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Hijacked Hotmail e-mail sending to all contacts and anyone I've se


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#1
Bobby50p

Bobby50p

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Hi Friday I clicked on an advert for weight loss video and watched video for a while and then exited.This advert was on MSN main screen. Found yesterday (Saturday) and again Sunday an e-mail with the video has been sent out to everyone on my contact list and everyone I've sent an e-mail to. I have Microsoft Security Essentials but this didn't identify any intrusion. I've run a scan and that came up clean. What do I do to clean this off and stop it sending out e-mails?

Here is OTL Log

Hope you can help.
Thanks

Bobby50p

OTL logfile created on: 4/2/2012 1:06:57 AM - Run 1
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\A\Documents
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.93 Gb Total Physical Memory | 0.88 Gb Available Physical Memory | 30.00% Memory free
5.86 Gb Paging File | 3.45 Gb Available in Paging File | 58.87% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 283.84 Gb Total Space | 225.67 Gb Free Space | 79.51% Space Free | Partition Type: NTFS
Drive D: | 13.96 Gb Total Space | 2.31 Gb Free Space | 16.54% Space Free | Partition Type: NTFS
Drive E: | 99.34 Mb Total Space | 92.67 Mb Free Space | 93.29% Space Free | Partition Type: FAT32

Computer Name: A-PC | User Name: A | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/04/02 01:00:38 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\A\Documents\OTL.exe
PRC - [2012/03/30 08:06:49 | 000,353,440 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
PRC - [2012/02/26 17:10:48 | 000,307,824 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2012/01/10 00:32:43 | 000,142,336 | ---- | M] () -- C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
PRC - [2011/10/01 09:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2011/10/01 09:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2010/11/30 05:07:24 | 000,195,360 | ---- | M] (Mp3Tube) -- C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeVideoToMp3.exe
PRC - [2010/11/30 05:07:22 | 000,260,384 | ---- | M] (Mp3Tube) -- C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeSvc.exe
PRC - [2010/10/14 18:27:38 | 000,092,216 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2010/09/13 18:18:32 | 000,308,656 | ---- | M] (Eastman Kodak Company) -- C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe
PRC - [2010/04/27 09:40:34 | 000,729,664 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\17.0.0.136\InstStub.exe
PRC - [2009/08/24 23:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe


========== Modules (No Company Name) ==========

MOD - [2012/01/10 00:32:43 | 000,142,336 | ---- | M] () -- C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
MOD - [2010/11/17 13:16:56 | 000,067,872 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/04/27 17:21:18 | 000,288,272 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2011/04/27 17:21:18 | 000,012,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2010/09/22 19:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/06/24 16:24:12 | 000,315,392 | ---- | M] (Realtek Semiconductor Corp.) [Auto | Running] -- C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe -- (RtVOsdService)
SRV:64bit: - [2010/01/18 23:04:08 | 000,020,480 | ---- | M] () [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV:64bit: - [2009/11/18 03:14:26 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2009/07/14 02:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2012/03/30 08:06:49 | 000,253,600 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2011/10/01 09:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2011/10/01 09:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2010/11/30 05:07:22 | 000,260,384 | ---- | M] (Mp3Tube) [Auto | Running] -- C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeSvc.exe -- (Mp3Tube Toolbar Updater Service)
SRV - [2010/10/14 18:27:38 | 000,092,216 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2010/10/12 18:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/09/13 18:18:32 | 000,308,656 | ---- | M] (Eastman Kodak Company) [Auto | Running] -- C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe -- (Kodak AiO Network Discovery Service)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/08/24 23:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe -- (NIS)
SRV - [2009/06/10 22:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/02/22 20:00:00 | 000,129,584 | ---- | M] (EasyBits Sofware AS) [Auto | Running] -- C:\Windows\SysWOW64\ezsvc7.dll -- (ezSharedSvc)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/10/01 09:30:22 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2011/10/01 09:30:18 | 000,268,648 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2011/10/01 09:30:18 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2011/10/01 09:30:10 | 000,764,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2011/04/27 15:25:24 | 000,084,864 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2011/03/11 07:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 07:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/15 20:16:37 | 000,318,000 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2011/02/15 20:15:20 | 000,347,680 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/11/20 14:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 12:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 10:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/09/23 01:36:48 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2010/08/25 20:36:04 | 010,611,552 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/04/13 10:44:22 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/03/05 20:57:18 | 000,144,896 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV:64bit: - [2010/01/20 02:55:34 | 001,088,544 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192se.sys -- (rtl8192se)
DRV:64bit: - [2009/09/23 02:39:00 | 000,225,280 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/08/30 01:16:41 | 000,504,880 | R--- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1100000.088\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2009/08/30 01:16:41 | 000,032,304 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1100000.088\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2009/07/14 02:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 02:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 02:47:48 | 000,023,104 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2009/07/14 02:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 22:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 22:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 22:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 21:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 21:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64) Intel®
DRV:64bit: - [2009/06/10 21:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 21:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 21:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 21:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV - [2009/09/23 02:39:00 | 000,225,280 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV - [2009/08/29 10:00:00 | 001,742,896 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20090829.019\EX64.SYS -- (NAVEX15)
DRV - [2009/08/29 10:00:00 | 000,116,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20090829.019\ENG64.SYS -- (NAVENG)
DRV - [2009/07/14 02:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/CQNOT/2
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{6DBEC305-6D74-4ED8-BB8F-77A84A670A9D}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/CQNOT/2
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{6DBEC305-6D74-4ED8-BB8F-77A84A670A9D}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/CQNOT/2
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://compaq-notebook.uk.msn.com/
IE - HKCU\..\SearchScopes,DefaultScope = {6DBEC305-6D74-4ED8-BB8F-77A84A670A9D}
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7ADFA_en
IE - HKCU\..\SearchScopes\{6DBEC305-6D74-4ED8-BB8F-77A84A670A9D}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\..\SearchScopes\{9E1F84E5-546A-4513-AC04-0E1223AC6ADD}: "URL" = http://mp3tubetoolba...42051d7b55d6a42
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn\
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4C0766D3-67A7-45a3-85A2-752F77312F32}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn\
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HBLite\bin\11.0.325.0\firefox\extensions [2010/12/12 20:35:03 | 000,000,000 | ---D | M]


