[LSO]

I am running windows XP on a Dell Inspiron E1705, and its approx. 5 years old. I'm not sure if I have malware or not, but after going through all the posts I think that is what happened. I was on the web, not downloading anything, on what I thought were safe sites, as I was looking at sites, my stopzilla popped up stating two items were caught. The screen disappeared quickly or I clicked it telling it to remove them, I don't remember. I immediately decided to do a scan to be safe and it executed without a problem. I walked away from my computer for about a minute and when I came back I had a black screen stating... PBR...done (next line) [XLDR] ATA error. I've tried starting safe mode, will not boot. I've tried holding the window key + R tying to boot into safe mode, nothing. I am able to get into the F12 PSA+ Pre-boot System Assessment and ran a system scan. No problems have were found and I ran the whole test. I contacted Dell and they sent me out my installation cd. I ran the system repair, but it did not work. Dell is telling me I need to dump my whole system. I'm really hoping I don't. Any help would be MUCH appreciated.

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LSO

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[phillpower2]

LSO

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[CAP45000]

Thanks for trying. We are not able to get on the computer at all.

CAP45000

[deggitt]

Hi CAP45000, have you read this tutorial - computer won't boot - on malware forum.

http://www.geekstogo...ystem-tutorial/