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System Restore; BLANK


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#1
jodimac

jodimac

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Please I need help with my system, it has been going REALLY slow, so my virus protection was not showing anything. I decided to run a system restore, it shows a blank screen...here is my run on OTL;



OTL logfile created on: 3/13/2012 7:05:08 PM - Run 2
OTL by OldTimer - Version 3.2.36.3 Folder = C:\Documents and Settings\Jodi MacDonald\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1014.36 Mb Total Physical Memory | 333.15 Mb Available Physical Memory | 32.84% Memory free
2.38 Gb Paging File | 1.57 Gb Available in Paging File | 65.83% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 139.24 Gb Total Space | 123.59 Gb Free Space | 88.76% Space Free | Partition Type: NTFS

Computer Name: DSOTOMAC | User Name: Jodi MacDonald | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/03/13 19:04:26 | 000,594,944 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jodi MacDonald\Desktop\OTL.com
PRC - [2012/02/14 16:03:14 | 024,246,216 | ---- | M] (Dropbox, Inc.) -- C:\Documents and Settings\Jodi MacDonald\Application Data\Dropbox\bin\Dropbox.exe
PRC - [2011/08/03 21:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Security Suite\Engine\4.4.0.12\ccsvchst.exe
PRC - [2009/09/01 09:02:06 | 000,024,576 | ---- | M] (Creative Technology Ltd.) -- C:\WINDOWS\OA012Mon.exe
PRC - [2009/07/22 08:22:54 | 000,623,984 | ---- | M] (Dell) -- C:\Program Files\Battery Meter\BTMeter.exe
PRC - [2009/06/03 13:46:42 | 001,025,264 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\gs_agent\dsc.exe
PRC - [2009/06/03 13:46:38 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/06/03 13:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/27 14:24:54 | 000,247,080 | ---- | M] (Dell) -- C:\Program Files\WSED\WSED.exe
PRC - [2009/02/23 08:03:06 | 000,320,808 | ---- | M] (Compal Electronics, Inc) -- C:\Program Files\CapsLKNotify\CapsLKNotify.exe
PRC - [2008/04/14 05:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2012/02/18 21:36:38 | 005,450,752 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Xml\77e1279cbf4eecfb0284b63316fe43fe\System.Xml.ni.dll
MOD - [2012/02/18 21:35:09 | 007,953,408 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\9e3803cd2a11f056291862e306a8e2b2\System.ni.dll
MOD - [2011/11/03 08:28:36 | 001,292,288 | ---- | M] () -- C:\WINDOWS\system32\quartz.dll
MOD - [2011/10/13 16:03:58 | 011,490,816 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\ca87ba84221991839abbe7d4bc9c6721\mscorlib.ni.dll
MOD - [2009/02/04 14:30:42 | 000,577,536 | ---- | M] () -- C:\WINDOWS\system32\EMSC.DLL
MOD - [2009/01/06 16:53:20 | 000,143,360 | ---- | M] () -- C:\WINDOWS\system32\preflib.dll
MOD - [2009/01/06 16:52:22 | 000,753,664 | ---- | M] () -- C:\WINDOWS\system32\bcm1xsup.dll
MOD - [2008/04/14 05:00:00 | 000,059,904 | ---- | M] () -- C:\WINDOWS\system32\devenum.dll
MOD - [2008/04/14 05:00:00 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- -- (MpfService)
SRV - File not found [On_Demand | Stopped] -- -- (McSysmon)
SRV - File not found [Auto | Stopped] -- -- (McShield)
SRV - File not found [Auto | Stopped] -- -- (McProxy)
SRV - File not found [On_Demand | Stopped] -- -- (McODS)
SRV - File not found [Auto | Stopped] -- -- (McNASvc)
SRV - File not found [Auto | Stopped] -- -- (mcmscsvc)
SRV - File not found [On_Demand | Stopped] -- -- (MBackMonitor)
SRV - File not found [On_Demand | Stopped] -- -- (AppMgmt)
SRV - [2011/08/03 21:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe -- (N360)
SRV - [2009/06/03 13:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (MPFP)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (mfesmfk)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (mferkdk)