========== Chrome ==========


O1 HOSTS File: ([2009/06/10 22:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Bing Bar BHO) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll (Microsoft Corporation)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Mp3Tube Toolbar) - {46897C77-E7A6-4c33-BFFB-E9C2E2718942} - C:\Program Files (x86)\Mp3Tube Toolbar\mp3tubetb.DLL (Mp3Tube Toolbar)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (@C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll (Microsoft Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Mp3Tube Toolbar) - {46897C77-E7A6-4C33-BFFB-E9C2E2718942} - C:\Program Files (x86)\Mp3Tube Toolbar\mp3tubetb.DLL (Mp3Tube Toolbar)
O4:64bit: - HKLM..\Run: [EKIJ5000StatusMonitor] C:\Windows\SysNative\spool\drivers\x64\3\EKIJ5000MUI.exe (Eastman Kodak Company)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [HP Quick Launch] C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Company)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtkOSD] C:\Program Files (x86)\Realtek\Audio\OSD\RtVOsd64.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Conime] %windir%\system32\conime.exe File not found
O4 - HKLM..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe (EasyBits Software AS)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - Startup: C:\Users\A\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk = C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideFastUserSwitching = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableLockWorkstation = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableChangePassword = 0
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} http://trial.trymicr...osoft/wrc32.ocx (WRC Class)
O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{099C8CFF-28E7-478F-BCD2-EACD1368C57D}: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O28 - HKLM ShellExecuteHooks: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWOW64\ezUPBHook.dll (EasyBits Software Corp.)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/04/02 01:00:37 | 000,593,920 | ---- | C] (OldTimer Tools) -- C:\Users\A\Documents\OTL.exe
[2012/03/29 08:05:51 | 000,000,000 | ---D | C] -- C:\Users\A\AppData\Local\{AF92C42A-B66F-4B5B-92CE-3A3E592CAF84}

========== Files - Modified Within 30 Days ==========

[2012/04/02 01:00:38 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\A\Documents\OTL.exe
[2012/04/02 00:32:02 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/04/02 00:15:01 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/04/01 22:47:21 | 000,000,316 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForA.job
[2012/04/01 22:39:16 | 000,001,854 | ---- | M] () -- C:\Users\A\AppData\Roaming\GhostObjGAFix.xml
[2012/04/01 22:33:35 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/01 22:33:35 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/01 22:30:15 | 000,730,706 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/04/01 22:30:15 | 000,631,426 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/04/01 22:30:15 | 000,112,220 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/04/01 22:26:14 | 000,001,053 | ---- | M] () -- C:\Users\A\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk
[2012/04/01 22:25:55 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/04/01 22:25:31 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/04/01 22:25:16 | 2361,593,856 | -HS- | M] () -- C:\hiberfil.sys
[2012/03/28 23:39:06 | 000,529,272 | ---- | M] () -- C:\Users\A\Documents\Insurance query re leaking pipes.pdf
[2012/03/24 01:12:09 | 000,002,304 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/03/14 23:53:30 | 000,352,672 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2012/03/30 08:06:51 | 000,000,830 | ---- | C] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/03/28 23:39:06 | 000,529,272 | ---- | C] () -- C:\Users\A\Documents\Insurance query re leaking pipes.pdf
[2011/07/03 19:45:49 | 000,001,854 | ---- | C] () -- C:\Users\A\AppData\Roaming\GhostObjGAFix.xml
[2011/03/22 23:20:11 | 000,000,017 | ---- | C] () -- C:\Windows\SysWow64\shortcut_ex.dat
[2011/02/16 23:48:57 | 000,000,258 | ---- | C] () -- C:\Users\A\AppData\Roaming\wklnhst.dat
[2011/01/26 20:04:41 | 000,739,098 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2010/11/17 21:12:22 | 000,000,056 | -H-- | C] () -- C:\Windows\SysWow64\ezsidmv.dat
[2010/04/27 09:24:34 | 000,451,072 | ---- | C] () -- C:\Windows\SysWow64\ISSRemoveSP.exe
[2010/04/27 09:20:57 | 000,000,282 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog2.ini
[2010/04/27 09:20:57 | 000,000,223 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog.ini

========== LOP Check ==========

[2010/12/13 20:48:11 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
[2010/12/25 12:03:03 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\FloodLightGames
[2010/12/12 20:35:02 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\HBLite
[2010/12/11 23:40:24 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\Opera
[2012/03/30 08:43:12 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\SoftGrid Client
[2010/12/30 21:03:06 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\Temp
[2011/02/16 23:49:00 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\Template
[2011/04/23 16:12:56 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\TP
[2011/02/01 14:04:00 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\Windows Live Writer
[2010/11/20 17:51:56 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\_MDLogs
[2012/01/14 10:05:18 | 000,032,620 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >
  • 0

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#2
Gammo

Gammo

    Trusted Helper

  • Malware Removal
  • 2,299 posts
Hello and welcome to Geekstogo!

We apologize for the delay in responding to your request for help.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Check the box that says Scan All Users.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.
  • 0

#3
Bobby50p

Bobby50p

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Hi Gammo
See following fresh OTL report as requested.
No other action taken.
The system has not sent any more spam e-mails.
Bobby

OTL logfile created on: 4/7/2012 9:58:26 PM - Run 2
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\A\Documents
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.93 Gb Total Physical Memory | 1.44 Gb Available Physical Memory | 49.19% Memory free
5.86 Gb Paging File | 3.80 Gb Available in Paging File | 64.80% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 283.84 Gb Total Space | 225.20 Gb Free Space | 79.34% Space Free | Partition Type: NTFS
Drive D: | 13.96 Gb Total Space | 2.31 Gb Free Space | 16.54% Space Free | Partition Type: NTFS
Drive E: | 99.34 Mb Total Space | 92.67 Mb Free Space | 93.29% Space Free | Partition Type: FAT32

Computer Name: A-PC | User Name: A | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/04/02 01:00:38 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\A\Documents\OTL.exe
PRC - [2012/03/30 08:06:49 | 000,353,440 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
PRC - [2012/02/26 17:10:48 | 000,307,824 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2012/01/10 00:32:43 | 000,142,336 | ---- | M] () -- C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
PRC - [2011/10/01 09:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2011/10/01 09:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2010/11/30 05:07:24 | 000,195,360 | ---- | M] (Mp3Tube) -- C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeVideoToMp3.exe
PRC - [2010/11/30 05:07:22 | 000,260,384 | ---- | M] (Mp3Tube) -- C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeSvc.exe
PRC - [2010/10/14 18:27:38 | 000,092,216 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2010/09/13 18:18:32 | 000,308,656 | ---- | M] (Eastman Kodak Company) -- C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe
PRC - [2010/04/27 09:40:34 | 000,729,664 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\17.0.0.136\InstStub.exe
PRC - [2009/08/24 23:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe


========== Modules (No Company Name) ==========

MOD - [2012/01/10 00:32:43 | 000,142,336 | ---- | M] () -- C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
MOD - [2010/11/17 13:16:56 | 000,067,872 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/04/27 17:21:18 | 000,288,272 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2011/04/27 17:21:18 | 000,012,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2010/09/22 19:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/06/24 16:24:12 | 000,315,392 | ---- | M] (Realtek Semiconductor Corp.) [Auto | Running] -- C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe -- (RtVOsdService)
SRV:64bit: - [2010/01/18 23:04:08 | 000,020,480 | ---- | M] () [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV:64bit: - [2009/11/18 03:14:26 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2009/07/14 02:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2012/03/30 08:06:49 | 000,253,600 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2011/10/01 09:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2011/10/01 09:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2010/11/30 05:07:22 | 000,260,384 | ---- | M] (Mp3Tube) [Auto | Running] -- C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeSvc.exe -- (Mp3Tube Toolbar Updater Service)
SRV - [2010/10/14 18:27:38 | 000,092,216 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2010/10/12 18:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/09/13 18:18:32 | 000,308,656 | ---- | M] (Eastman Kodak Company) [Auto | Running] -- C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe -- (Kodak AiO Network Discovery Service)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/08/24 23:49:41 | 000,126,392 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe -- (NIS)
SRV - [2009/06/10 22:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/02/22 20:00:00 | 000,129,584 | ---- | M] (EasyBits Sofware AS) [Auto | Running] -- C:\Windows\SysWOW64\ezsvc7.dll -- (ezSharedSvc)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/10/01 09:30:22 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2011/10/01 09:30:18 | 000,268,648 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2011/10/01 09:30:18 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2011/10/01 09:30:10 | 000,764,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2011/04/27 15:25:24 | 000,084,864 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2011/03/11 07:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 07:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/15 20:16:37 | 000,318,000 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2011/02/15 20:15:20 | 000,347,680 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/11/20 14:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 12:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 10:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/09/23 01:36:48 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2010/08/25 20:36:04 | 010,611,552 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/04/13 10:44:22 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/03/05 20:57:18 | 000,144,896 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV:64bit: - [2010/01/20 02:55:34 | 001,088,544 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192se.sys -- (rtl8192se)
DRV:64bit: - [2009/09/23 02:39:00 | 000,225,280 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/08/30 01:16:41 | 000,504,880 | R--- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1100000.088\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2009/08/30 01:16:41 | 000,032,304 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1100000.088\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2009/07/14 02:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 02:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 02:47:48 | 000,023,104 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2009/07/14 02:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 22:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 22:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 22:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 21:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 21:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64) Intel®
DRV:64bit: - [2009/06/10 21:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 21:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 21:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 21:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV - [2009/09/23 02:39:00 | 000,225,280 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV - [2009/08/29 10:00:00 | 001,742,896 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20090829.019\EX64.SYS -- (NAVEX15)
DRV - [2009/08/29 10:00:00 | 000,116,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20090829.019\ENG64.SYS -- (NAVENG)
DRV - [2009/07/14 02:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/CQNOT/2
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{6DBEC305-6D74-4ED8-BB8F-77A84A670A9D}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/CQNOT/2
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{6DBEC305-6D74-4ED8-BB8F-77A84A670A9D}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/CQNOT/2
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://compaq-notebook.uk.msn.com/
IE - HKCU\..\SearchScopes,DefaultScope = {6DBEC305-6D74-4ED8-BB8F-77A84A670A9D}
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7ADFA_en
IE - HKCU\..\SearchScopes\{6DBEC305-6D74-4ED8-BB8F-77A84A670A9D}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\..\SearchScopes\{9E1F84E5-546A-4513-AC04-0E1223AC6ADD}: "URL" = http://mp3tubetoolba...42051d7b55d6a42
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn\
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4C0766D3-67A7-45a3-85A2-752F77312F32}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn\
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HBLite\bin\11.0.325.0\firefox\extensions [2010/12/12 20:35:03 | 000,000,000 | ---D | M]


========== Chrome ==========


O1 HOSTS File: ([2009/06/10 22:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Bing Bar BHO) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll (Microsoft Corporation)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Mp3Tube Toolbar) - {46897C77-E7A6-4c33-BFFB-E9C2E2718942} - C:\Program Files (x86)\Mp3Tube Toolbar\mp3tubetb.DLL (Mp3Tube Toolbar)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (@C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll (Microsoft Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Mp3Tube Toolbar) - {46897C77-E7A6-4C33-BFFB-E9C2E2718942} - C:\Program Files (x86)\Mp3Tube Toolbar\mp3tubetb.DLL (Mp3Tube Toolbar)
O4:64bit: - HKLM..\Run: [EKIJ5000StatusMonitor] C:\Windows\SysNative\spool\drivers\x64\3\EKIJ5000MUI.exe (Eastman Kodak Company)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [HP Quick Launch] C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Company)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtkOSD] C:\Program Files (x86)\Realtek\Audio\OSD\RtVOsd64.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Conime] %windir%\system32\conime.exe File not found
O4 - HKLM..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe (EasyBits Software AS)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - Startup: C:\Users\A\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk = C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideFastUserSwitching = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableLockWorkstation = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableChangePassword = 0
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} http://trial.trymicr...osoft/wrc32.ocx (WRC Class)
O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{099C8CFF-28E7-478F-BCD2-EACD1368C57D}: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O28 - HKLM ShellExecuteHooks: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWOW64\ezUPBHook.dll (EasyBits Software Corp.)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/04/02 01:00:37 | 000,593,920 | ---- | C] (OldTimer Tools) -- C:\Users\A\Documents\OTL.exe
[2012/03/29 08:05:51 | 000,000,000 | ---D | C] -- C:\Users\A\AppData\Local\{AF92C42A-B66F-4B5B-92CE-3A3E592CAF84}

