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cannot delete empty folder

#1 paulsiam

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Posted 10 March 2012 - 07:37 AM

Using XP Pro sp3.
I have 2 folders in My Documents that I cannot remove. I tried "remove on Boot" GiPo@Utilities; didnt work. Tried to delete in safe mode. nada. The error message is always the same: "cannot read from the source file or disk." Ran ccleaner. Ran Spybot. Ran Auslogics. No help.

Any suggestion appreciated!
Paul

#2 Nathan

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Posted 10 March 2012 - 10:54 AM

May I ask what the 2 folders are called?

#3 Ferrari

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Posted 10 March 2012 - 10:58 AM

Go to this page... http://www.filehippo...nload_unlocker/

And Download Latest Version on the upper right hand side.

Once installed, right click on the folder/file you want to delete and choose unlocker, and follow prompts to delete, etc.

Fixed?

#4 rshaffer61

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Posted 10 March 2012 - 12:03 PM

Another scenario is these may be hidden folders and won't delete without taking ownership of them as the administrator. :whistling:

#5 paulsiam

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Posted 15 March 2012 - 06:10 PM

sorry for the slow response.
The two folders are in My Documents, and are called
"dvd" & "johnny"
They showed up after I used DVD Flick to convert them from avi to be able to burn a dvd (which was successful).
I will download the unlocker and let you know!
Many thanks
Paul

#6 paulsiam

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Posted 16 March 2012 - 06:53 AM

unlocker worked perfectly
all done
thanks

#7 rshaffer61

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Posted 16 March 2012 - 07:34 AM

Great to hear :thumbsup:
I'm sure the others will be in also.
Congratulations. :rockon: for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :thumbsup: :ph34r:
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible

#8 Ferrari

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Posted 17 March 2012 - 09:03 AM

Awesome, glad to hear that! :thumbsup:

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