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Need help to fix continuously "Acquiring Network Adress"


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#1
rfa2068

rfa2068

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My desktop pc (Windows XP)caught the "google rediredt virus". I downloaded a program called TDSSKiller to remove the virus. I restarted my computer then was unable to connect to the internet. After rebooting, my connection was "acquiring network address" continuously but cannot acquire a new address.

I went to command prompt to flush dns and release and renew ip address but it didn't work.

Here is my ipconfig at command prompt

Ethernet adapter Local Area conncetion:

Connection-specific DNS suffix . : gateway.2wire.net
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
IP Address. . . . . . . . . . . . : fe80::211:9ff:fe43:bde2x6
Default Gateway . . . . . . . . . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS suffix . :
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffdx4
Default Gateway . . . . . . . . . :


After typing "ipconfig /release

"IP Address for Local Area Connection has already been released"


After typing "ipconfig /renew

"An error occurred while renewing interface Local Area Connection: The RPC server is unavailable.


How can I get my connection back? This is an area I have no knowledge in or capable of figuring out how to fix. Can someone help me please?

Edited by rfa2068, 27 March 2012 - 11:24 AM.

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#2
Troy

Troy

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Hi and welcome,

Just because you ran TDSSKiller doesn't mean the infection is necessarily completely gone. You need to follow the instructions in the following link and then one of the malware specialists will help you. They will be able to restore your networking also.

http://www.geekstogo...cleaning-guide/

Regards

Troy
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