Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Very slow computer [Solved]


  • This topic is locked This topic is locked

#1
philmarsh

philmarsh

    Member

  • Member
  • PipPip
  • 77 posts
Hi,

My computer is very slow and it seems like there may be some malware floating around on it. My first three attempts to download OTL were re-directed.

Thank you.

<<<<<<<<<<<<<<<<<<<

OTL logfile created on: 3/15/2012 3:51:23 PM - Run 1
OTL by OldTimer - Version 3.2.37.1 Folder = C:\Documents and Settings\lorne\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

254.48 Mb Total Physical Memory | 20.64 Mb Available Physical Memory | 8.11% Memory free
625.47 Mb Paging File | 124.92 Mb Available in Paging File | 19.97% Paging File free
Paging file location(s): C:\pagefile.sys 384 768 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 38.25 Gb Total Space | 24.68 Gb Free Space | 64.52% Space Free | Partition Type: NTFS
Drive P: | 25.20 Gb Total Space | 13.84 Gb Free Space | 54.93% Space Free | Partition Type: NTFS

Computer Name: OFFICE1 | User Name: Lorne | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/03/15 15:50:28 | 000,594,944 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\lorne\Desktop\OTL.com
PRC - [2010/03/04 16:22:58 | 000,883,168 | ---- | M] () -- C:\Program Files\SelectRebates\SelectRebates.exe
PRC - [2008/04/13 17:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/03/09 12:09:58 | 000,063,712 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
PRC - [2006/06/22 15:15:48 | 000,462,848 | ---- | M] (Southwest Airlines) -- C:\Program Files\Southwest Airlines\Ding\Ding.exe
PRC - [2003/04/29 10:40:10 | 000,524,288 | ---- | M] (Panicware, Inc.) -- C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
PRC - [2003/04/09 17:11:54 | 000,200,704 | ---- | M] (McAfee Security) -- C:\Program Files\McAfee.com\Personal Firewall\MpfAgent.exe
PRC - [2003/04/01 13:06:20 | 001,036,288 | ---- | M] (McAfee Security) -- C:\Program Files\McAfee.com\Personal Firewall\MpfTray.exe
PRC - [2003/01/29 17:30:58 | 000,184,320 | ---- | M] (McAfee Corporation) -- C:\Program Files\McAfee.com\Personal Firewall\MpfService.exe
PRC - [2001/09/24 05:59:00 | 000,454,656 | ---- | M] (Symantec Corporation) -- C:\Program Files\NavNT\rtvscan.exe
PRC - [2001/09/24 05:59:00 | 000,073,728 | ---- | M] (Symantec Corporation) -- C:\Program Files\NavNT\vptray.exe
PRC - [2001/09/24 05:59:00 | 000,032,768 | ---- | M] (Symantec Corporation) -- C:\Program Files\NavNT\defwatch.exe


