[jaykay691]

Hi, my laptop has been infected with the recycler.. i tried deleting the cftmon.exe file as suggested by some sites but it did not owrk. Could you help with a suitable tool or instructions on how to remove..

Regards

Kumar

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Hello jaykay691 and welcome to GeeksToGo

My nickname is GLeobas and I'm going to help you fix your problem.

Please note that I'm currently in training and my posts have to be approved by an expert before I reply.

• Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you.
• Please do not try to fix anything without being asked
• I suggest you print or save any instructions I give you for easy reference. We may be using Safe mode and you will not always be able to access this thread.
• I am currently reviewing your logs.

[WhiteHat]

Hello jaykay691 and welcome to GeeksToGo

My nickname is GLeobas and I'm going to help you fix your problem.

Please note that I'm currently in training and my posts have to be approved by an expert before I reply.

• Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you.
• Please do not try to fix anything without being asked
• I suggest you print or save any instructions I give you for easy reference. We may be using Safe mode and you will not always be able to access this thread.
• I am currently reviewing your logs.

[WhiteHat]

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
• In Extra Registry, select Use SafeList
• Under the Custom Scan box paste this in
  netsvcs
  msconfig
  %SYSTEMDRIVE%\*.*
  %systemdrive%\drivers\*.exe
  %systemroot%\system32\drivers\*.* /90
  %PROGRAMFILES%\*.*
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  C:\Windows\assembly\tmp\U /s
  HKLM\SOFTWARE\CLIENTS\Startmenuinternet|command /rs
  HKLM\SOFTWARE\CLIENTS\Startmenuinternet|command /64 /rs
  CREATERESTOREPOINT
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

[NeonFx]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.