so here is the problem internet explorer completely and instantly freezes when i try to open the Tools menu even if i just accidentally mouse over it instant freeze. i can access the internet options and add-on management via the control panel just fine. running IE in safe mode and reinstalling IE did nothing. i am thinking missing dll since most dialogue boxes and menus are handled by these files. but damned if i know which one to replace.
IE9 Freezes when you mouse over the tools menu
#1
Posted 23 March 2012 - 01:40 PM
so here is the problem internet explorer completely and instantly freezes when i try to open the Tools menu even if i just accidentally mouse over it instant freeze. i can access the internet options and add-on management via the control panel just fine. running IE in safe mode and reinstalling IE did nothing. i am thinking missing dll since most dialogue boxes and menus are handled by these files. but damned if i know which one to replace.
#2
Posted 23 March 2012 - 04:43 PM
This is the simplest method...
Simply type Internet Explorer in Start Search and select the one without the add-ons.
#3
Posted 24 March 2012 - 08:05 AM
I agree. Most IE problems are due to corrupt or misbehaving add-ons. Running without add-ons will help determine if that is your problem.Simply type Internet Explorer in Start Search and select the one without the add-ons.
#4
Posted 24 March 2012 - 08:51 AM
#5
Posted 24 March 2012 - 09:02 AM
try running sfc /scannow...
nojoy
create a new admin user account and reboot into it...does it have the same problem
#6
Posted 24 March 2012 - 10:08 AM
the computer did have a virus i am wondering if there is an active portion that hasent been detected and was designed to keep you from changing your home page back.
#7
Posted 24 March 2012 - 10:19 AM
You might try uninstalling IE, then reinstalling it.
#8
Posted 24 March 2012 - 11:53 AM
#9
Posted 25 March 2012 - 09:20 PM
sfc found no problems
the menu works when the computer is running in safemode but not in normal mode. so some process or service is causing the issue
on a side note i have noticed that when the tools menue is accessed and the program freezes dllhost 32 is launched any possibility of a com error
Edited by mikeloeven, 26 March 2012 - 09:51 AM.
#10
Posted 26 March 2012 - 10:09 AM
did you do this...create a new admin user account and reboot into it...does it have the same problem
#11
Posted 26 March 2012 - 10:14 AM
however booting into safe mode fixes it so how do i pin down the program service or driver that is causing this??? obviously something that doesent launch or isn;t running in safe mode is causing the issue
Edited by mikeloeven, 26 March 2012 - 10:18 AM.
#12
Posted 26 March 2012 - 10:40 AM
#13
Posted 26 March 2012 - 10:56 AM
#14
Posted 26 March 2012 - 10:58 AM
Edited by mikeloeven, 26 March 2012 - 10:59 AM.
#15
Posted 26 March 2012 - 04:14 PM
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