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Hotmail email account recieveing spam and sending to contacts


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#1
lealo

lealo

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Hi,
I have quite a few email accounts but my current main one has been recieving spam for a few wekks, however the other day I got a 'failed to send' message from a contact id added (wrong email address) and it was a spam message. I have not been notified of any since but other linked accounts have had the email and contacts. Also Im still recieving on average 10 spam messages a day in my inbox (not sure about junk folder). How can I stop them and make sure they dont send anymore? Thanks!
Oh and Iv just changed my password but cant delete contacts etc as their linked through messenger and fb :S.
I think it may have started when my brother did one of those 'get this document free if u sign up' things for his essay as he used my email address (evil!) but he doesnt seem so sure when he did it... Hope that all helps :)
Lealo
Oh and I have eset security (scan says clean) and also recieve messages on my blackberry phone as well as laptop and computer, if that makes a difference...


OTL logfile created on: 01/04/2012 13:33:44 - Run 1
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\Christine\Desktop
Windows Vista Home Basic Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1.97 Gb Total Physical Memory | 0.18 Gb Available Physical Memory | 9.17% Memory free
4.17 Gb Paging File | 1.75 Gb Available in Paging File | 42.03% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 465.76 Gb Total Space | 265.63 Gb Free Space | 57.03% Space Free | Partition Type: NTFS

Computer Name: CHRISTINE-PC | User Name: Christine | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/04/01 13:31:53 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\Christine\Desktop\OTL.exe
PRC - [2012/03/11 14:48:36 | 001,652,536 | ---- | M] (Trusteer Ltd.) -- C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
PRC - [2012/03/11 14:48:36 | 000,931,640 | ---- | M] (Trusteer Ltd.) -- C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
PRC - [2012/02/27 09:43:56 | 000,307,824 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2012/02/21 21:30:03 | 000,250,016 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil11f_ActiveX.exe
PRC - [2010/11/04 18:15:50 | 000,810,144 | ---- | M] (ESET) -- C:\Program Files\ESET\ESET Smart Security\ekrn.exe
PRC - [2010/11/04 18:15:32 | 002,219,184 | ---- | M] (ESET) -- C:\Program Files\ESET\ESET Smart Security\egui.exe
PRC - [2009/06/22 09:23:46 | 000,662,016 | ---- | M] (Sonix) -- C:\Windows\vsnp2uvc.exe
PRC - [2009/04/10 23:27:38 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2006/10/16 10:18:32 | 000,344,064 | ---- | M] (Sonix) -- C:\Windows\vphc700.exe
PRC - [2005/07/12 20:04:04 | 000,278,528 | ---- | M] () -- C:\Program Files\Philips\SPC 700NC PC Camera\TrayMin700.exe


========== Modules (No Company Name) ==========

MOD - [2012/03/11 14:50:38 | 000,516,368 | ---- | M] () -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportMS.dll
MOD - [2011/11/10 17:11:00 | 000,557,056 | ---- | M] () -- C:\Program Files\Trusteer\Rapport\bin\js32.dll
MOD - [2011/06/24 22:56:36 | 000,087,328 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/06/24 22:56:14 | 001,241,888 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2005/07/12 20:04:04 | 000,278,528 | ---- | M] () -- C:\Program Files\Philips\SPC 700NC PC Camera\TrayMin700.exe