========== Files - Modified Within 30 Days ==========

[2012/04/07 21:32:01 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/04/07 21:15:04 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/04/07 20:59:57 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/07 20:59:57 | 000,023,248 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/07 20:56:27 | 000,730,706 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/04/07 20:56:27 | 000,631,426 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/04/07 20:56:27 | 000,112,220 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/04/07 20:52:13 | 000,001,053 | ---- | M] () -- C:\Users\A\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk
[2012/04/07 20:52:06 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/04/07 20:51:42 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/04/07 20:51:35 | 2361,593,856 | -HS- | M] () -- C:\hiberfil.sys
[2012/04/06 10:17:50 | 000,002,304 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/04/05 18:03:52 | 000,203,859 | ---- | M] () -- C:\Users\A\Documents\Ceroc Holiday Sept 2012.pdf
[2012/04/03 23:30:02 | 000,036,211 | ---- | M] () -- C:\Users\A\Documents\Church chair Rota Apr - May 2012.pdf
[2012/04/02 20:21:27 | 000,000,316 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForA.job
[2012/04/02 01:00:38 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\A\Documents\OTL.exe
[2012/04/01 22:39:16 | 000,001,854 | ---- | M] () -- C:\Users\A\AppData\Roaming\GhostObjGAFix.xml
[2012/03/28 23:39:06 | 000,529,272 | ---- | M] () -- C:\Users\A\Documents\Insurance query re leaking pipes.pdf
[2012/03/14 23:53:30 | 000,352,672 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2012/04/05 18:03:51 | 000,203,859 | ---- | C] () -- C:\Users\A\Documents\Ceroc Holiday Sept 2012.pdf
[2012/04/03 23:30:02 | 000,036,211 | ---- | C] () -- C:\Users\A\Documents\Church chair Rota Apr - May 2012.pdf
[2012/03/30 08:06:51 | 000,000,830 | ---- | C] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/03/28 23:39:06 | 000,529,272 | ---- | C] () -- C:\Users\A\Documents\Insurance query re leaking pipes.pdf
[2011/07/03 19:45:49 | 000,001,854 | ---- | C] () -- C:\Users\A\AppData\Roaming\GhostObjGAFix.xml
[2011/03/22 23:20:11 | 000,000,017 | ---- | C] () -- C:\Windows\SysWow64\shortcut_ex.dat
[2011/02/16 23:48:57 | 000,000,258 | ---- | C] () -- C:\Users\A\AppData\Roaming\wklnhst.dat
[2011/01/26 20:04:41 | 000,739,098 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2010/11/17 21:12:22 | 000,000,056 | -H-- | C] () -- C:\Windows\SysWow64\ezsidmv.dat
[2010/04/27 09:24:34 | 000,451,072 | ---- | C] () -- C:\Windows\SysWow64\ISSRemoveSP.exe
[2010/04/27 09:20:57 | 000,000,282 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog2.ini
[2010/04/27 09:20:57 | 000,000,223 | ---- | C] () -- C:\Windows\SysWow64\RStoneLog.ini

========== LOP Check ==========

[2010/12/13 20:48:11 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
[2010/12/25 12:03:03 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\FloodLightGames
[2010/12/12 20:35:02 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\HBLite
[2010/12/11 23:40:24 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\Opera
[2012/04/06 19:27:30 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\SoftGrid Client
[2010/12/30 21:03:06 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\Temp
[2011/02/16 23:49:00 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\Template
[2011/04/23 16:12:56 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\TP
[2011/02/01 14:04:00 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\Windows Live Writer
[2010/11/20 17:51:56 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\_MDLogs
[2012/01/14 10:05:18 | 000,032,620 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >
  • 0

#4
Gammo

Gammo

    Trusted Helper

  • Malware Removal
  • 2,299 posts
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HBLite\bin\11.0.325.0\firefox\extensions [2010/12/12 20:35:03 | 000,000,000 | ---D | M]
    [2012/03/29 08:05:51 | 000,000,000 | ---D | C] -- C:\Users\A\AppData\Local\{AF92C42A-B66F-4B5B-92CE-3A3E592CAF84}
    [2010/12/12 20:35:02 | 000,000,000 | ---D | M] -- C:\Users\A\AppData\Roaming\HBLite
    
    :Services
    
    :Reg
    
    :Files
    ipconfig /flushdns /c
    C:\Program Files (x86)\HBLite
    
    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [emptyflash]
    [createrestorepoint]
    [reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done



Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
  • 0

#5
Bobby50p

Bobby50p

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Hi Gammo

Run all that successfully - no prblems. Log follows.

For the future - will what I've run stop this happening or do I need to install something else?