========== Modules (No Company Name) ==========

MOD - [2010/03/04 16:22:58 | 000,883,168 | ---- | M] () -- C:\Program Files\SelectRebates\SelectRebates.exe
MOD - [2010/03/04 16:22:58 | 000,177,616 | ---- | M] () -- C:\Program Files\SelectRebates\SRebates.dll
MOD - [2003/03/16 01:02:00 | 000,711,168 | ---- | M] () -- C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
MOD - [2002/07/01 15:17:10 | 000,020,480 | ---- | M] () -- C:\WINDOWS\SYSTEM32\MpfApi.dll
MOD - [2001/09/24 05:59:00 | 000,045,056 | ---- | M] () -- C:\WINDOWS\SYSTEM32\NavLogon.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - [2003/01/29 17:30:58 | 000,184,320 | ---- | M] (McAfee Corporation) [Auto | Running] -- C:\Program Files\McAfee.com\Personal Firewall\MpfService.exe -- (MpfService)
SRV - [2001/09/24 05:59:00 | 000,454,656 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\NavNT\rtvscan.exe -- (Norton AntiVirus Server)
SRV - [2001/09/24 05:59:00 | 000,032,768 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\NavNT\defwatch.exe -- (DefWatch)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\DRIVERS\wATV03nt.sys -- (iAimTV2)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2007/11/01 18:00:00 | 000,865,904 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20071102.016\NAVEX15.SYS -- (NAVEX15)
DRV - [2007/11/01 18:00:00 | 000,081,232 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20071102.016\NAVENG.SYS -- (NAVENG)
DRV - [2004/08/03 22:29:49 | 000,019,455 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wvchntxx.sys -- (iAimFP4)
DRV - [2004/08/03 22:29:47 | 000,012,063 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wsiintxx.sys -- (iAimFP3)
DRV - [2004/08/03 22:29:45 | 000,023,615 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wch7xxnt.sys -- (iAimTV4)
DRV - [2004/08/03 22:29:43 | 000,033,599 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv04nt.sys -- (iAimTV3)
DRV - [2004/08/03 22:29:42 | 000,019,551 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv02nt.sys -- (iAimTV1)
DRV - [2004/08/03 22:29:41 | 000,029,311 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\watv01nt.sys -- (iAimTV0)
DRV - [2004/08/03 22:29:37 | 000,012,415 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv01nt.sys -- (iAimFP0)
DRV - [2004/08/03 22:29:37 | 000,012,127 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv02nt.sys -- (iAimFP1)
DRV - [2004/08/03 22:29:37 | 000,011,775 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wadv05nt.sys -- (iAimFP2)
DRV - [2004/08/03 22:29:36 | 000,161,020 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\i81xnt5.sys -- (i81x)
DRV - [2003/07/14 05:15:35 | 000,028,164 | ---- | M] (MusicMatch, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\MxlW2k.sys -- (MxlW2k)
DRV - [2003/01/15 12:45:06 | 000,042,368 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\bcm4sbxp.sys -- (bcm4sbxp)
DRV - [2002/12/06 11:21:22 | 000,055,936 | ---- | M] () [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MpFirewall.sys -- (MPFIREWL)
DRV - [2002/07/19 08:22:08 | 000,017,153 | ---- | M] (Dell Computer Corporation) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\omci.sys -- (omci)
DRV - [2001/09/24 05:59:00 | 000,176,208 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Program Files\NavNT\navap.sys -- (NAVAP)
DRV - [2001/09/24 05:59:00 | 000,009,232 | ---- | M] () [Kernel | Auto | Running] -- C:\Program Files\NavNT\Navapel.sys -- (NAVAPEL)
DRV - [2001/09/24 01:29:00 | 000,057,696 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Symantec\SYMEVENT.SYS -- (SymEvent)
DRV - [2001/08/17 10:11:06 | 000,066,591 | ---- | M] (3Com Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\EL90XBC5.SYS -- (EL90XBC)
DRV - [2000/03/29 18:11:20 | 000,008,096 | ---- | M] (MicroStaff Co.,Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\MASPINT.SYS -- (MASPINT)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://finance.yahoo.com/?u
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...1I7ADBR_enUS235
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = http://localhost;

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.10.835: C:\Program Files\Real\RealOne Player\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=1.0.2.1136: C:\Program Files\Real\RealOne Player\Netscape6\nprjplug.dll (RealNetworks)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.11.847: C:\Program Files\Real\RealOne Player\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@viewpoint.com/VMP: C:\Program Files\Viewpoint\Viewpoint Media Player\npViewpoint.dll ()



