[shiprek]

Last year I upgraded my Gateway PC hard drive to 80Mb. I transferred the data on the old drive to the new using the manufacturer’s (Western Digital) drive to drive imaging utility. All worked well except MS Office 2000 SR1. Whenever I open excel or word the installer box pops up telling me that the feature I am trying to use is on a CD or removable disk and to install the MS Office CD. On inserting the disk the installer box opens and an error message comes up that the installation package is not available.

If I close the error messages as they appear on opening either word or excel, the application opens as normal but the office assistant is missing. I have put up with this way of opening word and excel for months now but I would really like to fix the problem. Powerpoint and Access open without difficulty.

I have tried to uninstall MS Office but was unable. On trying uninstall, the Installer box opens with the same message as above (insert MS Office CD).

I think the only way to uninstall now is to delete the application from the program folder and delete registry entries. I am not sure what registry entries need to be deleted. Can anyone help?

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Problem Solved.
Ran MS Windows Installer Clean Up to remove MS Office registery entries. Deleted all files from Program folder except MSOHEV.dll which would not delete. Reinstalled Office 2000 SR1. All running perfectly.

Shiprek

[shiprek]

Problem Solved.
Ran MS Windows Installer Clean Up to remove MS Office registery entries. Deleted all files from Program folder except MSOHEV.dll which would not delete. Reinstalled Office 2000 SR1. All running perfectly.

Shiprek