Can't start computer ( because of adobe?) [Solved]

#16 CompCav

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Posted 24 March 2012 - 02:52 PM

Is it a desktop computer or laptop?

What is the make and model number?

#17 tmacbryant

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Posted 24 March 2012 - 02:57 PM

It is an asus , but its custum built, I am looking at the hard drives right now trying to find out the name of it

#18 CompCav

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Posted 24 March 2012 - 02:57 PM

Very good!

#19 tmacbryant

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Posted 24 March 2012 - 03:00 PM

DOn't know if this helps but its made by western digital

#20 tmacbryant

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Posted 24 March 2012 - 03:02 PM

sorry I can't take it out for some reason, I have a number on the barcode but couldnt find anything on google about it

p8f0a2h4a21532

#21 CompCav

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Posted 24 March 2012 - 03:12 PM

Go to this page.

Download the Diag504fCD.iso half way down the page

Make a bootable CD using the imburn you already have.

Boot up on it and Select the drive

Run the Quick test and then the Extended test.

Post me the results.

#22 tmacbryant

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Posted 24 March 2012 - 03:26 PM

quick test in progress.

#23 tmacbryant

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Posted 24 March 2012 - 03:27 PM

Test completed without errors.

error/status code: 0000

#24 tmacbryant

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Posted 24 March 2012 - 03:36 PM

Extended test

no errors found

error/status code: 0000

#25 tmacbryant

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Posted 24 March 2012 - 03:48 PM

okay I went back to the command prompt and this is what i see

Ill type out what I see:

MMicrosoft Windows XP ™ Recovery Console.

The Recovery Console provides system and recovery functionality

Type Exit to quit the Recovery Console and restart the computer

Te path or file specific is not valid.
C:\>

Idk but for some reason I can't see windows when you were mentioning it earlier.

You gave me these steps..

The Windows Setup... will proceed.

Press 'R' to enter the Recovery Console.

Select the installation you want to access (usually 1: C:\WINDOWS)

You may be asked to enter the Administrator password (usually empty).

You should be in the C:\WINDOWS folder. This is the same as the C:\WINDOWS folder you see in explorer.

From the command prompt, enter: chkdsk /r (note the space between chkdsk and /r)

Allow it to complete undisturbed.

-------------------------------------------------------------------

but It went straight to the command prompt right after I pressed R for recovery.

Maybe its because my windows xp might not be genuine?

#26 tmacbryant

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Posted 24 March 2012 - 04:02 PM

maybe its a boot sector problem?

#27 CompCav

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Posted 24 March 2012 - 04:03 PM

Quote

Maybe its because my windows xp might not be genuine?

Why do you suspect that?

#28 tmacbryant

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Posted 24 March 2012 - 04:06 PM

Because I usually had a popup saying that my windows was not genuine, it was my brothers comp and he gave it to me so i am not sure

#29 CompCav

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Posted 24 March 2012 - 04:14 PM

This is a significant piece of information. I need to consult my instructor on this issue.

Regards,

CompCav

#30 tmacbryant

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Posted 24 March 2012 - 05:39 PM

thanks for all the help i reformatted and found out i have only 34 gigs of space in my harddrive. If i buy a new harddrive will that fix everything?

Can't start computer ( because of adobe?) [Solved] - Geeks to Go Forums