Software\MozillaPlugins\@pandonetworks.com/PandoWebPlugin: C:\Program Files\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/GoogleTalkPlugin: C:\Users\Hector\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/O3DPlugin: C:\Users\Hector\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll ()
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Hector\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Hector\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\pandonetworks.com/PandoWebPlugin: C:\Program Files\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG2012\Firefox4\ [2011/12/23 13:45:31 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\avg@toolbar: C:\ProgramData\AVG Secure Search\10.0.0.7\ [2012/02/04 18:42:22 | 000,000,000 | ---D | M]

[2012/02/11 17:34:50 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2012/01/03 13:56:36 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
[2011/07/28 01:44:16 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
[2011/10/30 21:18:39 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
[2011/10/03 04:06:04 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll
[2012/02/04 18:41:34 | 000,003,766 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\avg-secure-search.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Hector\AppData\Local\Google\Chrome\Application\16.0.912.63\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
CHR - plugin: Java Deployment Toolkit 6.0.290.11 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U29 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Hector\AppData\Local\Google\Chrome\Application\16.0.912.63\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Disabled) = C:\Users\Hector\AppData\Local\Google\Chrome\Application\16.0.912.63\pdf.dll
CHR - plugin: AVG Internet Security (Enabled) = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.1857_0\plugins/avgnpss.dll
CHR - plugin: downloadUpdater (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npdnu.dll
CHR - plugin: downloadUpdater2 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.dll
CHR - plugin: Google Talk Plugin (Enabled) = C:\Users\Hector\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
CHR - plugin: Google Talk Plugin Video Accelerator (Enabled) = C:\Users\Hector\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
CHR - plugin: WPI Detector 1.4 (Enabled) = C:\Program Files\Microsoft\Web Platform Installer\\npwpidetector.dll
CHR - plugin: Pando Web Plugin (Enabled) = C:\Program Files\Pando Networks\Media Booster\npPandoWebPlugin.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Google Update (Enabled) = C:\Users\Hector\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: Audiotool = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\bkgoccjhfjgjedhkiefaclppgbmoobnk\1.1_0\
CHR - Extension: YouTube = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Pandora = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\fbangkleohkafngihneedemihgfeikcl\1.0_0\
CHR - Extension: Marvel Comics = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\hjhfaknohpjconjoefidanhihokmkice\1.0.0.0_0\
CHR - Extension: Crackle = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\ibfamoapbmmmlknoopmmfofgladlinic\7.1.2_0\
CHR - Extension: Adblock for Pirate Bay = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\imkpamgpfalmdaikobnkefcmmkpgljjd\1.25_0\
CHR - Extension: AVG Safe Search = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.1901_0\
CHR - Extension: Google Voice (by Google) = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\kcnhkahnjcbndmmehfkdnkjomaanaooo\2.3.6.1_0\
CHR - Extension: Little Alchemy = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\knkapnclbofjjgicpkfoagdjohlfjhpd\0.0.11_0\
CHR - Extension: Skype Click to Call = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.6.0.8442_0\
CHR - Extension: PadMapper = C:\Users\Hector\AppData\Local\Google\Chrome\User Data\Default\Extensions\lljagjbdinjommccodelnfmkepbdoafl\1_0\