========== Win32 Services (SafeList) ==========

SRV - [2012/03/11 14:48:36 | 000,931,640 | ---- | M] (Trusteer Ltd.) [Auto | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe -- (RapportMgmtService)
SRV - [2012/02/15 14:30:18 | 000,158,856 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2010/11/04 18:18:10 | 000,033,584 | ---- | M] (ESET) [Disabled | Stopped] -- C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe -- (EhttpSrv)
SRV - [2010/11/04 18:15:50 | 000,810,144 | ---- | M] (ESET) [Auto | Running] -- C:\Program Files\ESET\ESET Smart Security\ekrn.exe -- (ekrn)
SRV - [2008/01/18 23:38:26 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\blbdrive.sys -- (blbdrive)
DRV - [2012/03/11 14:50:38 | 000,021,520 | ---- | M] (Trusteer Ltd.) [Kernel | On_Demand | Running] -- c:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso.sys -- (RapportIaso)
DRV - [2012/03/11 14:50:34 | 000,228,208 | ---- | M] () [Kernel | System | Running] -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_34302.sys -- (RapportCerberus_34302)
DRV - [2012/03/11 14:48:52 | 000,071,440 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys -- (RapportEI)
DRV - [2012/03/11 14:48:50 | 000,056,208 | ---- | M] (Trusteer Ltd.) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\RapportKELL.sys -- (RapportKELL)
DRV - [2010/12/01 20:06:29 | 000,108,104 | ---- | M] (SlySoft, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\AnyDVD.sys -- (AnyDVD)
DRV - [2010/09/03 07:13:46 | 000,137,144 | ---- | M] (ESET) [File_System | Auto | Running] -- C:\Windows\System32\drivers\eamonm.sys -- (eamonm)
DRV - [2010/07/29 13:31:26 | 000,134,512 | ---- | M] (ESET) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\epfw.sys -- (epfw)
DRV - [2010/07/29 13:31:26 | 000,115,008 | ---- | M] (ESET) [Kernel | System | Running] -- C:\Windows\System32\drivers\ehdrv.sys -- (ehdrv)
DRV - [2010/07/29 13:31:26 | 000,041,336 | ---- | M] (ESET) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\epfwwfp.sys -- (epfwwfp)
DRV - [2010/07/29 13:31:26 | 000,032,608 | ---- | M] (ESET) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\epfwndis.sys -- (Epfwndis)
DRV - [2009/07/03 11:21:36 | 000,168,448 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2009/06/23 09:37:10 | 003,486,336 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\snp2uvc.sys -- (SNP2UVC) USB2.0 PC Camera (SNP2UVC)
DRV - [2006/10/16 10:36:10 | 000,644,864 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\phc700.sys -- (phc700) USB PC Camera (SPC700NC)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/?ocid=OIE9HP
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = [Binary data over 100 bytes]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://du113w.dub113...om/default.aspx
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...1I7RNRN_enGB418
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@ei.TotalRecipeSearch_14.com/Plugin: C:\Program Files\TotalRecipeSearch_14EI\Installr\1.bin\NP14EISB.dll File not found
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=12.0.1.633: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=12.0.1.633: C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprphtml5videoshim;version=12.0.1.633: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=12.0.1.633: C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Christine\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Christine\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2011/02/09 18:24:29 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\ESET\ESET Smart Security\Mozilla Thunderbird [2011/01/24 11:14:35 | 000,000,000 | ---D | M]

