[Lucky Dearly]

Earlier today my 16gb Ipod froze, I did a reformat but now the menu keys won't respond, I'm unsure what to do about this so I'd appreciate it if anybody can advise me how to fix this problem

thanks in advance

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Hi,

A few questions for you:

- What generation is your iPod?
- When you connect the iPod with the USB cable to your computer, does the screen turn on? Does it get stuck on the Apple loading screen? Does it stay black?
- What kind of "format" did you do? Reset through iTunes?

~ieee

[eyetripoli]

Hi,

A few questions for you:

- What generation is your iPod?
- When you connect the iPod with the USB cable to your computer, does the screen turn on? Does it get stuck on the Apple loading screen? Does it stay black?
- What kind of "format" did you do? Reset through iTunes?

~ieee

[Lucky Dearly]

1. it's a 5th generation Nano
2. yes it turns on, no it connects and synchs as usual, no cause it synchs to the computer
3. yes I used the reset through itunes.

[eyetripoli]

So it's just in normal use, the menu buttons do not work, alright.

You can try to do a hard reset by holding the follow keys: Menu + Center

Let me know how it works.

~ieee

[Lucky Dearly]

tried that already and it didn't work