DRV - File not found [Kernel | System | Stopped] -- -- (mfehidk)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (mfebopk)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (mfeavfk)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2012/03/02 11:58:02 | 000,820,856 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20120302.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2012/02/05 16:59:58 | 000,374,392 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2012/02/05 16:59:58 | 000,106,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/12/15 16:33:22 | 000,356,280 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120313.001\IDSXpx86.sys -- (IDSxpx86)
DRV - [2011/11/11 13:56:03 | 001,576,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20120313.002\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/11/11 13:56:03 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20120313.002\NAVENG.SYS -- (NAVENG)
DRV - [2011/08/21 19:53:36 | 000,362,360 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\N360\0404000.00C\SYMTDI.SYS -- (SYMTDI)
DRV - [2011/08/21 19:53:35 | 000,173,176 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0404000.00C\SYMEFA.SYS -- (SymEFA)
DRV - [2011/08/03 21:19:30 | 000,485,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0404000.00C\ccHPx86.sys -- (ccHP)
DRV - [2010/11/08 12:37:42 | 000,124,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2010/04/28 22:03:51 | 000,116,784 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0404000.00C\Ironx86.SYS -- (SymIRON)
DRV - [2010/04/21 19:29:50 | 000,325,680 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\N360\0404000.00C\SRTSP.SYS -- (SRTSP)
DRV - [2010/04/21 19:29:50 | 000,043,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\N360\0404000.00C\SRTSPX.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2009/10/14 20:50:05 | 000,328,752 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\N360\0404000.00C\SYMDS.SYS -- (SymDS)
DRV - [2009/09/01 09:05:42 | 000,134,144 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA012Afx.sys -- (OA012Afx)
DRV - [2009/09/01 09:05:04 | 000,272,256 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA012Vid.sys -- (OA012Vid)
DRV - [2009/09/01 09:04:06 | 000,133,632 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA012Ufd.sys -- (OA012Ufd)
DRV - [2009/03/15 15:48:00 | 000,162,816 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV - [2009/03/15 15:44:18 | 000,120,064 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Rtenicxp.sys -- (RTLE8023xp)
DRV - [2009/03/15 14:32:18 | 005,032,448 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2009/03/15 14:32:08 | 001,389,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Monfilt.sys -- (Monfilt)
DRV - [2009/03/15 14:31:54 | 001,684,736 | ---- | M] (Creative) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Ambfilt.sys -- (Ambfilt)
DRV - [2009/03/12 10:36:38 | 000,143,840 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV - [2009/01/06 16:53:14 | 001,391,104 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2008/11/04 19:24:58 | 000,014,248 | ---- | M] (Windows ® Codename Longhorn DDK provider) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\EMSC.SYS -- (EMSC)
DRV - [2008/04/14 05:00:00 | 000,088,320 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\nwlnkipx.sys -- (NwlnkIpx)
DRV - [2008/04/14 05:00:00 | 000,063,232 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\nwlnknb.sys -- (NwlnkNb)
DRV - [2008/04/14 05:00:00 | 000,055,936 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\nwlnkspx.sys -- (NwlnkSpx)
DRV - [2001/11/29 13:05:36 | 000,013,104 | ---- | M] (Freecom Technologies) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\FCUSB.sys -- (FCUSB)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.msn.com/sphome.aspx
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = http://g.msn.com/USCON/1
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0}: "URL" = http://www.mywebsear...4908&n=77ce5dba

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://search.msn.com/sphome.aspx
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.live.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0}: "URL" = http://www.mywebsear...4908&n=77ce5dba
IE - HKCU\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.c...pr&d=2012-03-10 15:40:17&v=10.0.0.7&sap=dsp&q={searchTerms}
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...il&geo=US&ver=4
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "AVG Secure Search"
FF - prefs.js..browser.search.selectedEngine: "AVG Secure Search"
FF - prefs.js..extensions.enabledItems: {7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..extensions.enabledItems: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0
FF - prefs.js..extensions.enabledItems: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:4.6
FF - prefs.js..network.proxy.no_proxies_on: "*.local"
FF - prefs.js..network.proxy.type: 0

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\WINDOWS\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Documents and Settings\Jodi MacDonald\Local Settings\Application Data\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\ [2011/07/21 07:53:40 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn_2010_9_0_6 [2012/03/13 18:17:09 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/02/22 13:49:25 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6.13\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/02/22 13:49:25 | 000,000,000 | ---D | M]

[2010/10/11 10:43:09 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Jodi MacDonald\Application Data\Mozilla\Extensions
[2011/06/18 06:41:00 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Jodi MacDonald\Application Data\Mozilla\Firefox\Profiles\tvnnz4ny.default\extensions
[2010/10/11 10:47:21 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Jodi MacDonald\Application Data\Mozilla\Firefox\Profiles\tvnnz4ny.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/11/09 10:19:28 | 000,000,000 | ---D | M] (Zynga Toolbar) -- C:\Documents and Settings\Jodi MacDonald\Application Data\Mozilla\Firefox\Profiles\tvnnz4ny.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}
[2010/10/11 10:42:05 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
File not found (No name found) -- C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\COFFPLGN
[2011/07/21 07:53:40 | 000,000,000 | ---D | M] (Norton IPS) -- C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPLGN
[2009/11/30 14:32:45 | 000,000,000 | ---D | M] (Java Quick Starter) -- C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF
[2012/03/10 16:40:05 | 000,003,747 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\avg-secure-search.xml

========== Chrome ==========


O1 HOSTS File: ([2008/04/14 05:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\4.4.0.12\ipsbho.dll (Symantec Corporation)
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll File not found
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [BTMeter] C:\Program Files\Battery Meter\BTMeter.exe (Dell)
O4 - HKLM..\Run: [CapsLKNotify] C:\Program Files\CapsLKNotify\CapsLKNotify.exe (Compal Electronics, Inc)
O4 - HKLM..\Run: [dellsupportcenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k File not found
O4 - HKLM..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey File not found
O4 - HKLM..\Run: [OA012Mon] C:\WINDOWS\OA012Mon.exe (Creative Technology Ltd.)
O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" File not found
O4 - HKLM..\Run: [WSED] C:\Program Files\WSED\WSED.exe (Dell)
O4 - Startup: C:\Documents and Settings\Jodi MacDonald\Start Menu\Programs\Startup\Dropbox.lnk = C:\Documents and Settings\Jodi MacDonald\Application Data\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\WINDOWS\system32\nwprovau.dll (Microsoft Corporation)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} http://ak.exe.imgfar...etup1.0.1.1.cab (Reg Error: Key error.)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files\Yahoo!\Common\Yinsthelper.dll (Installation Support)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{3DA32CF6-724D-476E-8976-3265984E5A72}: DhcpNameServer = 192.168.1.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Jodi MacDonald\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Jodi MacDonald\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/25 18:45:49 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/03/13 19:04:26 | 000,594,944 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Jodi MacDonald\Desktop\OTL.com
[2012/03/13 18:49:10 | 000,594,944 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Jodi MacDonald\Desktop\OTL.exe
[2012/03/10 16:36:04 | 000,000,000 | ---D | C] -- C:\Program Files\AVG
[2012/03/10 16:26:53 | 000,000,000 | -H-D | C] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2012/03/10 16:25:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2012/03/07 13:15:00 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Jodi MacDonald\Desktop\extra taxes
[2012/02/29 15:16:41 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Jodi MacDonald\Desktop\exp files
[2012/02/28 14:35:46 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Jodi MacDonald\Desktop\shellys taxes
[2012/02/26 21:04:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Jodi MacDonald\Desktop\insurance and car info
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/03/13 19:04:26 | 000,594,944 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jodi MacDonald\Desktop\OTL.com
