[dc523680]

I have a Dell Latitude with Windows XP. Every time I start the computer up it runs for ten minutes until the BSOD Message comes up. This is the message:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and the nselect safe mode.

Technical information:
STOP: 0xc0000005, 0x8052ab4b, 0xa4293aa4, 0x00000000
Beginning dump of physical memory
Physical memory dump complete. Contact your system administrator or dechnical support group for further assistance.


I have not found all of these specific codes in the pinned thread at the top of this forum. I can only run the computer in safe mode and it will not allow me to run windows xp repair. The folder says that it is empty. I cannot use system restore either for some reason. I hope somebody can help me solve this issue.

Thanks!

[Advertisements]

Explanation of your stop code.

0x00000005: INVALID_PROCESS_ATTACH_ATTEMPT
(Click to consult the online MSDN article.)
Generally, use the General Troubleshooting of STOP Messages checklist above to troubleshoot this problem. A specific problem is known to exist with Win XP SP2 and Server 2003 in combination with certain antivirus programs, firewalls, and similar software; see the article linked below for details and current status of a fix from Microsoft.

http://support.micro...=887742&sd=RMVP

[rshaffer61]

Explanation of your stop code.

0x00000005: INVALID_PROCESS_ATTACH_ATTEMPT
(Click to consult the online MSDN article.)
Generally, use the General Troubleshooting of STOP Messages checklist above to troubleshoot this problem. A specific problem is known to exist with Win XP SP2 and Server 2003 in combination with certain antivirus programs, firewalls, and similar software; see the article linked below for details and current status of a fix from Microsoft.

http://support.micro...=887742&sd=RMVP

[dc523680]

Thanks for the reply! I tried conducting all the steps on the link you supplied and tried to apply the fix from microsoft. After downloading the fix for sp2 I get an error message that says "setup has detected that the service pack version of this system is newer than the udate you are applying there is no need to install this update". I then continue to get the BSOD. Do you have another suggestion to fix this? Thank you

[rshaffer61]

What anti virus program and firewall do you currently use?

[dc523680]

Just microsoft essentials runs on this computer.

[rshaffer61]

Any other malware programs running beside MSE?

[dc523680]

Microsoft security client was loaded on the computer but I don't believe it is running. I ran CC cleaner and attempted to load super anti spyware and malwarebytes on the computer via a disk but the computer would not allow those programs to work. These are the only firewall programs that I know are on the computer.

[dc523680]

I also missed a stop code in the first post. The very first stop code is 0x0000008E. The other ones are in parenthesis after the first one. Computer still stays on for approximately ten minutes before the screen turns blue.

[rshaffer61]

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program

[dc523680]

==================================================
Dump File : Mini032712-01.dmp
Crash Time : 3/27/2012 4:10:03 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8052ab4b
Parameter 3 : 0xa2c3daa4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+53b4b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+53b4b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032712-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini032612-02.dmp
Crash Time : 3/26/2012 6:00:56 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8052ab4b
Parameter 3 : 0xa3eb2aa4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+53b4b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+53b4b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032612-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini032612-01.dmp
Crash Time : 3/26/2012 5:27:05 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8052ab4b
Parameter 3 : 0xa3cf0aa4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+53b4b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+53b4b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032612-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini032512-04.dmp
Crash Time : 3/25/2012 7:56:12 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8052ab4b
Parameter 3 : 0xa3961aa4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+53b4b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+53b4b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032512-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini032512-03.dmp
Crash Time : 3/25/2012 7:46:02 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8052ab4b
Parameter 3 : 0xa2c87aa4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+53b4b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+53b4b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032512-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini032512-02.dmp
Crash Time : 3/25/2012 7:39:22 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8052ab4b
Parameter 3 : 0xa89acaa4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+53b4b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+53b4b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032512-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini032512-01.dmp
Crash Time : 3/25/2012 1:45:24 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8052ab4b
Parameter 3 : 0xa4d86aa4
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+53b4b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+53b4b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032512-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

There it is. Hope I did it right.

[rshaffer61]

OK lets see if there is a driver causing the issue.

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

http://www.resplendence.com/downloads

[dc523680]

I have attempted many times to download and install the program. During the debugging installation, the BSOD appears. I do not have enough time to install this program because the BSOD keeps interrupting me. Is there a way for me to download this on another computer and transer it over?

[dc523680]

ACtually I was just able to download the program. I will upload the report in a moment.

[dc523680]

System Information (local)
--------------------------------------------------------------------------------

computer name: HOME-4458A603BA
windows version: Windows XP Service Pack 3, 5.1, build: 2600
windows dir: C:\WINDOWS
CPU: GenuineIntel Intel® Pentium® M processor 1.86GHz Intel586, level: 6
1 logical processors, active mask: 1
RAM: 1064685568 total
VM: 2147352576, free: 2037960704



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Wed 3/28/2012 12:55:15 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032712-06.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA34DCAA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Wed 3/28/2012 12:47:58 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032712-05.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA398AAA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Wed 3/28/2012 12:43:42 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032712-04.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA715EAA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Tue 3/27/2012 11:19:20 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032712-03.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA6632AA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Tue 3/27/2012 11:14:01 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032712-02.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFF4A45AA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Tue 3/27/2012 1:05:38 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032712-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA2C3DAA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Tue 3/27/2012 12:31:58 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032612-02.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA3EB2AA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 3/26/2012 3:00:58 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032612-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA3CF0AA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 3/26/2012 2:51:06 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032512-04.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA3961AA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 3/26/2012 2:44:31 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032512-03.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA2C87AA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 3/26/2012 2:38:33 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032512-02.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA89ACAA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sun 3/25/2012 8:41:32 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini032512-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x53B4B)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8052AB4B, 0xFFFFFFFFA4D86AA4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

12 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[rshaffer61]

OK lets try a System File Checker to make sure all system files are good and nothing is corrupted.

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions