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Blue Screen of Death, I guess!


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#31
rshaffer61

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This is really starting to look like the video is failing or maybe overheating.
Please download and run Hardware Monitor
Installation (setup version only)
HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed.
The program handles the most common sensor chips, like ITE® IT87 series, most Winbond® ICs, and others. In addition, it can read modern CPUs on-die core thermal sensors, as well has hard drives temperature via S.M.A.R.T, and video card GPU temperature.
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#32
dch1314

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downloaded it....anything in specific to do with it?
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#33
rshaffer61

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Run the program and then get a screenshot of the sensor readings. Post that in your next reply.
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#34
dch1314

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That's after having it off all night

Attached Thumbnails

  • cpuid.JPG

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#35
rshaffer61

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Not a voltage or temperature issue.
The variables are slowly slipping away at this point.

Just in case please do the following and I will check everything.

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Best Regards
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#36
dch1314

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http://www.pcpitstop...?conid=24863538
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#37
rshaffer61

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Your audio driver looks to be out of date.

Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.



Background info courtesy of DonnaB Thank you


As for TFC, this is a tidbit of an article I found a while back by a MicroSoft MVP.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder. It also cleans out the %systemroot%\temp folder and checks for .tmp files in the %systemdrive% root folder, %systemroot%, and the system32 folder (both 32bit and 64bit on 64bit OSs). It shows the amount removed for each location found (in bytes) and the total removed (in MB).

Before running, it will stop Explorer and all other running applications. When finished, if a reboot is required the user must reboot to finish clearing any in-use temp files.
-- TFC only cleans temp folders.
-- TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail.





Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
http://auslogics.com...defrag/download
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#38
dch1314

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Still doing the same. One question I will ask...if it's a failing video card, when it go out, me connecting it to desktop and screen still not showing says otherwise? In other words, when I hook my laptop screen to my desktop monitor, why would the screen still black out and make me constantly have to restart, what is the video card purpose if not the monitor?
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#39
rshaffer61

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If the video chip is faulty it could cause the issue. Regardless of what monitor you use the fault would be within the video card.
The video is part of the motherboard on the laptop and if the video chip is failing it won't matter what monitor you use the issue is always going to be the same.
Updating the video driver is one option or the total replacement of the video. In your case since it is a laptop the second option is not realistic.
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#40
dch1314

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What do you mean by first option? What would I do there?
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#41
rshaffer61

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Download DriverMax and have it scan your system. It will open their website with all the out of date drivers you can update. With the free version you can update only 2 drivers per day so if you have a lot of them it will take a few days to get everything updated. I have been using it for about 4 months now and like it better then any other utility out there for keeping my drivers up to date.

Look for any driver that has to do with video or graphics to be the first ones to download and install :thumbsup:
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#42
dch1314

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WOW! I updated driver using Driver Max. After install, it told me to restart. I did just that. Went to load XP, the screen would go through the logo screen and right before it would show me the users so I can log into my account, it would stay dark. Different then when my computer goes dark during use, because this time when I close the laptop, the power button would go orange, unlike when it goes dark while in use. However, no matter what I do, it would not show me the user screen so I couldn't log in, even after couple restarts.

Same laptop, I have XP and 7 installed. I logged onto Windows 7, it loaded up just fine. I went to check if my documents from my XP side were still in tack, they are but I would have to take ownership from XP and then XP won't have ownership of the files, if push comes to shove, I will have to take ownership, because what happens next scares me since all my law school outlines are on there.

After seeing 7 works fine, I did a restart and tried to load XP again, I chose XP and even before the logo pops up, it say "Windows could not load because some file is missing" I am not sure the exact file, I can find it out if needed.

However, what am I to do now? I have external hard drive which I should have just backed all my outlines as of everyday on there, but I haven't backed anything up on there in couple months. Windows XP won't load and I am not sure why, I doubt the driver installation caused this issue right? This is the first time I ever seen that message on my laptop though so idk.
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#43
dch1314

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To add fire to the fuel, I have netbook so there is no CD-rom port so I can't load the windows CD even if I had it to repair the issue like Windows suggest. I am not sure if the issue (black screen, etc) was XP related or what, I only used 7 for exams and while I don't believe it ever went dark on me during those times I used 7, I can't be certain. If XP is the issue, I have NO problem removing it from my computer outright if I can just get all my documents from XP side of things
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#44
rshaffer61

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I would suggest removing XP after getting all your data transferred over to the W7 side.
Now the million dollar question is which OS is on the first partition?
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#45
dch1314

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XP was the first OS on this laptop. I installed 7 about 6 months ago. Should I take over ownership of my documents on XP C: drive and then transfer files over?

Also, a huge bummer is that 7 also have the problems so it went black a few times since my last post. It just say if I take over ownership the original owner may not have permission or something of that nature....am I okay to go along with it anyway? I am in thr process of heading to the store to get new laptop now, I just need those files. After I get those files transferred, I can gut this laptop.
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