[2012/03/13 19:03:41 | 000,002,187 | ---- | M] () -- C:\Documents and Settings\Jodi MacDonald\Desktop\Safari.lnk
[2012/03/13 19:00:00 | 000,000,272 | ---- | M] () -- C:\WINDOWS\tasks\RMSchedule.job
[2012/03/13 18:49:10 | 000,594,944 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jodi MacDonald\Desktop\OTL.exe
[2012/03/13 18:39:00 | 000,000,902 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2012/03/13 18:21:41 | 000,464,526 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/03/13 18:21:41 | 000,079,636 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2012/03/13 18:19:47 | 000,000,898 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2012/03/13 18:16:45 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/03/13 18:16:41 | 1063,702,528 | -HS- | M] () -- C:\hiberfil.sys
[2012/03/13 18:04:59 | 000,000,440 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{C0A42360-ABB9-4359-91FD-D029180A849A}.job
[2012/03/13 17:14:31 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/03/10 15:48:16 | 000,000,868 | ---- | M] () -- C:\WINDOWS\tasks\Google Software Updater.job
[2012/03/05 13:39:40 | 000,002,640 | ---- | M] () -- C:\Documents and Settings\Jodi MacDonald\Desktop\vet reception.rtf
[2012/03/01 14:11:27 | 000,001,059 | ---- | M] () -- C:\Documents and Settings\Jodi MacDonald\Start Menu\Programs\Startup\Dropbox.lnk
[2012/03/01 14:11:26 | 000,001,059 | ---- | M] () -- C:\Documents and Settings\Jodi MacDonald\Desktop\Dropbox.lnk
[2012/02/29 14:16:52 | 000,041,695 | ---- | M] () -- C:\Documents and Settings\Jodi MacDonald\My Documents\SSF1330550192548 rachelle 2011.pdf
[2012/02/28 20:05:45 | 000,454,111 | ---- | M] () -- C:\Documents and Settings\Jodi MacDonald\Desktop\dmv test.jpg
[2012/02/18 21:34:03 | 000,167,504 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2012/02/17 20:30:43 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2012/02/14 13:35:46 | 000,323,813 | ---- | M] () -- C:\Documents and Settings\Jodi MacDonald\My Documents\STF1329251723981 jodis state taxes2011.pdf
[2012/02/14 13:35:22 | 000,146,689 | ---- | M] () -- C:\Documents and Settings\Jodi MacDonald\My Documents\FTF1329251698511 jodis taxes 2011.pdf
[2012/02/13 19:19:49 | 000,422,825 | ---- | M] () -- C:\Documents and Settings\Jodi MacDonald\My Documents\job aplication template.jpg
[2012/02/13 17:43:35 | 000,000,754 | ---- | M] () -- C:\WINDOWS\WORDPAD.INI
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/03/05 13:39:39 | 000,002,640 | ---- | C] () -- C:\Documents and Settings\Jodi MacDonald\Desktop\vet reception.rtf
[2012/02/29 14:16:51 | 000,041,695 | ---- | C] () -- C:\Documents and Settings\Jodi MacDonald\My Documents\SSF1330550192548 rachelle 2011.pdf
[2012/02/28 20:05:06 | 000,454,111 | ---- | C] () -- C:\Documents and Settings\Jodi MacDonald\Desktop\dmv test.jpg
[2012/02/17 13:27:31 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2012/02/17 13:27:31 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\dllcache\iacenc.dll
[2012/02/14 13:35:46 | 000,323,813 | ---- | C] () -- C:\Documents and Settings\Jodi MacDonald\My Documents\STF1329251723981 jodis state taxes2011.pdf
[2012/02/14 13:35:21 | 000,146,689 | ---- | C] () -- C:\Documents and Settings\Jodi MacDonald\My Documents\FTF1329251698511 jodis taxes 2011.pdf
[2012/02/13 19:20:59 | 000,422,825 | ---- | C] () -- C:\Documents and Settings\Jodi MacDonald\My Documents\job aplication template.jpg
[2012/01/23 10:55:58 | 000,000,288 | ---- | C] () -- C:\Documents and Settings\Jodi MacDonald\Application Data\.backup.dm
[2011/05/24 09:30:59 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\Jodi MacDonald\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/05/22 18:54:09 | 000,001,940 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2010/10/11 10:42:36 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2010/10/11 06:52:35 | 000,000,754 | ---- | C] () -- C:\WINDOWS\WORDPAD.INI
[2010/10/07 13:24:05 | 000,275,040 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2010/10/07 12:15:16 | 000,141,025 | ---- | C] () -- C:\WINDOWS\hpoins27.dat
[2010/10/07 12:15:16 | 000,000,932 | ---- | C] () -- C:\WINDOWS\hpomdl27.dat
[2010/10/07 11:45:11 | 000,000,558 | ---- | C] () -- C:\WINDOWS\hphmdl32.dat.temp
[2010/10/07 11:29:10 | 000,135,978 | ---- | C] () -- C:\WINDOWS\hphins32.dat
[2010/10/07 11:29:10 | 000,000,558 | ---- | C] () -- C:\WINDOWS\hphmdl32.dat

========== Alternate Data Streams ==========

@Alternate Data Stream - 114 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:FA5F15C4
@Alternate Data Stream - 104 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:D1B5B4F1
@Alternate Data Stream - 103 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2

< End of report >

I didnt think thje first OTL ran, so I ran another one, not sure which one ran, either OTL.exe, or OTL.com. Does it matter?

Thanks for any help, my daughter has been using my computer for awhile and I just got it back, and its running like this.

Edited by jodimac, 17 March 2012 - 08:49 AM.

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#2
jodimac

jodimac

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This morning when I logging it said it could not load my personal setting, and had to reload. I didnt get to read the messages, they went to fast, they were timed. I think it rebooted a new screen like factory reset??? Please someone help me. Thank you,
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