Thanks

Bobby

OTL Extras logfile created on: 4/2/2012 1:06:57 AM - Run 1
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\A\Documents
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.93 Gb Total Physical Memory | 0.88 Gb Available Physical Memory | 30.00% Memory free
5.86 Gb Paging File | 3.45 Gb Available in Paging File | 58.87% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 283.84 Gb Total Space | 225.67 Gb Free Space | 79.51% Space Free | Partition Type: NTFS
Drive D: | 13.96 Gb Total Space | 2.31 Gb Free Space | 16.54% Space Free | Partition Type: NTFS
Drive E: | 99.34 Mb Total Space | 92.67 Mb Free Space | 93.29% Space Free | Partition Type: FAT32

Computer Name: A-PC | User Name: A | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = Opera.HTML] -- C:\Program Files (x86)\Opera\opera.exe (Opera Software)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = Opera.HTML] -- C:\Program Files (x86)\Opera\opera.exe (Opera Software)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
http [open] -- "C:\Program Files (x86)\Opera\opera.exe" "%1" (Opera Software)
https [open] -- "C:\Program Files (x86)\Opera\opera.exe" "%1" (Opera Software)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
http [open] -- "C:\Program Files (x86)\Opera\opera.exe" "%1" (Opera Software)
https [open] -- "C:\Program Files (x86)\Opera\opera.exe" "%1" (Opera Software)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{05BFB060-4F22-4710-B0A2-2801A1B606C5}" = Microsoft Antimalware
"{0645A454-AD44-4F0D-99CF-6B762735AD1F}" = aioprnt
"{091A0130-A82F-4A6D-9C61-3BBBB3289030}" = RtVOsd
"{10F539B1-31AF-43BF-9F0C-0EB66E918922}" = HP Quick Launch
"{1AAF3A3B-7B32-4DDF-8ABB-438DAEB46EEC}" = Windows Live Family Safety
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{26A24AE4-039D-4CA4-87B4-2F86416017FF}" = Java™ 6 Update 17 (64-bit)
"{42738DB0-FC3E-4672-A99B-9372F5696E30}" = Microsoft Security Client
"{439760BC-7737-4386-9B1D-A90A3E8A22EA}" = Apple Mobile Device Support
"{46A5FBE9-ADB3-4493-A1CC-B4CFFD24D26A}" = Windows Live Family Safety
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{B613A9BB-2B34-4824-A4BE-2427653D59D6}" = iTunes
"{CA0D2F09-F811-48D4-843E-C87696C6A9D9}" = Bonjour
"{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Security Client" = Microsoft Security Essentials
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{08234a0d-cf39-4dca-99f0-0c5cb496da81}" = Bing Bar
"{08DB3902-2CE0-474D-BCE3-0177766CE9F1}" = HP Support Assistant
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{10934A28-0CC6-4B98-A14F-76B3546003AF}" = ksDIP
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{17B4760F-334B-475D-829F-1A3E94A6A4E6}" = HP Setup
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{223E2363-6643-49CB-A062-59A9858EE8EE}" = HP Software Framework
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216031FF}" = Java™ 6 Update 31
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}" = CyberLink PowerDVD 8
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3877C901-7B90-4727-A639-B6ED2DD59D43}" = ESU for Microsoft Windows 7
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}" = HP Advisor
"{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager
"{48B41C3A-9A92-4B81-B653-C97FEB85C910}" = C4USelfUpdater
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{54CC7901-804D-4155-B353-21F0CC9112AB}" = HP Wireless Assistant
"{56BA241F-580C-43D2-8403-947241AAE633}" = center
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{65C0025A-2CDE-43C5-82D0-C7A56EF0DB39}" = Bing Bar Platform
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6AFDE3BE-BC01-45A4-9D06-BBF5AD207313}" = LightScribe System Software
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp" = WildTangent Games App (HP Games)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{80E158EA-7181-40FE-A701-301CE6BE64AB}" = CyberLink MediaShow
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{87CC8013-56D1-43E1-A0A5-AD406B4EBA95}" = Opera 10.63
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver For Windows 7
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{90140011-0061-0409-0000-0000000FF1CE}" = Microsoft Office Home and Student 2010 - English
"{90140011-0062-0409-0000-0000000FF1CE}" = Microsoft Office Home and Business 2010 - English
"{901F0D4C-009D-1112-8DE4-03599E7B0C5C}" = REALTEK Wireless LAN Software
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{9A4317FB-5775-4FB3-BDC9-995595106F1F}" = HP User Guides 0178
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-FFFF-7B44-A91000000001}" = Adobe Reader 9.5.0 MUI
"{B3575D00-27EF-49C2-B9E0-14B3D954E992}" = Apple Application Support
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Norton Online Backup
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CC085605-79A6-3D50-6AE8-42D213ECBAFC}" = BBC iPlayer Desktop
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}" = Microsoft Search Enhancement Pack
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D46D081B-F60E-467E-A7C4-117B70D76731}" = HP Update
"{D8DFA46A-39F7-4368-810D-18AFCFDDAEAF}" = Adobe Shockwave Player
"{DA5BDB2A-12F0-4343-8351-21AAEB293990}" = PreReq
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DE626616-D7C4-4F00-7E0B-EAF26FA65749}" = muvee Reveal
"{DE6B7599-D3EF-4436-8836-BAA0B0D7768D}" = aiofw
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E0F274B7-592B-4669-8FB8-8D9825A09858}" = KODAK AiO Home Centre
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel® Control Center
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
"{FE24086F-3B0C-4C47-A874-97A7B8E2FBBE}" = aioscnnr
"Adobe AIR" = Adobe AIR
"BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1" = BBC iPlayer Desktop
"EasyBits Magic Desktop" = Magic Desktop
"Google Chrome" = Google Chrome
"Homepage Protection Service" = Homepage Protection Service
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite
"InstallShield_{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}" = CyberLink PowerDVD 8
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"InstallShield_{80E158EA-7181-40FE-A701-301CE6BE64AB}" = CyberLink MediaShow
"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"Mp3Tube Toolbar" = Mp3Tube Toolbar
"NIS" = Norton Internet Security
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"ShoppingReport2" = ShopperReports
"WildTangent hp Master Uninstall" = HP Games
"WinLiveSuite" = Windows Live Essentials
"WT082122" = Blackhawk Striker 2
"WT082124" = Blasterball 3
"WT082133" = Dora's Carnival Adventure
"WT082141" = FATE
"WT082168" = Penguins!
"WT082170" = Plants vs. Zombies
"WT082171" = Poker Superstars III
"WT082172" = Polar Bowler
"WT082173" = Polar Golfer
"WT082188" = Virtual Families
"WT082192" = Bejeweled 2 Deluxe
"WT082200" = Chuzzle Deluxe
"WT082241" = Virtual Villagers - The Secret City
"WT082439" = Bus Driver
"WT082442" = Faerie Solitaire
"WT082443" = Jewel Quest 3
"WT082463" = Zuma's Revenge
"WT083484" = Escape Rosecliff Island
"WT083492" = Agatha Christie - Death on the Nile
"YTdetect" = Yahoo! Detect