[2011/02/09 17:33:54 | 000,002,045 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\fcmdSrch.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Christine\AppData\Local\Google\Chrome\Application\18.0.1025.142\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Christine\AppData\Local\Google\Chrome\Application\18.0.1025.142\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Christine\AppData\Local\Google\Chrome\Application\18.0.1025.142\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.240.7 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U24 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: RIM Handheld Application Loader (Enabled) = C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Picasa (Enabled) = C:\Program Files\Google\Picasa3\npPicasa3.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll
CHR - plugin: RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
CHR - plugin: RealPlayer Version Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll
CHR - plugin: RealPlayer™ HTML5VideoShim Plug-In (32-bit) (Enabled) = C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
CHR - plugin: RealJukebox NS Plugin (Enabled) = C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
CHR - plugin: TotalRecipeSearch Installer Plugin Stub (Enabled) = C:\Program Files\TotalRecipeSearch_14EI\Installr\1.bin\NP14EISB.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.17_0\
CHR - Extension: RealPlayer HTML5Video Downloader Extension = C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk\1.3_0\
CHR - Extension: Skype Click to Call = C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.9.0.9216_0\
CHR - Extension: Grass = C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\mmiboiefncpfjihjdedpaoammipkilla\1.0_0\
CHR - Extension: Gmail = C:\Users\Christine\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2006/09/18 22:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Nectar Search Toolbar BHO) - {B7C2F0D8-2209-4693-A15D-5A537211D48B} - C:\Program Files\Nectar Search Toolbar\Toolbar.dll ()
O2 - BHO: (Inbox Toolbar) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\Program Files\Inbox Toolbar\Inbox.dll (Inbox.com, Inc.)
O3 - HKLM\..\Toolbar: (Nectar Search Toolbar) - {8020143D-5926-4394-A04D-DD0B649DA121} - C:\Program Files\Nectar Search Toolbar\Toolbar.dll ()
O3 - HKLM\..\Toolbar: (&Inbox Toolbar) - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\Program Files\Inbox Toolbar\Inbox.dll (Inbox.com, Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Nectar Search Toolbar) - {8020143D-5926-4394-A04D-DD0B649DA121} - C:\Program Files\Nectar Search Toolbar\Toolbar.dll ()
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [phc700] C:\Windows\vphc700.exe (Sonix)
O4 - HKLM..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exe (Sonix)
O4 - HKCU..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe (SlySoft, Inc.)
O4 - HKCU..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe (Nero AG)
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr (Google Inc.)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.micros...n/ieawsdc32.cab (Microsoft Office Template and Media Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{31F2E7B5-F308-4CDA-83E0-9772D03C47F9}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\inbox {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\Program Files\Inbox Toolbar\Inbox.dll (Inbox.com, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Christine\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Christine\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 22:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{1979d2a5-b059-11df-a404-406186cc35f4}\Shell - "" = AutoRun
O33 - MountPoints2\{1979d2a5-b059-11df-a404-406186cc35f4}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{9d723e1f-ebf6-11df-b264-406186cc35f4}\Shell - "" = AutoRun
O33 - MountPoints2\{9d723e1f-ebf6-11df-b264-406186cc35f4}\Shell\AutoRun\command - "" = C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL E:\Profile_V3.pdf
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/04/01 13:31:46 | 000,593,920 | ---- | C] (OldTimer Tools) -- C:\Users\Christine\Desktop\OTL.exe
[2012/03/18 00:54:41 | 000,000,000 | ---D | C] -- C:\Program Files\Pingus
[2012/03/16 23:07:50 | 000,000,000 | ---D | C] -- C:\Users\Christine\Documents\Nero
[2012/03/13 08:33:36 | 000,000,000 | ---D | C] -- C:\dcc421d06629a21eec2bdbce5c
[2012/03/11 21:54:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
[2012/03/11 21:53:19 | 000,000,000 | ---D | C] -- C:\Users\Christine\AppData\Roaming\BitTorrent
[2012/03/11 14:48:50 | 000,056,208 | ---- | C] (Trusteer Ltd.) -- C:\Windows\System32\drivers\RapportKELL.sys
[2012/03/08 16:27:00 | 000,000,000 | ---D | C] -- C:\Users\Christine\AppData\Local\Trusteer
[2012/03/07 15:15:53 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Trusteer Rapport
[2012/03/07 15:15:42 | 000,000,000 | ---D | C] -- C:\Program Files\Trusteer
[2012/03/07 15:13:38 | 000,000,000 | ---D | C] -- C:\ProgramData\Trusteer
[2012/03/03 22:34:22 | 000,000,000 | ---D | C] -- C:\Program Files\BitTorrent
[2012/03/02 14:51:20 | 000,000,000 | ---D | C] -- C:\Users\Christine\Documents\My Kindle Content
[2012/03/02 14:51:06 | 000,000,000 | ---D | C] -- C:\Users\Christine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Amazon
