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Recycler infection [Closed]


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#1
jaykay691

jaykay691

    New Member

  • Member
  • Pip
  • 3 posts
Hi, my laptop has been infected with the recycler.. i tried deleting the cftmon.exe file as suggested by some sites but it did not owrk. Could you help with a suitable tool or instructions on how to remove..

Regards

Kumar
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#2
WhiteHat

WhiteHat

    Trusted Helper

  • Retired Staff
  • 1,925 posts
Hello jaykay691 and welcome to GeeksToGo :)

My nickname is GLeobas and I'm going to help you fix your problem.

Please note that I'm currently in training and my posts have to be approved by an expert before I reply.
  • Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you.
  • Please do not try to fix anything without being asked
  • I suggest you print or save any instructions I give you for easy reference. We may be using Safe mode and you will not always be able to access this thread.
  • I am currently reviewing your logs.

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#3
WhiteHat

WhiteHat

    Trusted Helper

  • Retired Staff
  • 1,925 posts
Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • In Extra Registry, select Use SafeList
  • Under the Custom Scan box paste this in
    netsvcs
    msconfig
    %SYSTEMDRIVE%\*.*
    %systemdrive%\drivers\*.exe
    %systemroot%\system32\drivers\*.* /90
    %PROGRAMFILES%\*.*
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    C:\Windows\assembly\tmp\U /s
    HKLM\SOFTWARE\CLIENTS\Startmenuinternet|command /rs
    HKLM\SOFTWARE\CLIENTS\Startmenuinternet|command /64 /rs
    CREATERESTOREPOINT
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

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#4
NeonFx

NeonFx

    Malware Removal Dude

  • Expert
  • 3,797 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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