O1 HOSTS File: ([2002/08/29 03:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll ()
O2 - BHO: (TTB000000 Class) - {62960D20-6D0D-1AB4-4BF1-95B0B5B8783A} - C:\WINDOWS\tbu68D\CouponsBar.dll (Coupons, Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll (Google Inc.)
O2 - BHO: (ShopAtHomeIEHelper Class) - {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome)
O3 - HKLM\..\Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - No CLSID value found.
O3 - HKLM\..\Toolbar: (CouponBar) - {5BED3930-2E9E-76D8-BACC-80DF2188D455} - C:\WINDOWS\tbu68D\CouponsBar.dll (Coupons, Inc.)
O3 - HKLM\..\Toolbar: (ShopAtHome Toolbar) - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {014DA6C9-189F-421A-88CD-07CFE51CFF10} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (CouponBar) - {5BED3930-2E9E-76D8-BACC-80DF2188D455} - C:\WINDOWS\tbu68D\CouponsBar.dll (Coupons, Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (ShopAtHome Toolbar) - {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome)
O4 - HKLM..\Run: [Adobe Photo Downloader] C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe (Dell)
O4 - HKLM..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k File not found
O4 - HKLM..\Run: [MPFExe] C:\Program Files\McAfee.com\Personal Firewall\MpfTray.exe (McAfee Security)
O4 - HKLM..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE (FUJI PHOTO FILM CO., LTD.)
O4 - HKLM..\Run: [SelectRebates] C:\Program Files\SelectRebates\SelectRebates.exe ()
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [vptray] C:\Program Files\NavNT\vptray.exe (Symantec Corporation)
O4 - HKCU..\Run: [PopUpStopperFreeEdition] C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe (Panicware, Inc.)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\System32\Macromed\Flash\FlashUtil10w_ActiveX.exe (Adobe Systems, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE (Microsoft Corporation)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE (Microsoft Corporation)
O4 - Startup: C:\Documents and Settings\lorne\Start Menu\Programs\Startup\DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe (Southwest Airlines)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML File not found
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range - 5)
O15 - HKCU\..Trusted Domains: netbility.com ([caa] http in Trusted sites)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://go.microsoft....k/?linkid=39204 (Windows Genuine Advantage Validation Tool)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} http://ak.imgfarm.co...etup1.0.0.8.cab (Reg Error: Key error.)
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} http://download.weat...ransporter.cab? (MiniBugTransporterX Class)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://update.micros...b?1134663111398 (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.micros...b?1134769148444 (MUWebControl Class)
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} http://v4.windowsupd...7890.4498263889 (Reg Error: Key error.)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload.ma...ent/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E922EBC9-50D4-4B53-B454-73376453E98D} https://www.xpertonl.../LOSActiveX.CAB (LOSActiveX.MainForm)
O16 - DPF: DirectAnimation Java Classes file://C:\WINDOWS\Java\classes\dajava.cab (Reg Error: Key error.)
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.5
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AMCLT.COM
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{CE922418-F444-48DF-9630-8A05DECC0C30}: DhcpNameServer = 192.168.1.5
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\SYSTEM32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - (igfxsrvc.dll) - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O20 - Winlogon\Notify\NavLogon: DllName - (C:\WINDOWS\System32\NavLogon.dll) - C:\WINDOWS\SYSTEM32\NavLogon.dll ()
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2002/09/03 11:36:02 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/03/15 15:50:28 | 000,594,944 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\lorne\Desktop\OTL.com
[6 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\*.tmp files -> C:\*.tmp -> ]
[1 \\Amcreno\Users\Lginn\Docks\*.tmp files -> \\Amcreno\Users\Lginn\Docks\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/03/15 15:50:28 | 000,594,944 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\lorne\Desktop\OTL.com
[2012/03/15 15:47:08 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2012/03/14 16:47:01 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2012/03/14 12:22:14 | 000,224,288 | ---- | M] () -- C:\WINDOWS\System32\STATUS.MPF
[2012/03/14 12:21:32 | 000,001,170 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL
[2012/03/14 12:17:04 | 000,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT
[2012/03/14 12:17:02 | 266,915,840 | -HS- | M] () -- C:\hiberfil.sys
[2012/03/14 12:17:02 | 000,176,264 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2012/03/14 12:05:44 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2012/03/14 11:55:34 | 000,441,890 | ---- | M] () -- C:\WINDOWS\System32\PERFH009.DAT
[2012/03/14 11:55:33 | 000,071,700 | ---- | M] () -- C:\WINDOWS\System32\PERFC009.DAT
[6 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\*.tmp files -> C:\*.tmp -> ]
[1 \\Amcreno\Users\Lginn\Docks\*.tmp files -> \\Amcreno\Users\Lginn\Docks\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/02/14 20:03:08 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2012/02/14 20:03:08 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\dllcache\iacenc.dll
[2010/03/25 09:31:12 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\hmcapture2.dll

========== LOP Check ==========

[2005/12/19 09:20:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2009/03/23 16:03:54 | 000,000,000 | ---D | M] -- C:\Documents and Settings\lorne\Application Data\Calyx Software
[2004/11/30 10:06:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\lorne\Application Data\FUJIFILM
[2010/01/25 09:49:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\lorne\Application Data\Southwest Airlines

========== Purity Check ==========



< End of report >
  • 0

Advertisements


#2
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hello philmarsh and welcome to my office here at G2G! :)

My nick is maliprog and I'll be your technical support on this issue. Before we start please read my notes carefully:

NOTE:
  • Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
  • Absence of symptoms does not always mean the computer is clean
  • Kindly follow my instructions in the order posted. Order is crucial in cleaning process.
  • Please DO NOT run any scans or fix on your own without my direction.
  • Please read all of my response through at least once before attempting to follow the procedures described.
  • If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
  • Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply.
  • You must reply within 3 days or your topic will be closed

Step 1

NOTE: This fix is custom made for this system only and for current system state! Don't try to run it on another system!

Please close all running programs and Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    O2 - BHO: (TTB000000 Class) - {62960D20-6D0D-1AB4-4BF1-95B0B5B8783A} - C:\WINDOWS\tbu68D\CouponsBar.dll (Coupons, Inc.)
    O3 - HKLM\..\Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (CouponBar) - {5BED3930-2E9E-76D8-BACC-80DF2188D455} - C:\WINDOWS\tbu68D\CouponsBar.dll (Coupons, Inc.)
    O3 - HKLM\..\Toolbar: (ShopAtHome Toolbar) - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome)
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {014DA6C9-189F-421A-88CD-07CFE51CFF10} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (CouponBar) - {5BED3930-2E9E-76D8-BACC-80DF2188D455} - C:\WINDOWS\tbu68D\CouponsBar.dll (Coupons, Inc.)
    O3 - HKCU\..\Toolbar\WebBrowser: (ShopAtHome Toolbar) - {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll (ShopAtHome)

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [emptytemp]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post the fix log it produces in your next reply or you can find it in C:\_OTL\MovedFiles

Step 2

Please go to: VirusTotal
  • Click the Choose File button and search for the following file:

    C:\WINDOWS\System32\hmcapture2.dll

  • Click Open
  • Then click Scan it! button
  • Please be patient while the file is scanned.
  • Once the scan results appear, please provide them in your next reply.

NOTE: If it says already scanned -- click Reanalyze now button

Step 3

Download GMER from Here. Note the file's name and save it to your root folder, such as C:.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
  • Click on this link to see a list of programs that should be disabled.
  • Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
  • Allow the driver to load if asked.
  • You may be prompted to scan immediately if it detects rootkit activity.
  • If you are prompted to scan your system click "No", save the log and post back the results.
  • If not prompted, click the "Rootkit/Malware" tab.
  • On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
  • Select all drives that are connected to your system to be scanned.
  • Click the Scan button to begin. (Please be patient as it can take some time to complete)
  • When the scan is finished, click Save to save the scan results to your Desktop.
  • Save the file as Results.log and copy/paste the contents in your next reply.
  • Exit the program and re-enable all active protection when done.

Step 4

Please don't forget to include these items in your reply:

  • OTL fix log
  • Virustotal scan log
  • GMER log
It would be helpful if you could post each log in separate post
  • 0

#3
philmarsh

philmarsh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
Hi maliprog. Thanks for yur help. 3 separate replies coming this is the first of 3. They will be the OTL Log, here, and then the VIRUSSCAN Log and then the GMER Log

>>>>>>>>>>>>>>>>>>>>

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}\ deleted successfully.
C:\WINDOWS\tbu68D\CouponsBar.dll moved successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{014DA6C9-189F-421a-88CD-07CFE51CFF10} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{014DA6C9-189F-421a-88CD-07CFE51CFF10}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{5BED3930-2E9E-76D8-BACC-80DF2188D455} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\ deleted successfully.
File C:\WINDOWS\tbu68D\CouponsBar.dll not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{98279C38-DE4B-4bcf-93C9-8EC26069D6F4} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{98279C38-DE4B-4bcf-93C9-8EC26069D6F4}\ deleted successfully.
C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll moved successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{014DA6C9-189F-421A-88CD-07CFE51CFF10} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{014DA6C9-189F-421A-88CD-07CFE51CFF10}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{4982D40A-C53B-4615-B15B-B5B5E98D167C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4982D40A-C53B-4615-B15B-B5B5E98D167C}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{5BED3930-2E9E-76D8-BACC-80DF2188D455} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\ not found.
File C:\WINDOWS\tbu68D\CouponsBar.dll not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}\ not found.
File C:\Program Files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\lorne\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\lorne\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32768 bytes

User: administrator.AMCLT
->Temp folder emptied: 56420 bytes
->Temporary Internet Files folder emptied: 102631 bytes
->Flash cache emptied: 300 bytes