[2012/03/02 14:50:56 | 000,000,000 | ---D | C] -- C:\Users\Christine\AppData\Local\Amazon
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/04/01 13:31:53 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\Christine\Desktop\OTL.exe
[2012/04/01 13:30:08 | 000,000,924 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4254329631-1901025369-146811906-1000UA.job
[2012/04/01 13:30:08 | 000,000,872 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4254329631-1901025369-146811906-1000Core.job
[2012/04/01 13:11:06 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/04/01 13:01:49 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/04/01 13:01:30 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/04/01 09:11:53 | 000,608,760 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/04/01 09:11:53 | 000,108,268 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/04/01 09:07:43 | 000,000,040 | -HS- | M] () -- C:\ProgramData\.zreglib
[2012/04/01 09:06:03 | 000,004,480 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/01 09:06:03 | 000,004,480 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/01 09:05:27 | 2108,981,248 | -HS- | M] () -- C:\hiberfil.sys
[2012/03/14 12:05:49 | 000,289,464 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2012/03/13 08:43:52 | 000,001,904 | ---- | M] () -- C:\Users\Christine\Desktop\ESET Smart Security.lnk
[2012/03/11 22:03:15 | 000,000,104 | ---- | M] () -- C:\Users\Christine\Desktop\Internet - Shortcut.lnk
[2012/03/11 21:54:57 | 000,000,804 | ---- | M] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2012/03/11 14:48:50 | 000,056,208 | ---- | M] (Trusteer Ltd.) -- C:\Windows\System32\drivers\RapportKELL.sys
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/03/13 08:43:52 | 000,001,904 | ---- | C] () -- C:\Users\Christine\Desktop\ESET Smart Security.lnk
[2012/03/11 22:03:15 | 000,000,104 | ---- | C] () -- C:\Users\Christine\Desktop\Internet - Shortcut.lnk
[2012/03/11 21:54:57 | 000,000,804 | ---- | C] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2011/12/08 11:17:14 | 000,000,000 | ---- | C] () -- C:\Users\Christine\AppData\Local\{A56CF654-FA58-4912-ACE4-B44A78FC1689}
[2011/08/18 11:47:17 | 000,241,664 | ---- | C] ( ) -- C:\Windows\System32\rsnp2uvc.dll
[2011/08/18 11:47:15 | 003,486,336 | ---- | C] () -- C:\Windows\System32\drivers\snp2uvc.sys
[2011/08/18 11:47:15 | 000,196,608 | ---- | C] ( ) -- C:\Windows\System32\csnp2uvc.dll
[2011/08/18 11:47:15 | 000,028,544 | ---- | C] () -- C:\Windows\System32\drivers\sncduvc.sys
[2011/08/18 11:47:15 | 000,015,497 | ---- | C] () -- C:\Windows\snp2uvc.ini
[2011/08/17 18:51:58 | 000,061,440 | ---- | C] ( ) -- C:\Windows\System32\cphc700.dll
[2011/08/17 18:51:58 | 000,015,488 | ---- | C] () -- C:\Windows\phc700.ini
[2011/08/17 18:51:57 | 000,644,864 | ---- | C] () -- C:\Windows\System32\drivers\phc700.sys
[2011/02/09 19:24:43 | 000,000,040 | -HS- | C] () -- C:\ProgramData\.zreglib
[2011/02/09 18:31:00 | 000,006,144 | ---- | C] () -- C:\Users\Christine\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/08/25 19:59:08 | 000,004,096 | ---- | C] ( ) -- C:\Windows\System32\IGFXDEVLib.dll
[2010/08/24 16:34:15 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2010/08/24 16:33:35 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2010/08/24 16:33:35 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2010/08/24 13:17:14 | 000,073,728 | ---- | C] () -- C:\Windows\System32\RtNicProp32.dll
[2010/08/24 13:05:47 | 000,001,356 | ---- | C] () -- C:\Users\Christine\AppData\Local\d3d9caps.dat
[2010/04/21 18:08:14 | 000,982,240 | ---- | C] () -- C:\Windows\System32\igkrng500.bin
[2010/04/21 18:08:14 | 000,439,308 | ---- | C] () -- C:\Windows\System32\igcompkrng500.bin
[2010/04/21 18:08:14 | 000,092,356 | ---- | C] () -- C:\Windows\System32\igfcg500m.bin
[2010/04/21 17:29:46 | 000,000,151 | ---- | C] () -- C:\Windows\System32\GfxUI.exe.config
[2010/04/21 17:22:50 | 000,208,896 | ---- | C] () -- C:\Windows\System32\iglhsip32.dll
[2010/04/21 17:22:50 | 000,143,360 | ---- | C] () -- C:\Windows\System32\iglhcp32.dll

========== LOP Check ==========

[2012/03/13 10:14:51 | 000,000,000 | ---D | M] -- C:\Users\Christine\AppData\Roaming\BitTorrent
[2011/01/24 11:15:32 | 000,000,000 | ---D | M] -- C:\Users\Christine\AppData\Roaming\ESET
[2010/08/24 17:48:50 | 000,000,000 | ---D | M] -- C:\Users\Christine\AppData\Roaming\IObit
[2011/04/27 12:03:30 | 000,000,000 | ---D | M] -- C:\Users\Christine\AppData\Roaming\Research In Motion
[2011/02/09 18:44:13 | 000,000,000 | ---D | M] -- C:\Users\Christine\AppData\Roaming\uPlayer
[2012/04/01 00:36:19 | 000,032,624 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2010/08/28 17:16:33 | 000,000,392 | ---- | M] () -- C:\Windows\Tasks\SmartDefrag.job

========== Purity Check ==========



< End of report >
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#2
Gammo

Gammo

    Trusted Helper

  • Malware Removal
  • 2,299 posts
Hello and welcome to Geekstogo!

We apologize for the delay in responding to your request for help.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Check the box that says Scan All Users.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.
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