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Multiple Spyware Threats and A Few Viruses...Please Help! [Solved]


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#16
CompCav

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I would like to see what they found and we can delete them later.

Please post the log from eset also :thumbsup:


Regards,

CompCav
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#17
VortexR18

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Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.31.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Morsan :: 8A287A4ADEF0487 [administrator]

3/31/2012 2:48:08 AM
mbam-log-2012-03-31 (02-48-08).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 254863
Time elapsed: 6 minute(s), 56 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKCU\Software\AppDataLow\gvtl (Adware.GameVance) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CONNECT (Trojan.PornDialer) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



ESET LOG:

Scanned Files: 60948
Infected Files: 1
Cleaned Files: 1
Total scan time: 00:48:02
Scan Status: Finished


C:\Qoobox\Quarantine\C\Documents and Settings\Ferra\Application Data\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\[email protected]\chrome\gvtextlinks.jar.vir

Win32/Adware.Gamevance.Gen application deleted - quarantined


I did not delete anything, so no worries :)


Security Check:
Results of screen317's Security Check version 0.99.32
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
avast! Free Antivirus
ESET Online Scanner v3
COMODO Internet Security
```````````````````````````````
Anti-malware/Other Utilities Check:

SUPERAntiSpyware
TuneUp Utilities 2011
TuneUp Utilities Language Pack (en-US)
TuneUp Utilities 2011
CCleaner
Adobe Flash Player 10.0.42.34 Flash Player out of Date!
Mozilla Firefox (11.0.)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Comodo Firewall cmdagent.exe
Comodo Firewall cfp.exe
ESET ESET Online Scanner OnlineCmdLineScanner.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
``````````End of Log````````````

Edited by VortexR18, 01 April 2012 - 11:45 PM.

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#18
CompCav

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Step 1.

Update Flash Player

Uninstall your current version of flash player by downloading the uninstaller here and running it. Once it is complete reboot .

You will need to download and install both the IE and non-IE versions of Adobe Flashplayer. Make sure to uncheck the install of the McAfee tool before downloading. You will need to select your operating system (Windows XP 32-bit) and then each version to download and install separately.


Step 2.

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Your log now appears clean :thumbsup:

The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
    (Notice the space between the "x" and "/")
    then click OK

    Posted Image
  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programs we have used plus itself.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programs on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:
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#19
VortexR18

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Hello again, thank you Compcav for all of your help.

Adobe updated, OTL was ran, and everything was uninstalled as well.

I will continue to monitor the computer's health, but so far so good. :)

Thank you again very much for helping me it has been much appreciated. :D
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#20
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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