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Smart HDD Virus


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#1
Ale Pozo111

Ale Pozo111

    New Member

  • Member
  • Pip
  • 1 posts
HEY I WILL APRECIATED IF YOU CAN HELP WITH THIS PROBLEM OK. MY LAPTOP HP G72 WINDOWS 7 GOT INFECTED WITH THAT VIRUS SMART HDD, I GOT DELETED EVERYTHING EXEPT THAT INTERNET AND THAT MSN OTHERS FEW STUFF, I GET POP OUT MSG LIKE 60 OF THEM AND IT SHOWS SYSTEM MESSAGE- WRITE FAULT ERROR OTHER I CAN'T OPEN THE START MANAGER TOOL BAR, I SAW ANOTHER PERSON YOU HELP HIM GUIDE THIS PROBLEM AND I START FOLLOWING THAT PROBLEM AND I GOT UNTIL OTL PROGRAM AND EXTRAS AND OTRL NOTEPAD AND I GOT UNTIL SAVE LOG.THEN I DON'T KNOW WHAT TO DO.. I WILL BE THANKFULL IF YOU COULD REPLY AND HELP THANK YOU.
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#2
michaelg9

michaelg9

    Trusted Helper

  • Malware Removal
  • 2,949 posts
Hi
:welcome: . I'm Michael and I'm going to help you fix your computer :)

Note: Before we start the process you should:
  • POST your logs, don't attach them, as it makes it harder to read. Also please don't edit any log in any case
  • Disable ANY programs that offer real-time protection features while executing my instructions. That includes your antivirus, antispyware, windows defender or any other program that offers protection. When you're clean or waiting for my next set of instructions, re-enable them .If you need any help disabling them, ask.
  • Topics that are idle for 4 days after I post instructions will be closed, unless I'm notified of the delay.
  • Last, as most of the tools we use here need administrative rights in order to function properly, I expect that you will be running them from an administrator account.

Sorry for the late reply. Please do not write in capitals as it makes it harder to read

Boot into safe mode with networking. Instructions here Run the following tools from there

Download RogueKiller to your desktop

  • Quit all running programs
  • For Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exe
  • When prompted, type 1 and validate
  • The RKreport.txt shall be generated next to the executable.
  • If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe
Please post the contents of the RKreport.txt in your next Reply.


Next:

Download the latest version of TDSSKiller from here and save it to your Desktop.


  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

    Posted Image
  • Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

    Posted Image
  • Click the Start Scan button.

    Posted Image
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

    Posted Image
  • If malicious objects are found, they will show in the Scan results and offer three (3) options.
  • Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

    Posted Image
  • Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.


Next:

Posted Image OTL Custom Scan
  • Download OTL to your Desktop
  • Double click on the Posted Image icon to run it.
  • Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top, make sure Stadard output is selected.
  • Select Scan all users
  • Under Extra Registry select Use Safelist
  • Check the boxes beside LOP Check and Purity Check.
  • Under the Custom Scans/Fixes box copy and paste this in:

    netsvcs
    %SYSTEMDRIVE%\*.exe
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %SYSTEMDRIVE%\*.exe
    %ALLUSERSPROFILE%\Application Data\*.exe
    %APPDATA%\*.
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    %systemroot%\*. /mp /s
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    CREATERESTOREPOINT

  • Click the Posted Image button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open OTL.Txt and Extras.txt in Notepad windows.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files and post them with your next reply.

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