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BSOD and issues with Realtrek drivers


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#1
litup69

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One of my drivers have been causing my system to experience BSOD.
Each time I've tried to update the driver but I continue to experience
the same error again. Below is the WhoCrashed report and Blue screen view.

Blue screen view:
==================================================
Dump File : Mini033112-01.dmp
Crash Time : 3/31/2012 10:20:42 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x2e202820
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x806e7a2a
Caused By Driver : hal.dll
Caused By Address : hal.dll+2a2a
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+2a2a
Stack Address 1 : ntoskrnl.exe+1a7f6
Stack Address 2 : tcpip.sys+4942
Stack Address 3 : tcpip.sys+7be6
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini033112-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 114,688
==================================================

Who Crashed report:

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Sat 3/31/2012 2:19:38 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini033112-01.dmp
This was probably caused by the following module: rtnicxp.sys (Rtnicxp+0x9009)
Bugcheck code: 0x1000000A (0x2E202820, 0x2, 0x1, 0xFFFFFFFF806E7A2A)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\rtnicxp.sys
product: Realtek 10/100/1000 NIC Family all in one NDIS Driver
company: Realtek Semiconductor Corporation
description: Realtek 10/100/1000 NDIS 5.1 Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtnicxp.sys (Realtek 10/100/1000 NDIS 5.1 Driver , Realtek Semiconductor Corporation ).
Google query: rtnicxp.sys Realtek Semiconductor Corporation CUSTOM_ERROR

Is there a particular way in which I have to update this driver or is there another problem that I'm not seeing?
Also, this crash occurs two to three times a week.
Thanks for the help in advance.
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#2
happyrock

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go to your computer manufactures website...support section....
you will have to select the model number...that will get you to the downloads for your computer...
I recommend while your there get ALL your drivers just in case you need one of them later down the road
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#3
litup69

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My computer is a custom build and all of the drivers where loaded from the CD that came with the motherboard
But it did stall during the process of loading the realtrek drivers.
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#4
happyrock

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give me the name and modrl of the mobo
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#5
litup69

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It's a Gigabyte Z68X-UD3H-B3
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#6
happyrock

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what OS and is it 32 or 64 bit...
just right click on my computer...properties to get the info if your not sure
if its W 7 64 bit go here and grab all your drivers just in case you need them down the road
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#7
litup69

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Windows XP sp3 32 bit
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#8
happyrock

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sorry...when I saw it was a Z68 board I assumed it was a W 7 system
do you know if its a version (mobo rev 1.0 or rev 1.3 )
if not go here and get CPU-Z 1.60
run it and click on mainboard...
the version info is to the right of the model number
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#9
happyrock

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I am about to shut down for the day...
if you want to go from here on your own...go here...click on DRIVER just below the right version number...on the next page that loads click on the dropdown menue in the operating system....select the OS and 32 bit version...
as soon as you select it the drivers will list just below
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#10
litup69

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It's rev.1.3 and I will go on ahead to the link provided to the GIGABYTE site
and will download the drivers that are available there.
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#11
happyrock

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how did it go...
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#12
litup69

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I downloaded the drivers and so far so good. My system hasn't crashed since yesterday and I won't know if there is a problem with the driver until then. Hopefully, the new driver that I downloaded was the right one and I don't experience anymore BSOD.
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#13
happyrock

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thanks for letting us know... :thumbsup:
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