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"blinkx beat" = blinkx beat

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 2/15/2012 7:33:34 PM | Computer Name = A-PC | Source = Bonjour Service | ID = 100
Description = mDNSCoreMachineSleep: mDNS_Unlock: Locking failure! mDNS_busy (1)
!= mDNS_reentrancy (0)

Error - 2/18/2012 1:19:57 PM | Computer Name = A-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 9.0.8112.16421 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: 13fc Start
Time: 01ccee5e2b535adf Termination Time: 31 Application Path: C:\Program Files (x86)\Internet
Explorer\iexplore.exe Report Id:

Error - 2/25/2012 7:45:35 AM | Computer Name = A-PC | Source = SideBySide | ID = 16842824
Description = Activation context generation failed for "c:\program files\microsoft
security client\MSESysprep.dll".Error in manifest or policy file "c:\program files\microsoft
security client\MSESysprep.dll" on line 10. The element imaging appears as a child
of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by
this version of Windows.

Error - 2/25/2012 8:23:59 AM | Computer Name = A-PC | Source = SideBySide | ID = 16842824
Description = Activation context generation failed for "c:\program files\microsoft
security client\MSESysprep.dll".Error in manifest or policy file "c:\program files\microsoft
security client\MSESysprep.dll" on line 10. The element imaging appears as a child
of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by
this version of Windows.

Error - 2/26/2012 12:41:24 PM | Computer Name = A-PC | Source = SideBySide | ID = 16842824
Description = Activation context generation failed for "c:\program files\microsoft
security client\MSESysprep.dll".Error in manifest or policy file "c:\program files\microsoft
security client\MSESysprep.dll" on line 10. The element imaging appears as a child
of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by
this version of Windows.

Error - 2/29/2012 5:15:27 PM | Computer Name = A-PC | Source = SideBySide | ID = 16842824
Description = Activation context generation failed for "c:\program files\microsoft
security client\MSESysprep.dll".Error in manifest or policy file "c:\program files\microsoft
security client\MSESysprep.dll" on line 10. The element imaging appears as a child
of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by
this version of Windows.

Error - 3/3/2012 1:38:52 PM | Computer Name = A-PC | Source = SideBySide | ID = 16842824
Description = Activation context generation failed for "c:\program files\microsoft
security client\MSESysprep.dll".Error in manifest or policy file "c:\program files\microsoft
security client\MSESysprep.dll" on line 10. The element imaging appears as a child
of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by
this version of Windows.

Error - 3/3/2012 1:51:12 PM | Computer Name = A-PC | Source = Bonjour Service | ID = 100
Description = mDNS_Execute: SendResponses didn't send all its responses; will try
again in one second

Error - 3/3/2012 1:51:12 PM | Computer Name = A-PC | Source = Bonjour Service | ID = 100
Description = mDNS_Execute: SendResponses didn't send all its responses; will try
again in one second

Error - 3/9/2012 10:31:49 PM | Computer Name = A-PC | Source = Bonjour Service | ID = 100
Description = mDNS_Execute: SendResponses didn't send all its responses; will try
again in one second

[ Hewlett-Packard Events ]
Error - 1/31/2011 8:42:23 AM | Computer Name = A-PC | Source = Hewlett-Packard | ID = 0
Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\011131124214.xml
File not created by asset agent

Error - 7/3/2011 2:45:36 PM | Computer Name = A-PC | Source = Hewlett-Packard | ID = 0
Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\071103074529.xml
File not created by asset agent

Error - 10/10/2011 6:48:08 PM | Computer Name = A-PC | Source = Hewlett-Packard | ID = 0
Description = AAProcessExited() C:\ProgramData\Hewlett-Packard\HP Support Framework\Telemetry\101110114759.xml
File not created by asset agent

Error - 10/23/2011 11:48:27 AM | Computer Name = A-PC | Source = Hewlett-Packard | ID = 0
Description = en-GB Object reference not set to an instance of an object. Configurator

at Configurator.ConfiguratorClass.loadXML() at Configurator.ConfiguratorClass..ctor(Boolean
loadxml) at HPSFConfigReader.ConfigHelper..ctor() at HPAssistant.csSettings.loadApplicationResources(Boolean
isOnAppLoad)

Error - 12/15/2011 6:57:41 PM | Computer Name = A-PC | Source = Hewlett-Packard | ID = 0
Description =

[ System Events ]
Error - 3/25/2012 5:26:35 PM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 3/26/2012 6:44:09 PM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 3/27/2012 7:44:09 AM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 3/28/2012 2:38:08 PM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 3/29/2012 3:01:46 AM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 3/29/2012 7:39:55 AM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 3/29/2012 6:24:37 PM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 3/30/2012 1:24:02 PM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 3/31/2012 8:59:45 AM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 4/1/2012 5:26:55 PM | Computer Name = A-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842


< End of report >
  • 0

#6
Gammo

Gammo

    Trusted Helper

  • Malware Removal
  • 2,299 posts
Please change the password of your email address if you haven't already done so.

Your logs appear to be clean now. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. ^_^

  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep a backup of your important files
Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Make proper use of your anti-virus and firewall
You should keep your anti-virus and firewall guard enabled at all times, don't shut them off unless there's a specific reason to do so.

Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure nothing has slipped through your protection. Once every two weeks works well for many people. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Keep in mind that anti-virus programs are far from perfect. They don't protect you against every piece of malware that's out there, so don't trust them blindly. If an anti-virus reports a file as 'clean' then it's doesn't necessarily has to mean it is.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Keep all your software updated
It is important to keep up on system updates from Microsoft by regularly checking their website at: http://windowsupdate.microsoft.com/, as these patch critical security vulnerabilities and help to keep you safe.

It's also important to keep programs up to date so that malware doesn't exploit any old security flaws. FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Java and Adobe Reader are two of the main security vulnerabilities. You can find the latest version of Java here, you will want the Java SE Runtime Environment (JRE) one. You can find the latest version of Adobe Reader here.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Use a safer web browser
Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a couple good free alternatives: Firefox and Opera. Both are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial here which will help you to make IE much safer.

If you decide to use the Firefox browser, the McAfee SiteAdvisor add-on will nicely help to enhance your security. This add-on tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Some other security programs

It is wise these days to have a few security programs installed and running on your machine except from just an anti-virus and a firewall. I will list some of them.
  • A good anti-spyware program installed on your pc is very important to help remove any spyware that may have gotten on your computer. I highly recommend Malwarebytes' Anti-Malware.
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites in the future.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Be careful
Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to exercise common sense. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully to make sure that you know what you're getting.

Using peer-to-peer programs (eg: LimeWire, BitTorrent, uTorrent, Kazaa) or downloading cracks and keygens is something else to avoid. These are the most common way to get infected. Malware writers use these programs to spread infections as it is the easiest way for them. The majority of infections we see in the Malware Removal forum are due to people using p2p programs to download cracks/keygens/warez. These are not only illegal, but will always contain some form of malware. You have no way of verifying that the things you download are legitimate or that they don't contain malware. Even with an up to date anti-virus and firewall, some of these things will still infect you. It is highly recommend that you uninstall all peer-to-peer programs. It just isn't worth it.

Other common ways of getting infected are dis-reputable sites forcing you to download and install a codec. Or viruses using Instant Messaging programs (Windows Live Messenger, MSN Messenger, AIM) to send a file claiming it to be "photos" from a friend, only for it to turn out to be a virus.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Slow computer?
If your computer begins to slow down in the future for no particular reason, your first step should not be to come to the malware forum. As your computer ages and is used, it's parts wear, files and programs accumulate, and its performance can decrease. To restore your computer's performance to its best possible level, follow the steps in this page written by malware expert Miekiemoes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I'll leave this thread open for a couple days in case you come across any lingering problems that need fixing, then I'll close it up. If you need it reopened for any reason just shoot me a PM. It's been a pleasure working with you, now best of luck!

Cheers,
Gammo :cool:
  • 0

#7
Bobby50p

Bobby50p

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Hi Gammo

Thanks very much for your help and advice that I'm trying to follow and get protection in place so I don't get infected again.

All the best

Bobby
  • 0






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