BSOD "Bad Pool Header"
Posted 25 March 2012 - 10:41 AM
Posted 25 March 2012 - 01:07 PM
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
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Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
- If a name brand system then what brand, make and model is the system?
- If custom built then what brand, make and model is the motherboard
- Total memory installed
- Total hard drive capacity and free space
- What steps have you taken so far to resolve the issue
Also do you have a genuine Microsoft installation disk or are you using a recovery disk?
Posted 26 March 2012 - 04:35 PM
the second time it happened it gave me "Bad Pool Header" as the indication of the problem.
Bad Pool Header is usually a indicator the hard drive is having issues...
try running chkdsk /r
Posted 26 March 2012 - 05:16 PM
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software
Thanks to Broni for the instructions
Posted 29 March 2012 - 12:24 PM
I will run chkdsk and see what response that gives me.
Thank you for your advice and time.
Posted 29 March 2012 - 12:40 PM
Posted 29 March 2012 - 05:19 PM
Posted 29 April 2012 - 02:30 AM
Not being a very hi tech computer person I was thinking of getting an expert to examine the pc for me, or is it quite simple to repair.
Having googled the problems a lot of answers require a boot in safe mode which I cannot perform.I went through this problem on this site with CompCav but I needed a plug in keyboard to resolve that issue,unfortunately I haven't got around to obtaining one.
Posted 29 April 2012 - 05:46 AM
Posted 03 May 2012 - 12:09 PM
Posted 03 May 2012 - 12:11 PM
Posted 03 May 2012 - 12:40 PM
left panel, click the pointer in front of Windows Logs...under the
above...click Application...middle column... scroll to find the list that
says Wininit left click on Wininit...
right panel, under Event Chkdsk or Wininit click Event Properties... Just scroll up and down to view...
copy and paste the log back here
Posted 03 May 2012 - 12:56 PM
Posted 03 May 2012 - 01:40 PM
Posted 16 May 2012 - 09:32 AM
It has been 13 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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