O1 HOSTS File: ([2006/09/18 16:41:30 | 000,000,761 | ---- | M]) - C:\WINDOWS\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (Somoto Toolbar) - {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files\somototoolbar\vmntemplateX.dll File not found
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll ()
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3 - HKLM\..\Toolbar: (Somoto Toolbar) - {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files\somototoolbar\vmntemplateX.dll File not found
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll ()
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O4 - HKLM..\Run: [ROC_roc_dec12] C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe ()
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG Secure Search\vprot.exe ()
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O9 - Extra Button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: freerealms.com ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)
O15 - HKCU\..Trusted Domains: soe.com ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: sony.com ([]* in Trusted sites)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{7F772047-0D97-4ADE-9316-BF54BB24156F}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{FAC3885A-0F3F-44D3-972F-8ECE94799A6B}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\10.0.6\ViProtocol.dll ()
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\WINDOWS\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll) - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\Users\Hector\AppData\Roaming\Microsoft\Windows Live Photo Gallery\Windows Live Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Hector\AppData\Roaming\Microsoft\Windows Live Photo Gallery\Windows Live Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 16:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O32 - AutoRun File - [2004/04/30 16:01:00 | 000,000,053 | -HS- | M] () - E:\AUTORUN.INF -- [ NTFS ]
O33 - MountPoints2\{bceaddbf-990f-11e0-b45c-0023ae35d6fc}\Shell - "" = AutoRun
O33 - MountPoints2\{bceaddbf-990f-11e0-b45c-0023ae35d6fc}\Shell\AutoRun\command - "" = D:\PcOptions.exe
O33 - MountPoints2\{e121f3b5-bd76-11e0-97f1-0023ae35d6fc}\Shell - "" = AutoRun
O33 - MountPoints2\{e121f3b5-bd76-11e0-97f1-0023ae35d6fc}\Shell\AutoRun\command - "" = D:\PcOptions.exe
O33 - MountPoints2\G\Shell - "" = AutoRun
O33 - MountPoints2\G\Shell\AutoRun\command - "" = G:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/02/17 17:18:08 | 000,000,000 | ---D | C] -- C:\Users\Hector\Desktop\Jennifer
[2012/02/13 21:50:40 | 000,000,000 | ---D | C] -- C:\Users\Hector\Desktop\RANDOMSSSS
[2012/02/12 14:30:28 | 000,000,000 | ---D | C] -- C:\Riot Games
[2012/02/12 14:30:28 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Riot Games
[2012/02/12 13:49:15 | 000,000,000 | ---D | C] -- C:\Users\Hector\Desktop\LeagueOfLegends

========== Files - Modified Within 30 Days ==========

[2012/03/02 11:55:23 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/02/25 13:50:30 | 000,006,756 | ---- | M] () -- C:\Users\Hector\AppData\Local\d3d9caps.dat
[2012/02/20 18:23:15 | 000,705,168 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/02/20 18:23:15 | 000,142,880 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/02/20 18:22:34 | 000,074,240 | ---- | M] () -- C:\Users\Hector\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/02/12 14:35:08 | 000,001,670 | ---- | M] () -- C:\Users\Public\Desktop\Play League of Legends.lnk
[2012/02/11 18:40:02 | 000,000,564 | ---- | M] () -- C:\Windows\tasks\PCDoctorBackgroundMonitorTask.job
[2012/02/11 18:40:02 | 000,000,506 | ---- | M] () -- C:\Windows\tasks\SystemToolsDailyTest.job
[2012/02/11 18:38:59 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/02/11 18:38:59 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/02/11 18:38:24 | 163,842,347 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/02/11 17:43:58 | 000,036,864 | ---- | M] () -- C:\Windows\System32\umstartup.etl
[2012/02/08 10:30:29 | 000,000,552 | ---- | M] () -- C:\Users\Hector\AppData\Local\d3d8caps.dat

