Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Can't open any programs except photoshop not even OTL


  • Please log in to reply

#16
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
didn't know virus can transfer onto usb, it's like an std
  • 0

Advertisements


#17
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
still nothing, should i restart the computer?
  • 0

#18
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Please try to run fixes in safe mode:

  • If the computer is running, shut down Windows, and then turn off the power
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.

  • 0

#19
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
I've been doing it in safe mode the whole time.
  • 0

#20
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Use your clean system to download and burn disk. Please print these instruction out so that you know what you are doing

  • Download OTLPEStd.exe to your desktop
  • Ensure that you have a blank CD in the drive
  • Double click OTLPEStd.exe and this will then open imgburn to burn the file to CD
  • Reboot your system using the boot CD you just created.
    Note: If you do not know how to set your computer to boot from CD follow the steps here
  • As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :)
  • Your system should now display a Reatogo desktop.
    Note : as you are running from CD it is not exactly speedy
  • Double-click on the OTLPE icon.
  • Select the Windows folder of the infected drive if it asks for a location
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start.
  • Press Run Scan to start the scan.
  • When finished, the file will be saved in drive C:\\OTL.txt
  • Copy this file to your USB drive if you do not have internet connection on this system.
  • Right click the file and select send to : select the USB drive.
  • Confirm that it has copied to the USB drive by selecting it
  • You can backup any files that you wish from this OS
  • Please post the contents of the C:\\OTL.txt file in your reply.

  • 0

#21
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
okay let me go buy a cd
  • 0

#22
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
i can't open the program to image burn, i can try daemon
  • 0

#23
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
actually the computer doesn't even detect a cd
  • 0

#24
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hi neataznyam,

i can't open the program to image burn, i can try daemon


You don't need a program to burn this. It will burn itself on CD.

actually the computer doesn't even detect a cd


You need to be more specific about this.

Did you manage to burn program to CD?
Did you try to run it on infected PC?
  • 0

#25
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
I put the cd in then tried to run the program but nothing ever happened. I burned it on the cd and tried to run it from there but still didn't work.
  • 0

Advertisements


#26
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Did you set your CD drive as primary boot device on infected PC as described Here
  • 0

#27
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
yeah I did what I could, I put the cd is primary boot then the hard drive as second but after that when it told me to go into more bios I couldn't find it. I don't know if me using windows 7 64bit has anything to do with it.
  • 0

#28
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
That is strange... It should work. Please try to download and run this tool. It's little different from all others and this one should run fine.

1. Go HERE and download FileLister.
  • Save it to your Desktop
  • Right Click ->> Extract all ->> And extract it to your Desktop
  • Additional help on extracting zip files can be found HERE
  • Open the File Lister Folder.
  • Note: Leave the FileLister.vbe file in the folder and run it from there.
Posted Image
  • Right Click FileLister.vbe ->>Select Open Then Open to confirm.
  • When the program is fnished it will produce a log for you Files.txt
  • Which will be located in the default location from which FileLister was run(the FileLister folder)
Copy and paste the contents of that log in your reply.
  • 0

#29
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
theres no extract all option and i tried to open with winrar and nothing happened. I did the send to menu zip compressed folder but it just ended up creating the same file.

Edited by neataznyam, 02 April 2012 - 02:16 PM.

  • 0

#30
neataznyam

neataznyam

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 150 posts
ok so what i did was I opened the file in a different computer
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP