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laptop freezes ever few minutes


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#1
Hexzar

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Hello

For some reason, my laptop keeps freezing every few minutes. When it freezes, it freezes for a minute or two before going back to normal again. Then after a few minutes, freez's again.


Any help would be highly appreciated.

Edited by Digerati, 23 March 2012 - 07:07 AM.
Removed log

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#2
Digerati

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I removed your log because they don't belong here. If you suspect malware, please follow the instructions for seeking help as found in the Malware and Spyware Cleaning Guide.
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#3
Hexzar

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I only posted my log as a means to help someone find the problem.

As my title says, I don't really know what the issue is, my computer just keeps freezing every few minutes.

Do i need to make a new topic in the malware section and post my logs there?
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#4
happyrock

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how many programs are you running at the same time...
what happens if you run it in safe mode with networking


Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop...pit/default.asp
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products.
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#5
Hexzar

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Hello happyrock,

THank you for your reply and helpful post.

I'm running barely any programs (no more then the usual) and this problem has started since yesterday (after I left the laptop on from 1pm - 8pm).

It's strange, because when it freezes, what first happens is, if I go to a website, it just says "loading" with it showing a "load animation", then it freezes completly, and then after 2-5 minutes, it stops freezing. After 20-30 minutes, it's a repeat.

Here's my hijack this - http://www.geekstogo...er-few-minutes/

And here's my test results - http://pcpitstop.com...?conid=24848397

And i'll test the safemode with networking now.
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#6
Hexzar

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Ah, seems like it's happening in safemode aswell...
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#7
Hexzar

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Windows memory diagnostics -

Posted Image
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#8
happyrock

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you only have 6 % free space...the minimum is 15 % or your system will bog down and you can't defrag
so burn some of your data to cd/dvd's and after making sure A DIFFERENT computer can read the data delete it off your computer...
if you feel you need all that data on the computer then clone the OS drive to a larger hard drive
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#9
Hexzar

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Did that, unfortunatly the problem still persists...

Posted Image

Is there anything else I can try?
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#10
happyrock

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yep...
uninstall AVG...you have MSE installed...you can't have 2 AV's they will fight...
I also recommend you uninstall any P2P and bittorrent...it is probably the easiest way to get your system infected
and Glary Utilities...if you use their registry cleaner your asking for trouble
then
download this free tool...

CCleaner

Don't install any Toolbars, or other programs, should it ask you...Just
uncheck the option of installing the Yahoo toolbar....if you get
the slim version it does not have the toolbar
thats the one I recommend...

It will put a shortcut on your Desktop.

Click on CCleaner to start it....
Before first use...
Select Options then Advanced.
UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
also UNCHECK Old Prefetch data..
The rest of the standard settings are fine...

Then click "Run Cleaner"

DO NOT USE ANY OF THE OTHER TOOLS...RUNNING THEM MAY CAUSE OTHER PROBLEMS

once thats done dfrag the computer...

then in the search box type in msconfig...select it in the results above...start tab...uncheck everything except your AV... if its a laptop leave a check in synaptics or alps...(for the touchpad) then reboot...
a small window will pop up on your desktop as soon as you boot up saying you changed the way windows starts...yada-yada...
try using the computer and let us know how its running
put a check in the box that says don't show this message again and close the window...
use the computer for awhile and let us know how its running
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#11
Hexzar

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-- I removed MSE, I had to use the automatic "fix it for me" program (i did do a registry backup) - http://go.microsoft....?linkid=9748340

-- Did the cleaner

-- Did a defrag, though it got to pass 10 then got stuck on 0% consolidation.

Now I'm gonna do the MSconfig thing, though so far, I still have the problem. My laptop also has heating issues, so at times, it's completly shut off from overheating during the defragmentation.

I did also at some point get a bluescreen which said "kernal data inpage error".

I don't know what the problem is, should I just re-install windows on my laptop?
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#12
happyrock

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if this is true

My laptop also has heating issues...

this wont help...

I don't know what the problem is, should I just re-install windows on my laptop?


lets see if speedfan will give us more info...get it here
run it and post a screenshot

after you've run speedfan then Clean the Dust From Your Laptop...how to is here and here...I suggest canned air you can buy from just about everywhere
run speedfan again
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#13
Hexzar

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I'll try using a vacuum to clean it, though i don't know how much difference it will make, as i remember trying to do this in the past.

And this is the screenshot -

Posted Image
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#14
happyrock

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use canned compressed air and if that doesn't help the laptop will have to come apart for a thorough cleaning...
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