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virus or trojan? [Solved]


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#46
greghoffman

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i have to run out for a bit and will be back later...i can't thank you enough for your help. i should start a petition to nominate you for knighthood!!! by the way...was there an infection on this machine that you saw?
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#47
Essexboy

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Yes it was a variant of the hard drive malware as shown by the hidden files and folders

¤¤¤ File attributes restored: ¤¤¤
Desktop: Success 1 / Fail 0
Quick launch: Success 1 / Fail 0
Programs: Success 19 / Fail 0
Start menu: Success 0 / Fail 0
User folder: Success 145 / Fail 0
My documents: Success 4 / Fail 0
My favorites: Success 0 / Fail 0
My pictures: Success 9 / Fail 0
My music: Success 0 / Fail 0
My videos: Success 0 / Fail 0

Local drives: Success 101 / Fail 0
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#48
greghoffman

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tried disabling and then re enabling...no success
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#49
Essexboy

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OK a tad more research is required... Otherwise how is the system behaving ?
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#50
greghoffman

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so far so good.
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#51
Essexboy

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Can't yet find a solution that we haven't tried... But working on it
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#52
greghoffman

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apparently, my yahoo mail account was hacked this morning and someone sent spam out to all my contacts. how could this happen after all we have done? i never open any mailings from people i don't know or attachments. any idea what i should do next with the mail account to prevent this from happening again?
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#53
Essexboy

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The first thing to do is change the password... Unfortunately that is the problem with web based mail like Yahoo and Livemail. A weak password makes it very easy to hack so you need to make a strong one which is a mixture of letters and numbers

This happened to my wife a while back, so I took over password creation :lol:

Once the password has been changed the spam should cease, if it doesn't let me know
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#54
greghoffman

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thats the first thing i did. i also checked the yahoo log in page...it was hacked from the netherlands.
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#55
Essexboy

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Alas that does happen - is it a nice strong password now ?
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#56
greghoffman

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big & small letters along with numbers and symbols...i wrote it down so i don't forget....until i get used to using it
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#57
greghoffman

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so at lunch i logged into facebook using the ie9 here at work and was able to play games. maybe there is a security setting somewhere in facebook that is not allowing me to play games ? the wife has no problems using ie9 on her fb account and i can access them using google chrome.
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#58
Essexboy

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Go to internet options > Avanced tab and press the reset button
Restart IE and see if that allows them
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#59
greghoffman

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simply amazing...it worked...now...is there a way to totally eliminate google chrome from our machine? the fonts are to hard to read. i also had a question about the d: drive which is i think the recovery console. when i click on compuer and it shows the free space of the drives, this one is red. it has 1.18gb of free space remaining out of 14.3 gb. is there a way to do something with this or is it ok and i should leave it alone?
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#60
Essexboy

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The recovery console is in its own partition so as long as nothing else is added to it that should be OK

To remove Chrome totally I would recommend that you use Revo Uninstaller Free to do that

Any further problems ?
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