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Removal instructions for Best Virus Protection

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#1
Metallica

Metallica

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Content is republished with permission from Malwarebytes.

What is Best Virus Protection?

The Malwarebytes research team has determined that Best Virus Protection is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with Best Virus Protection?

This is how the main screen of the rogue application looks:

Posted Image

You will find these icons on your desktop and in your taskbar:

Posted Image

And see these warnings:

Posted Image

Posted Image

How did Best Virus Protection get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was installed by a trojan.

How do I remove Best Virus Protection?

Our program Malwarebytes Anti-Malware can detect and remove this rogue application.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:

    • Update Malwarebytes Anti-Malware
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
  • When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of Best Virus Protection?

  • The rogue intercepts calls to your task manager. You can download Process Explorer. Run it and click "Options" > "Replace Task Manager". Enjoy the added value that Process Explorer has over your standard Task Manager.

How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Best Virus Protection rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


Posted Image

Technical details for experts

Signs in a HijackThis log:
C:\Documents and Settings\{username}\Application Data\Best Virus Protection\ScanDisk_.exe

O4 - HKCU\..\Run: [Best Virus Protection] "C:\Documents and Settings\All Users\Application Data\b7442\BVbff.exe" /s /d

Note:the folder- and some filenames are random

Alterations made by the installer:

  File System
  ===============
    Adds the folder C:\Documents and Settings\All Users\Application Data\b7442
      Adds the file BVP.ico"="11:33 14/03/12 4286 bytes
      Adds the file BVbff.exe"="17:36 07/03/12 6524928 bytes
    Adds the folder C:\Documents and Settings\All Users\Application Data\BVUFP
      Adds the file BVBRJWP.cfg"="11:34 14/03/12 17946 bytes
    Adds the folder C:\Documents and Settings\{username}\Application Data\Best Virus Protection
      Adds the file ScanDisk_.exe"="11:34 14/03/12 496128 bytes
      Adds the file Instructions.ini"="11:34 14/03/12 51 bytes
    In the existing folder C:\Documents and Settings\{username}\Application Data\Microsoft\Internet Explorer\Quick Launch
      Adds the file Best Virus Protection.lnk"="11:33 14/03/12 1784 bytes
    In the existing folder C:\Documents and Settings\{username}\Start Menu
      Adds the file Best Virus Protection.lnk"="11:33 14/03/12 1766 bytes
    In the existing folder C:\Documents and Settings\{username}\Start Menu\Programs
      Adds the file Best Virus Protection.lnk"="11:33 14/03/12 1772 bytes


  Registry
  ===============
    [HKEY_CLASSES_ROOT\dumped++.DocHostUIHandler]
      "(Default)"="'Implements DocHostUIHandler'"
    [HKEY_CLASSES_ROOT\dumped++.DocHostUIHandler\Clsid]
      "(Default)"="'{3F2BBC05-40DF-11D2-9455-00104BC936FF}'"
    [HKEY_CLASSES_ROOT\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}]
      "(Default)"="'Implements DocHostUIHandler'"
    [HKEY_CLASSES_ROOT\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}\ProgID]
      "(Default)"="'ScanDisk_.DocHostUIHandler'"
    [HKEY_CLASSES_ROOT\Software\Microsoft\Internet Explorer\SearchScopes]
      "URL"="'http://findgala.com/?&uid=7&q={searchTerms}'"
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
      "Debugger"="'svchost.exe'"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avp32.exe]
      "Debugger"="'svchost.exe'"
< hundreds more of these >
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe]
      "Debugger"="'svchost.exe'"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\taskmgr.exe]
      "Debugger"="'svchost.exe'"
    [HKEY_CURRENT_USER\Software\Classes\Software\Microsoft\Internet Explorer\SearchScopes]
      "URL"="'http://findgala.com/?&uid=7&q={searchTerms}'"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer]
      "IIL"="0"
      "ltHI"="0"
      "ltTST"="38026"
      "PRS"="'http://127.0.0.1:27777/?inj=%ORIGINAL%'"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\BrowserEmulation]
      "MSCompatibilityMode"="0"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download]
      "RunInvalidSignatures"="1"
      "CheckExeSignatures"="'no'"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}]
      "URL"="'http://findgala.com/?&uid=7&q={searchTerms}'"
    [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform]
      "668604703"=""
      "update/200007"=""
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
      "DisallowRun"="1"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun]
      "15"="'avgwdsvc.exe'"
      "14"="'avgcmgr.exe'"
      "13"="'avgchsvx.exe'"
      "12"="'avgemc.exe'"
      "11"="'avgcfgex.exe'"
      "10"="'avgscanx.exe'"
      "9"="'avgtray.exe'"
      "8"="'avgui.exe'"
      "7"="'avgfrw.exe'"
      "6"="'avscan.exe'"
      "5"="'avcenter.exe'"
      "4"="'avgnt.exe'"
      "3"="'egui.exe'"
      "2"="'ekrn.exe'"
      "1"="'MSASCui.exe'"
      "0"="'msseces.exe'"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
      "Best Virus Protection"="'"C:\Documents and Settings\All Users\Application Data\b7442\BVbff.exe" /s /d'"


Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.14.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
{username} :: MBAM-D3E8C91ACC [limited]

3/14/2012 11:43:19 AM
mbam-log-2012-03-14 (11-43-19).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 160636
Time elapsed: 4 minute(s), 19 second(s)

Memory Processes Detected: 1
C:\Documents and Settings\{username}\Desktop\dumped++.exe (Rogue.PersonalSecuritySentinel) -> 896 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 760
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\a.exe (Security.Hijack) -> Quarantined and deleted successfully.
< hundreds more of these >
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\zonealarm.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avp32.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avpcc.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avpm.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\~1.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\~2.exe (Security.Hijack) -> Quarantined and deleted successfully.

Registry Values Detected: 32
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Best Virus Protection (Rogue.PersonalSecuritySentinel) 
-> Data: "C:\Documents and Settings\All Users\Application Data\b7442\BVbff.exe" /s /d -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|0 (Security.Hijack) -> Data: msseces.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|1 (Security.Hijack) -> Data: MSASCui.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|2 (Security.Hijack) -> Data: ekrn.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|3 (Security.Hijack) -> Data: egui.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|4 (Security.Hijack) -> Data: avgnt.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|5 (Security.Hijack) -> Data: avcenter.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|6 (Security.Hijack) -> Data: avscan.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|7 (Security.Hijack) -> Data: avgfrw.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|8 (Security.Hijack) -> Data: avgui.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|9 (Security.Hijack) -> Data: avgtray.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|10 (Security.Hijack) -> Data: avgscanx.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|11 (Security.Hijack) -> Data: avgcfgex.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|12 (Security.Hijack) -> Data: avgemc.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|13 (Security.Hijack) -> Data: avgchsvx.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|14 (Security.Hijack) -> Data: avgcmgr.exe -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun|15 (Security.Hijack) -> Data: avgwdsvc.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Arrakis3.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdAgent.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdreinit.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdsubwiz.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdtkexec.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bdwizreg.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\egui.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ekrn.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\livesrv.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\seccenter.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\taskmgr.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\uiscan.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\upgrepl.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vsserv.exe|Debugger (Security.Hijack) -> Data: svchost.exe -> Quarantined and deleted successfully.

Registry Data Items Detected: 1
HKCR\SOFTWARE\Microsoft\Internet Explorer\SearchScopes|URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=7&q={searchTerms}) 
Good: (http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 6
C:\Documents and Settings\{username}\Desktop\dumped++.exe (Rogue.PersonalSecuritySentinel) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\b7442\BVbff.exe (Rogue.PersonalSecuritySentinel) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Desktop\Best Virus Protection.lnk (Rogue.BestVirusProtection) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Application Data\Microsoft\Internet Explorer\Quick Launch\Best Virus Protection.lnk (Rogue.BestVirusProtection) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\Best Virus Protection.lnk (Rogue.BestVirusProtection) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Best Virus Protection.lnk (Rogue.BestVirusProtection) -> Quarantined and deleted successfully.

(end)


As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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#2
jvonhorn123

jvonhorn123

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Malware antimalware will not run...
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#3
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,942 posts

Malware antimalware will not run...


You are being helped by one of the best, so follow his instructions. :)
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