========== Files Created - No Company Name ==========

[2012/02/12 14:35:08 | 000,001,670 | ---- | C] () -- C:\Users\Public\Desktop\Play League of Legends.lnk
[2012/02/08 10:30:29 | 000,000,552 | ---- | C] () -- C:\Users\Hector\AppData\Local\d3d8caps.dat
[2011/12/17 17:45:03 | 000,123,047 | ---- | C] () -- C:\Windows\hpoins15.dat
[2011/12/17 17:45:03 | 000,001,037 | ---- | C] () -- C:\Windows\hpomdl15.dat
[2011/10/24 20:23:00 | 000,217,088 | ---- | C] () -- C:\Windows\System32\qtmlClient.dll
[2011/08/12 19:29:16 | 000,000,760 | ---- | C] () -- C:\Users\Hector\AppData\Roaming\setup_ldm.iss
[2011/06/05 13:57:21 | 000,006,756 | ---- | C] () -- C:\Users\Hector\AppData\Local\d3d9caps.dat
[2011/06/05 13:05:05 | 000,074,240 | ---- | C] () -- C:\Users\Hector\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/06/02 23:32:35 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2011/06/02 23:32:35 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2011/05/30 18:50:59 | 000,002,302 | ---- | C] () -- C:\Users\Hector\AppData\Roaming\wklnhst.dat
[2009/05/14 15:58:57 | 002,026,604 | ---- | C] () -- C:\Windows\System32\igkrng500.bin
[2009/05/14 15:58:57 | 000,445,796 | ---- | C] () -- C:\Windows\System32\igcompkrng500.bin
[2009/05/14 15:58:57 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1576.dll
[2009/05/14 15:58:57 | 000,147,172 | ---- | C] () -- C:\Windows\System32\igfcg550.bin
[2009/05/14 15:55:02 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2009/05/14 13:34:22 | 000,106,496 | ---- | C] () -- C:\Windows\System32\STPE.dll
[2009/05/14 13:34:22 | 000,069,632 | ---- | C] () -- C:\Windows\System32\STRegistry.dll
[2009/05/14 13:34:22 | 000,066,048 | ---- | C] () -- C:\Windows\System32\STWiz.dll
[2009/05/14 13:34:22 | 000,065,536 | ---- | C] () -- C:\Windows\System32\STProcess.dll
[2009/05/14 13:34:21 | 000,471,040 | ---- | C] () -- C:\Windows\System32\PSTImage.dll
[2009/05/14 13:34:21 | 000,385,024 | ---- | C] () -- C:\Windows\System32\STODD.dll
[2009/05/14 13:34:21 | 000,380,928 | ---- | C] () -- C:\Windows\System32\STODDRD.dll
[2009/05/14 13:34:21 | 000,266,240 | ---- | C] () -- C:\Windows\System32\STODDIM.dll
[2009/05/14 13:34:21 | 000,253,952 | ---- | C] () -- C:\Windows\System32\STODDSC.dll
[2009/05/14 13:34:21 | 000,229,376 | ---- | C] () -- C:\Windows\System32\STFiles.dll
[2009/05/14 13:34:21 | 000,126,976 | ---- | C] () -- C:\Windows\System32\STWmiM.dll
[2009/05/14 13:34:21 | 000,122,880 | ---- | C] () -- C:\Windows\System32\STLog.dll
[2009/05/14 13:34:21 | 000,118,784 | ---- | C] () -- C:\Windows\System32\STCrypto.dll
[2009/05/14 13:34:21 | 000,115,712 | ---- | C] () -- C:\Windows\System32\STNLS.dll
[2009/05/14 13:34:21 | 000,110,592 | ---- | C] () -- C:\Windows\System32\PSTVdsDisk.dll
[2009/05/14 13:34:21 | 000,098,304 | ---- | C] () -- C:\Windows\System32\STFileMonitor.dll
[2009/05/14 13:34:21 | 000,094,208 | ---- | C] () -- C:\Windows\System32\STMsXml.dll
[2009/05/14 13:34:21 | 000,090,112 | ---- | C] () -- C:\Windows\System32\wnaspi32.dll
[2009/05/14 13:34:21 | 000,077,824 | ---- | C] () -- C:\Windows\System32\STLangXml.dll
[2009/05/14 13:34:21 | 000,073,728 | ---- | C] () -- C:\Windows\System32\zlib1.dll
[2009/05/14 13:34:20 | 000,102,400 | ---- | C] () -- C:\Windows\System32\STShellVC6.dll
[2009/05/14 13:34:19 | 000,053,248 | ---- | C] () -- C:\Windows\System32\STCoreXml.dll
[2009/05/14 13:34:18 | 001,118,208 | ---- | C] () -- C:\Windows\System32\libxml2.dll
[2009/05/14 13:21:12 | 000,054,784 | ---- | C] () -- C:\Windows\System32\bcmwlrmt.dll
[2009/05/14 13:21:12 | 000,006,656 | ---- | C] () -- C:\Windows\System32\bcmwlrc.dll
[2009/05/14 13:21:11 | 000,026,112 | ---- | C] () -- C:\Windows\System32\WLTRYSVC.EXE
[2008/02/03 18:37:35 | 000,000,000 | ---- | C] () -- C:\Windows\System32\atiicdxx.dat
[2007/10/11 17:59:24 | 000,025,624 | ---- | C] () -- C:\Windows\System32\drivers\LVPr2Mon.sys
[2006/11/02 07:53:49 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 07:44:53 | 000,295,024 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 05:33:01 | 000,705,168 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 05:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 05:33:01 | 000,142,880 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 05:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 05:25:44 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll
[2006/11/02 05:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 03:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 03:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 02:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 02:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2005/01/31 07:37:58 | 000,009,255 | ---- | C] () -- C:\Windows\System32\lvcoinst.ini

========== LOP Check ==========

[2011/05/29 23:59:00 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\acccore
[2011/09/24 08:19:12 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\AVG2012
[2012/02/11 17:40:34 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\Azureus
[2011/08/10 23:29:12 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\CASIO
[2011/08/10 11:46:39 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
[2011/10/25 00:21:40 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\Digidesign
[2011/12/19 13:56:10 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\enchant
[2011/06/13 00:04:51 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\GameRanger
[2011/10/24 23:11:49 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\Leadertech
[2011/07/28 22:47:06 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\NCH Swift Sound
[2011/08/28 00:05:17 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\ooVoo Details
[2011/10/24 20:59:18 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\PACE Anti-Piracy
[2011/06/30 23:00:09 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\PCDr
[2011/12/19 13:32:59 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\Softinterface, Inc
[2011/05/30 18:51:00 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\Template
[2011/07/06 04:37:34 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\Trillian
[2011/06/18 15:27:51 | 000,000,000 | ---D | M] -- C:\Users\Hector\AppData\Roaming\WinZip
[2012/02/11 18:40:02 | 000,000,564 | ---- | M] () -- C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
[2012/01/15 18:52:12 | 000,032,636 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2012/02/11 18:40:02 | 000,000,506 | ---- | M] () -- C:\Windows\Tasks\SystemToolsDailyTest.job

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 1296 bytes -> C:\ProgramData\Microsoft:5SPn2aDk9PFNHYmsVsl1JwMq7PiA
@Alternate Data Stream - 1267 bytes -> C:\Users\Hector\AppData\Local\Temp:ofWIz9RoB9OJzlh6BqUmFk1lRJ4X
@Alternate Data Stream - 1264 bytes -> C:\ProgramData\Microsoft:nUE2MC1bO4fZDpQW8mKm
@Alternate Data Stream - 1175 bytes -> C:\ProgramData\Microsoft:qT0vUlwbd7zoKqqDkkr3m0BOHpZDE
@Alternate Data Stream - 1172 bytes -> C:\Users\Hector\AppData\Local\Temp:HyYTLxLCqThEcGUdlQvOna
@Alternate Data Stream - 1159 bytes -> C:\Users\Hector\AppData\Local\Temp:6pJOZWcugrq85kfuO2rHfA1dQ
@Alternate Data Stream - 1152 bytes -> C:\ProgramData\Microsoft:nWIAM0bBNJnKr5Zd3rTqPIxy
@Alternate Data Stream - 1126 bytes -> C:\Users\Hector\AppData\Local\OZsaNa8V:aN67dutDx5QK9fidP2hJrdda
@Alternate Data Stream - 1085 bytes -> C:\Users\Hector\AppData\Local\FizAmE1SZILtOsb:UKXzE7kcvXQjviy5HVT7ZWwUxy
@Alternate Data Stream - 1082 bytes -> C:\Users\Hector\AppData\Local\Temp:26LgredD8YxVezcKXmQvxnscaE

< End of report >
  • 0

#3
sindaprpunisha
Posted 10 March 2012 - 08:59 PM

sindaprpunisha

    Member

  • Topic Starter
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Is anyone going to help me?
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