[disberg]

Hi Everyone

I did a search but it seems each error is handled individually.

Avast Boot Scan isolated the following data and I can't get at it as it is something from Microsoft I think:

File C:\RECYCLER\S-1-5-21-1482476501-115176313-682003330-500\Dc122.msi|>01Error 42144 {ole archive is corrupted.}

FILE C:\RECYCLER\s-1-5-21-1482476501-115176313-682003330-500 Dc122.msi|>01Error Error 42144 {ole archive is corrupted}

It deleted my Avast Anti-Virus software Icon from the Tool Tray, and the Link to Avast from the Start Menu and Avast from my Programs Menu. I checked my Control Panel for installed software and Avast showed up there. When I clicked on the "Change/Remove" Button the Avast Menu popped up enabling the boot scan.

It also interfered in the operation of Microsoft Phone (3CX).

I haven't noticed if it affected anything else.

I did a Malwarebytes scan but it didn't show anything.

I have also did a HiJack This and have saved the log but it means little to me.

Thanks a bunch for looking.

Darlene

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Re: Avast, all you did was remove the links to the program, you did not remove the program.

Open Control Panel, Add or Remove Programs.
Find Avast. Right click on it and select Uninstall.
Reboot.
Download and install Microsft Security Essentials.

See how things are then.

[Ztruker]

Re: Avast, all you did was remove the links to the program, you did not remove the program.

Open Control Panel, Add or Remove Programs.
Find Avast. Right click on it and select Uninstall.
Reboot.
Download and install Microsft Security Essentials.

See how things are then.

[disberg]

Hi T

Thanks for the reply.

I want Avast.

Do I install it again after the Microsoft Essentials?

Darlene

[Ztruker]

If you want Avast then do not install Microsoft Security Essentials. You only want one Anti-virus program running.

If you think you may have a malware problem, go to the Virus, Spyware, Malware Removal forum, read the first post and follow instructions.

Come back here once you get a clean bill of health if you still have problems.

[disberg]

Hi Z (not T)

As I have already done a Boot Scan and Malwarebytes and a HiJack scan
I truthfully believe my computer is clean of malware.

Only the Boot Scan revealed the Error 42144 and Error, Error 42144.

[Ztruker]

What do you mean by boot scan. You had not mentioned that previously nor the 42144 error.

[disberg]

Hi Z

Second Paragraph:

...Avast Boot Scan isolated the following data and I can't get at it as it is something from Microsoft I think:...

If I could figure out someway of getting inside the file that holds the Recycler files and then delete the corrupted ole archive, but I can't figure out where that file would be. I have looked through my Directory but it must be hidden somewhere. I've configured to open up hidden files but it still hasn't shown up.

Any thoughts on the matter?

[Ztruker]

I found this for accessing the C:\Recycler folder:

C:\Recycler is the recycle bin if you're using the NTFS system.

You need to make sure that is the only file in the recycle bin, or it
is empty except for that file.
If you have Windows XP Professional, boot to the recovery console
after enhancing its capabilities according to this article:
310497 - HOW TO: Add More Power to Recovery Console By Using Group
Policy in Windows XP Professional.
http://support.microsoft.com/kb/310497

From the recovery console type:
set AllowAllPaths = TRUE
RD Recycler /s
The recycle bin being a protected system folder, it will be recreated
when you next boot, without the offending file.

Another option is booting from a Windows 98 boot disk and using the
same command rd

HTH

Last post in this thread: http://www.pcreview....er-t106126.html

You will need a XP install CD. If you don't have an XP CD, download and run ARCDC by Artellos. It will download the required files from the Microsoft Web site and create a .iso file. It will also offer to burn the iso image to a CD for you. If you don't do it then, there is a good freeware burner called ImgBurn which will do it at a later time. If you're unsure how to do this, you can follow the tutorial here: How to Burn an ISO File. This can be done from any computer.

Boot the CD and at the first opportunity, enter R to start the Recovery Console.

Next, choose which XP installation you want to login to. Normally this will be 1.
Lastly you will be asked for the Administrator password. Just press the Enter key as the Administrator does not have a password (unless you gave it one, then you would enter it).