Could you reboot to safe mode please and run the following OTL fix
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from "Start with Windows"
Reboot and then run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
O1 - Hosts: 22.214.171.124 aviraplatinum.microsoft.com
O1 - Hosts: 126.96.36.199 aviraplatinum.com
O1 - Hosts: 188.8.131.52 www.aviraplatinum.com
ipconfig /flushdns /c
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.