About a week ago the 3681 autoloader died. At that time, the poweredge was running Arcserve 2000 and backing up to the ultrium_hh3 drive. When the autoloader died the poweredge began getting blue screens every few hours. The error points to a device driver causing the problem. The blue screens have continued even after reinstalling the tape drive drivers, reinstalling Arcserve, shutting arcserve down and running windows backup, running tape drive diagnostic (tests passed), and running memory diagnostics (tests pass also). At the moment the 3681 autoloader has been replaced and is working. We started Arcserve back up an our or so ago and so far everything looks good.
Note that starting a backup with either Arcserve or Windows backup will cause a blue screen to occur within 5 minutes at most - often immediately on starting the backup.
The attached dump occurred while running the Windows backup program included with Windows server. No Arcserve services were running at this time. In fact, only stock windows services were running - no third party programs.
If someone could identify the driver that is crashing it would be a big help. Thanks
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