User: All Users

User: cmartin
->Temp folder emptied: 362 bytes
->Temporary Internet Files folder emptied: 695210 bytes
->Flash cache emptied: 348 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: HCHAVEZ
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 13165158 bytes

User: lorne
->Temp folder emptied: 260620480 bytes
->Temporary Internet Files folder emptied: 155979759 bytes
->Flash cache emptied: 718 bytes

User: mickey
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 119201 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 7247431 bytes
%systemroot% .tmp files removed: 39097 bytes
%systemroot%\System32 .tmp files removed: 6071825 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 19560568 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 123092344 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33726 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 560.00 mb


OTL by OldTimer - Version 3.2.37.1 log created on 03232012_103450

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
  • 0

#4
philmarsh

philmarsh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
× Analysis completed.

SHA256: c26413211de36270fd4755787de62a2664a270ed5fc37b5e07e043622b8ad199
SHA1: ce84a2f89d7d51490054a1c1c25f3e0c13b83f2b
MD5: 4261ed0fcdb166f739455b65da96320b
File size: 40.0 KB ( 40960 bytes )
File name: hmcapture2.dll
File type: Win32 DLL
Detection ratio: 0 / 43
Analysis date: 2012-03-23 18:31:08 UTC ( 0 minutes ago )

00
Antivirus Result Update
AhnLab-V3 - 20120323
AntiVir - 20120323
Antiy-AVL - 20120323
Avast - 20120323
AVG - 20120323
BitDefender - 20120323
ByteHero - 20120319
CAT-QuickHeal - 20120323
ClamAV - 20120323
Commtouch - 20120323
Comodo - 20120323
DrWeb - 20120323
Emsisoft - 20120323
eSafe - 20120322
eTrust-Vet - 20120323
F-Prot - 20120323
F-Secure - 20120323
Fortinet - 20120323
GData - 20120323
Ikarus - 20120323
Jiangmin - 20120323
K7AntiVirus - 20120323
Kaspersky - 20120323
McAfee - 20120323
McAfee-GW-Edition - 20120323
Microsoft - 20120323
NOD32 - 20120323
Norman - 20120323
nProtect - 20120323
Panda - 20120323
PCTools - 20120323
Prevx - 20120323
Rising - 20120323
Sophos - 20120323
SUPERAntiSpyware - 20120322
Symantec - 20120323
TheHacker - 20120322
TrendMicro - 20120323
TrendMicro-HouseCall - 20120323
VBA32 - 20120323
VIPRE - 20120323
ViRobot - 20120323
VirusBuster - 20120323

Comments
Additional information
No comments
  • 0

#5
philmarsh

philmarsh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2012-03-23 13:03:20
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 Maxtor_6E040L0 rev.NAR61590
Running: y4ieo8lq.exe; Driver: C:\DOCUME~1\lorne\LOCALS~1\Temp\pwtdapod.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip MpFirewall.sys
AttachedDevice \Driver\Tcpip \Device\Ip ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp MpFirewall.sys
AttachedDevice \Driver\Tcpip \Device\Tcp ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp MpFirewall.sys
AttachedDevice \Driver\Tcpip \Device\Udp ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp MpFirewall.sys
AttachedDevice \Driver\Tcpip \Device\RawIp ntoskrnl.exe (NT Kernel & System/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----
  • 0

#6
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
OK. Let's see what's left:

Download Virus Removal Tool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )


Click the cog in the upper right
Posted Image


Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan
Posted Image

Allow Virus Removal Tool to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threads report from the left and press Save button
Save it to your desktop and attach to your next post
  • 0

#7
philmarsh

philmarsh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
Thank you

Attached Files


  • 0

#8
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hi philmarsh,

How is your system now? What problems you have after these scans?
  • 0

#9
philmarsh

philmarsh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
It is significantly better. I haven't used it a lot today, but the improvement is obvious.

Thank you.
  • 0

#10
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hi philmarsh,

Your logs and system are clean now. I'm glad we fix up your computer. We need to clean up your PC from programs we used.

Step 1

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end. Remove all other application we used to clean your PC.

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Enable Windows Update
  • Click Start, click Run, type sysdm.cpl, and then press ENTER.
  • Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them option.
  • Click OK button

2. Delete Temp files

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

3. Make Backups of Important Files

Please read this article Home Computer Data Backup.


4. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.
  • 0

#11
philmarsh

philmarsh

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
Got it - all completed.

Thank you.
  • 0

#12
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP