[AliceGibbon]

So glad I found this forum.just got hit by this virus called WOW64 which has embedded itself in c:\windows\sysWOW64\cmd.exe and c:\users folders.ran Avast antivirus,which can't see it,but having searched online,I know this evil little thing is a virus.i have a windows 7 operating system.the first effect is that it has disabled both my Internet browsers,google chrome and opera.they simply won!t run.so I am typing this on my iPhone.i have downloaded OTL as suggested on this forum and will follow with the log it produces. PLEASE help I don't want to screw up my laptop by fiddling with windows system folders. Thankyou

ok here's the OTL log


OTL logfile created on: 02/04/2012 01:22:48 - Run 1
OTL by OldTimer - Version 3.2.39.2 Folder = F:\
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

6.00 Gb Total Physical Memory | 4.47 Gb Available Physical Memory | 74.62% Memory free
11.99 Gb Paging File | 10.34 Gb Available in Paging File | 86.27% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 455.61 Gb Total Space | 395.94 Gb Free Space | 86.90% Space Free | Partition Type: NTFS
Drive D: | 6.96 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF
Drive F: | 3.75 Gb Total Space | 3.73 Gb Free Space | 99.29% Space Free | Partition Type: FAT32

Computer Name: ALICE-VAIO | User Name: Alice | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/04/02 01:20:10 | 000,593,920 | ---- | M] (OldTimer Tools) -- F:\OTL.exe
PRC - [2012/04/02 00:30:34 | 000,098,228 | --S- | M] () -- C:\Users\Alice\AppData\Local\opgygrvk\wvxlqrfb.exe
PRC - [2012/03/06 22:16:37 | 000,741,240 | ---- | M] (BitTorrent, Inc.) -- C:\Program Files (x86)\uTorrent\uTorrent.exe
PRC - [2011/11/28 19:01:24 | 003,744,552 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2011/11/28 19:01:23 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2011/10/01 08:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2011/10/01 08:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2010/03/02 16:22:44 | 000,217,456 | ---- | M] (Sony Corporation) -- C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
PRC - [2010/03/02 16:22:44 | 000,120,176 | ---- | M] (Sony Corporation) -- C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
PRC - [2010/02/19 19:19:26 | 000,386,416 | ---- | M] (Sony Corporation) -- C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
PRC - [2010/02/19 19:19:24 | 000,529,776 | ---- | M] (Sony Corporation) -- C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
PRC - [2010/02/02 06:59:30 | 000,023,408 | ---- | M] (Sony Corporation) -- C:\Program Files\Sony\VAIO Care\VCSpt.exe
PRC - [2010/01/21 20:31:32 | 000,597,792 | ---- | M] (Sony Corporation) -- C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
PRC - [2009/10/24 03:18:54 | 000,360,224 | ---- | M] (Sony Corporation) -- c:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
PRC - [2008/10/09 15:33:34 | 002,086,912 | ---- | M] (Vodafone) -- C:\Program Files (x86)\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
PRC - [2008/10/09 15:32:56 | 000,014,336 | ---- | M] (Vodafone) -- C:\Program Files (x86)\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
PRC - [2008/09/18 10:59:10 | 000,104,960 | ---- | M] (ArcSoft, Inc.) -- C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
PRC - [2007/07/24 11:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) -- C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
PRC - [2007/01/04 19:48:50 | 000,112,152 | ---- | M] (InterVideo) -- C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe


========== Modules (No Company Name) ==========

MOD - [2012/04/02 00:30:34 | 000,098,228 | --S- | M] () -- C:\Users\Alice\AppData\Local\opgygrvk\wvxlqrfb.exe
MOD - [2012/03/28 21:12:23 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\cb5bd98ffa4c82327b0e4db02bb58d2d\System.Management.ni.dll
MOD - [2012/03/28 19:07:00 | 000,212,992 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\075d9c27aa02085fef8983b5f5f85834\System.ServiceProcess.ni.dll
MOD - [2012/03/28 19:06:37 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\a1c4a635721f85bef0ea4194b888b871\System.Runtime.Remoting.ni.dll
MOD - [2012/03/28 19:06:35 | 000,627,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Transactions\9e8dfbd1334d30a08ce1f2df29ca9aff\System.Transactions.ni.dll
MOD - [2012/03/28 19:06:34 | 006,611,456 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\eedf95f16a7e81ca43dd8accf11498a3\System.Data.ni.dll
MOD - [2012/03/28 19:05:57 | 012,433,408 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\6c51e152e7404188914c9fa4d8503ff9\System.Windows.Forms.ni.dll
MOD - [2012/03/28 19:05:47 | 001,587,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\ab87129c2b603f218e4aa5300c9b1bdd\System.Drawing.ni.dll
MOD - [2012/03/28 19:05:24 | 000,680,448 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Security\dc4a4350f8c0c0919b5fb78f0c44291b\System.Security.ni.dll
MOD - [2012/03/28 19:05:20 | 005,453,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\9866d1f6178e1cde25642f1ac293ff8d\System.Xml.ni.dll
MOD - [2012/03/28 19:05:14 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\e620323cacb5b6bfd93fd28d263440e4\System.Configuration.ni.dll
MOD - [2012/03/28 19:05:12 | 007,967,232 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\faf4e8730ecbd07570111bb7c3b20565\System.ni.dll
MOD - [2012/03/28 19:05:04 | 011,490,304 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\a1a82db68b3badc7c27ea1f6579d22c5\mscorlib.ni.dll
MOD - [2010/11/05 02:58:05 | 002,927,616 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
MOD - [2009/07/14 02:15:45 | 000,364,544 | ---- | M] () -- C:\Windows\SysWOW64\msjetoledb40.dll
MOD - [2009/06/10 22:23:19 | 000,261,632 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/11/28 19:01:23 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2011/09/08 17:48:36 | 006,583,160 | ---- | M] (Wacom Technology, Corp.) [Auto | Running] -- C:\Program Files\Tablet\Pen\Pen_Tablet.exe -- (TabletServicePen)
SRV:64bit: - [2011/09/08 17:48:36 | 000,528,760 | ---- | M] (Wacom Technology, Corp.) [Auto | Running] -- C:\Program Files\Tablet\Pen\Pen_TouchService.exe -- (TouchServicePen)
SRV:64bit: - [2010/04/07 04:04:19 | 000,202,752 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/03/25 14:10:10 | 000,574,320 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Sony\VAIO Power Management\SPMService.exe -- (VAIO Power Management)
SRV:64bit: - [2010/03/08 11:04:04 | 000,822,784 | ---- | M] (Sony Corporation) [Auto | Running] -- C:\Program Files\Sony\VAIO Smart Network\VSNService.exe -- (VSNService)
SRV:64bit: - [2010/02/19 19:19:28 | 000,115,568 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe -- (VcmXmlIfHelper)
SRV:64bit: - [2010/02/19 19:19:26 | 000,386,416 | ---- | M] (Sony Corporation) [Auto | Running] -- C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe -- (VcmINSMgr)
SRV:64bit: - [2010/02/19 19:19:24 | 000,529,776 | ---- | M] (Sony Corporation) [Auto | Running] -- C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe -- (VcmIAlzMgr)
SRV:64bit: - [2010/02/08 10:46:46 | 000,302,448 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService.exe -- (SpfService)
SRV:64bit: - [2010/01/22 13:03:00 | 001,203,568 | ---- | M] (Sony Corporation) [On_Demand | Running] -- C:\Program Files\Sony\VAIO Update 5\VUAgent.exe -- (VUAgent)
SRV:64bit: - [2009/12/22 17:39:54 | 000,168,448 | ---- | M] (Sony of America Corporation) [On_Demand | Stopped] -- C:\Program Files\Sony\VAIO Care\collsvc.exe -- (SampleCollector) Intel®
SRV:64bit: - [2009/09/04 13:35:12 | 000,873,248 | ---- | M] (Broadcom Corporation.) [Auto | Running] -- C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe -- (btwdins)
SRV:64bit: - [2009/07/14 02:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2011/10/01 08:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2011/10/01 08:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2010/04/08 14:27:18 | 000,069,632 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe -- (VAIO Entertainment TV Device Arbitration Service)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/18 11:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe -- (ACDaemon)
SRV - [2010/03/18 08:56:06 | 000,852,336 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe -- (VCFw)
SRV - [2010/03/02 16:22:44 | 000,217,456 | ---- | M] (Sony Corporation) [Auto | Running] -- C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe -- (VAIO Event Service)
SRV - [2010/02/24 14:59:08 | 000,422,768 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe -- (SOHDms)
SRV - [2010/02/24 14:59:08 | 000,108,400 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe -- (SOHCImp)
SRV - [2010/02/24 14:59:08 | 000,067,952 | ---- | M] (Sony Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe -- (SOHDs)
SRV - [2010/02/19 13:37:14 | 000,517,096 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe -- (SwitchBoard)
SRV - [2009/11/25 04:49:14 | 000,362,992 | ---- | M] (Sonic Solutions) [Auto | Stopped] -- C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUpnpService10.exe -- (Roxio Upnp Server 10)
SRV - [2009/11/25 04:49:04 | 000,313,840 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe -- (Roxio UPnP Renderer 10)
SRV - [2009/10/24 03:18:54 | 000,360,224 | ---- | M] (Sony Corporation) [Auto | Running] -- c:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe -- (PMBDeviceInfoProvider)
SRV - [2009/06/10 22:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/10/09 15:32:56 | 000,014,336 | ---- | M] (Vodafone) [Auto | Running] -- C:\Program Files (x86)\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe -- (VMCService)
SRV - [2008/09/23 08:20:16 | 000,575,488 | ---- | M] (Nokia.) [On_Demand | Stopped] -- C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe -- (ServiceLayer)
SRV - [2008/09/18 10:59:10 | 000,104,960 | ---- | M] (ArcSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe -- (uCamMonitor)
SRV - [2007/07/24 11:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe -- (PSI_SVC_2)
SRV - [2007/01/04 19:48:50 | 000,112,152 | ---- | M] (InterVideo) [Auto | Running] -- C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe -- (IviRegMgr)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/11/28 18:54:06 | 000,591,192 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2011/11/28 18:53:58 | 000,304,472 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2011/11/28 18:52:22 | 000,042,328 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr.sys -- (aswRdr)
DRV:64bit: - [2011/11/28 18:52:20 | 000,058,712 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2011/11/28 18:52:11 | 000,066,904 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2011/11/28 18:51:53 | 000,024,408 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV:64bit: - [2011/10/01 08:30:22 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2011/10/01 08:30:18 | 000,268,648 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2011/10/01 08:30:18 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2011/10/01 08:30:10 | 000,764,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2011/09/08 17:49:26 | 000,012,848 | ---- | M] (Wacom Technology) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\wacommousefilter.sys -- (wacommousefilter)
DRV:64bit: - [2011/09/08 17:49:24 | 000,016,168 | ---- | M] (Wacom Technology) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\wacomvhid.sys -- (wacomvhid)
DRV:64bit: - [2011/05/10 08:06:08 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/11/20 14:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 12:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 11:43:57 | 000,032,768 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbser.sys -- (usbser)
DRV:64bit: - [2010/05/17 04:29:44 | 000,301,688 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
DRV:64bit: - [2010/04/07 05:08:44 | 000,346,144 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/04/07 04:04:49 | 000,016,440 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AtiPcie.sys -- (AtiPcie) AMD PCI Express (3GIO)
DRV:64bit: - [2010/04/07 04:04:22 | 006,402,560 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2010/04/07 04:04:22 | 006,402,560 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atipmdag.sys -- (amdkmdag)
DRV:64bit: - [2010/04/07 04:04:22 | 000,188,928 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2010/03/22 12:21:21 | 000,242,720 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/03/09 09:59:23 | 000,012,032 | ---- | M] (Sony Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SFEP.sys -- (SFEP)
DRV:64bit: - [2010/03/09 09:09:06 | 000,070,200 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2010/03/09 09:09:06 | 000,028,728 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/03/09 08:56:08 | 000,231,328 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtHDMIVX.sys -- (RTHDMIAzAudService)
DRV:64bit: - [2010/03/09 07:09:24 | 000,132,648 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btwavdt.sys -- (btwavdt)
DRV:64bit: - [2010/03/09 07:09:24 | 000,098,344 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btwaudio.sys -- (btwaudio)
DRV:64bit: - [2010/03/09 07:09:24 | 000,052,264 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btusbflt.sys -- (btusbflt)
DRV:64bit: - [2010/03/09 07:09:24 | 000,021,160 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btwrchid.sys -- (btwrchid)
DRV:64bit: - [2010/03/09 07:09:11 | 000,035,104 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btwl2cap.sys -- (btwl2cap)
DRV:64bit: - [2010/03/09 04:23:06 | 001,550,848 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2010/02/26 13:33:40 | 000,009,216 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbser_lowerfltx64j.sys -- (UsbserFilt)
DRV:64bit: - [2010/02/26 13:33:24 | 000,009,216 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbser_lowerfltx64.sys -- (upperdev)
DRV:64bit: - [2010/02/26 13:33:22 | 000,025,088 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ccdcmbox64.sys -- (nmwcdcx64)
DRV:64bit: - [2010/02/26 13:33:22 | 000,019,456 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ccdcmbx64.sys -- (nmwcdx64)
DRV:64bit: - [2009/12/22 02:26:36 | 000,038,456 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2009/08/05 23:24:16 | 000,061,280 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2009/07/14 02:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 02:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 02:47:48 | 000,023,104 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2009/07/14 02:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/09 11:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/10 21:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 21:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 21:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 21:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/26 14:32:04 | 000,019,968 | ---- | M] (ArcSoft, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\ArcSoftKsUFilter.sys -- (ArcSoftKsUFilter)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2008/08/28 12:44:42 | 000,025,600 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\pccsmcfdx64.sys -- (pccsmcfd)
DRV:64bit: - [2008/07/04 14:33:32 | 000,115,072 | ---- | M] (Huawei Technologies Co., Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ewusbmdm.sys -- (hwdatacard)
DRV:64bit: - [2008/05/06 17:06:00 | 000,014,464 | ---- | M] (Western Digital Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\wdcsam64.sys -- (WDC_SAM)
DRV:64bit: - [2007/05/14 17:06:18 | 000,027,520 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2007/04/17 11:51:50 | 000,014,112 | ---- | M] (InterVideo) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\regi.sys -- (regi)
DRV - [2009/07/14 02:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\URLSearchHook: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co...=SVED&bmod=EU01
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...=SVED&bmod=EU01
IE - HKCU\..\URLSearchHook: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{60C1BC9B-D8CA-4188-8F16-79797394298F}: "URL" = http://uk.shopping.c...nkin_id=8056359
IE - HKCU\..\SearchScopes\{7BADAD43-1FDF-4922-BA5E-30E123EDA4D3}: "URL" = http://rover.ebay.co...e={searchTerms}
IE - HKCU\..\SearchScopes\{91382399-ADB8-4005-A68A-433A4F4EB57A}: "URL" = http://services.zini...}&rf=sonyslices
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@wacom.com/wacom-plugin,version=1.1.0.10: C:\Program Files (x86)\TabletPlugins\npwacom.dll (Wacom, Inc.)
FF - HKLM\Software\MozillaPlugins\@wacom.com/wtPlugin,version=2.0.0.1: C:\Program Files (x86)\TabletPlugins\npWacomTabletPlugin.dll (Wacom)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\wacom.com/WacomTabletPlugin: C:\Program Files (x86)\TabletPlugins\npWacomTabletPlugin.dll (Wacom)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\AVAST Software\Avast\WebRep\FF [2011/12/17 02:41:42 | 000,000,000 | ---D | M]

[2012/01/05 17:47:28 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Alice\AppData\Roaming\Mozilla\Extensions

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\18.0.1025.142\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\18.0.1025.142\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\18.0.1025.142\gcswf32.dll
CHR - plugin: Shockwave Flash (Disabled) = C:\Users\Alice\AppData\Local\Google\Chrome\User Data\PepperFlash\11.1.31.203\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: Skype Toolbars (Enabled) = C:\Users\Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.6.0.8442_0\npSkypeChromePlugin.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.290.11 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U29 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: WacomTabletPlugin (Enabled) = C:\Program Files (x86)\TabletPlugins\npWacomTabletPlugin.dll
CHR - plugin: Wacom Dynamic Link Library (Enabled) = C:\Program Files (x86)\TabletPlugins\npwacom.dll
CHR - plugin: Windows Live\u00AE Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - Extension: YouTube = C:\Users\Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: avast! WebRep = C:\Users\Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda\6.0.1374_0\
CHR - Extension: Skype Click to Call = C:\Users\Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.6.0.8442_0\
CHR - Extension: Gmail = C:\Users\Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2012/03/27 13:44:44 | 000,001,794 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 activate.adobe.com
O1 - Hosts: 127.0.0.1 practivate.adobe.com
O1 - Hosts: 127.0.0.1 ereg.adobe.com
O1 - Hosts: 127.0.0.1 activate.wip3.adobe.com
O1 - Hosts: 127.0.0.1 wip3.adobe.com
O1 - Hosts: 127.0.0.1 3dns-3.adobe.com
O1 - Hosts: 127.0.0.1 3dns-2.adobe.com
O1 - Hosts: 127.0.0.1 adobe-dns.adobe.com
O1 - Hosts: 127.0.0.1 adobe-dns-2.adobe.com
O1 - Hosts: 127.0.0.1 adobe-dns-3.adobe.com
O1 - Hosts: 127.0.0.1 ereg.wip3.adobe.com
O1 - Hosts: 127.0.0.1 activate-sea.adobe.com
O1 - Hosts: 127.0.0.1 wwis-dubc1-vip60.adobe.com
O1 - Hosts: 127.0.0.1 activate-sjc0.adobe.com
O1 - Hosts: 127.0.0.1 adobe.activate.com
O1 - Hosts: 127.0.0.1 adobeereg.com
O1 - Hosts: 127.0.0.1 www.adobeereg.com
O1 - Hosts: 127.0.0.1 wwis-dubc1-vip60.adobe.com
O1 - Hosts: 127.0.0.1 125.252.224.90
O1 - Hosts: 127.0.0.1 125.252.224.91
O1 - Hosts: 127.0.0.1 hl2rcv.adobe.com
O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (Windows Live Family Safety Browser Helper Class) - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll (Microsoft Corporation)
O2 - BHO: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (uTorrentBar Toolbar) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (Conduit Engine) - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (uTorrentBar Toolbar) - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (uTorrentBar Toolbar) - {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll (Conduit Ltd.)
O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin File not found
O4 - HKLM..\Run: [AdobeCS5ServiceManager] C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [MobileConnect] C:\Program Files (x86)\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe (Vodafone)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKLM..\Run: [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe (Sony Corporation)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)
O4 - HKCU..\Run: [AdobeBridge] File not found
O4 - HKCU..\Run: [uTorrent] C:\Program Files (x86)\uTorrent\uTorrent.exe (BitTorrent, Inc.)
O4 - HKCU..\Run: [WvxLqrfb] C:\Users\Alice\AppData\Local\opgygrvk\wvxlqrfb.exe ()
O4 - Startup: C:\Users\Alice\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\wvxlqrfb.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O8:64bit: - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html File not found
O8:64bit: - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O8:64bit: - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html File not found
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9:64bit: - Extra Button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9:64bit: - Extra 'Tools' menuitem : @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra 'Tools' menuitem : Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra Button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - c:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll (Evernote Corporation)
O9 - Extra 'Tools' menuitem : Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - c:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll (Evernote Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000008 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{30625CBE-05E0-49E4-8016-F1FA70204A25}: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{061b98ab-bd61-11e0-bc2d-5442492e8895}\Shell - "" = AutoRun
O33 - MountPoints2\{061b98ab-bd61-11e0-bc2d-5442492e8895}\Shell\AutoRun\command - "" = E:\setup_vmc_lite.exe /checkApplicationPresence
O33 - MountPoints2\{061b98b5-bd61-11e0-bc2d-5442492e8895}\Shell - "" = AutoRun
O33 - MountPoints2\{061b98b5-bd61-11e0-bc2d-5442492e8895}\Shell\AutoRun\command - "" = G:\setup_vmc_lite.exe /checkApplicationPresence
O33 - MountPoints2\{376d94bc-3480-11e1-891d-5442492e8895}\Shell - "" = AutoRun
O33 - MountPoints2\{376d94bc-3480-11e1-891d-5442492e8895}\Shell\AutoRun\command - "" = "F:\WD SmartWare.exe" autoplay=true
O33 - MountPoints2\{42425614-c337-11e0-a90c-5442492e8895}\Shell - "" = AutoRun
O33 - MountPoints2\{42425614-c337-11e0-a90c-5442492e8895}\Shell\AutoRun\command - "" = E:\setup_vmc_lite.exe /checkApplicationPresence
O33 - MountPoints2\{d20799a4-be08-11e0-898a-5442492e8895}\Shell - "" = AutoRun
O33 - MountPoints2\{d20799a4-be08-11e0-898a-5442492e8895}\Shell\AutoRun\command - "" = F:\NokiaPCIA_Autorun.exe
O33 - MountPoints2\{d67fe4f3-be03-11e0-ab40-5442492e8895}\Shell - "" = AutoRun
O33 - MountPoints2\{d67fe4f3-be03-11e0-ab40-5442492e8895}\Shell\AutoRun\command - "" = E:\setup_vmc_lite.exe /checkApplicationPresence
O33 - MountPoints2\{d67fe4f8-be03-11e0-ab40-5442492e8895}\Shell - "" = AutoRun
O33 - MountPoints2\{d67fe4f8-be03-11e0-ab40-5442492e8895}\Shell\AutoRun\command - "" = E:\setup_vmc_lite.exe /checkApplicationPresence
O33 - MountPoints2\{dc570e34-443d-11e1-8e47-5442492e8895}\Shell - "" = AutoRun
O33 - MountPoints2\{dc570e34-443d-11e1-8e47-5442492e8895}\Shell\AutoRun\command - "" = E:\Windows\CHECK\DriveNavigator.exe
O33 - MountPoints2\E\Shell - "" = AutoRun
O33 - MountPoints2\E\Shell\AutoRun\command - "" = "E:\WD SmartWare.exe" autoplay=true
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/04/02 00:30:41 | 000,000,000 | ---D | C] -- C:\Users\Alice\AppData\Local\opgygrvk
[2012/03/31 12:43:59 | 000,000,000 | ---D | C] -- C:\Users\Alice\Desktop\Cairo
[2012/03/28 22:42:12 | 000,000,000 | ---D | C] -- C:\Users\Alice\Desktop\tunisian
[2012/03/28 18:31:15 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2012/03/27 14:25:31 | 000,000,000 | ---D | C] -- C:\ProgramData\ALM
[2012/03/27 14:22:44 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5
[2012/03/26 16:31:56 | 000,000,000 | ---D | C] -- C:\Users\Alice\AppData\Roaming\WTablet
[2012/03/26 16:31:54 | 001,326,456 | ---- | C] (Wacom Technology, Corp.) -- C:\Windows\SysNative\Pen_Touch_Tablet.dll
[2012/03/26 16:31:54 | 001,107,832 | ---- | C] (Wacom Technology, Corp.) -- C:\Windows\SysWow64\Pen_Touch_Tablet.dll
[2012/03/26 16:31:47 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\TabletPlugins
[2012/03/26 16:31:46 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Bamboo
[2012/03/26 16:31:38 | 000,012,848 | ---- | C] (Wacom Technology) -- C:\Windows\SysNative\drivers\wacommousefilter.sys
[2012/03/26 16:31:28 | 000,016,168 | ---- | C] (Wacom Technology) -- C:\Windows\SysNative\drivers\wacomvhid.sys
[2012/03/26 16:31:24 | 001,392,504 | ---- | C] (Wacom Technology, Corp.) -- C:\Windows\SysNative\WacomMT.dll
[2012/03/26 16:31:24 | 001,152,888 | ---- | C] (Wacom Technology, Corp.) -- C:\Windows\SysWow64\WacomMT.dll
[2012/03/26 16:31:23 | 001,665,400 | ---- | C] (Wacom Technology, Corp.) -- C:\Windows\SysNative\Pen_Tablet.dll
[2012/03/26 16:31:23 | 001,401,208 | ---- | C] (Wacom Technology, Corp.) -- C:\Windows\SysNative\Wintab32.dll
[2012/03/26 16:31:23 | 001,369,464 | ---- | C] (Wacom Technology, Corp.) -- C:\Windows\SysWow64\Pen_Tablet.dll
[2012/03/26 16:31:23 | 001,156,472 | ---- | C] (Wacom Technology, Corp.) -- C:\Windows\SysWow64\Wintab32.dll
[2012/03/26 16:31:20 | 000,000,000 | ---D | C] -- C:\Program Files\Tablet
[2012/03/24 14:35:56 | 000,000,000 | ---D | C] -- C:\AI
[2012/03/24 14:33:38 | 000,000,000 | ---D | C] -- C:\Users\Alice\Ai
[2012/03/24 14:30:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Adobe Download Assistant
[2012/03/20 22:36:36 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\Macromed
[2012/03/14 15:40:45 | 000,000,000 | ---D | C] -- C:\New folder
[2 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
[1 C:\Users\Alice\Desktop\*.tmp files -> C:\Users\Alice\Desktop\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/04/02 01:24:21 | 000,740,656 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/04/02 01:24:21 | 000,637,672 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/04/02 01:24:21 | 000,114,824 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/04/02 01:07:01 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/04/02 00:42:18 | 000,014,144 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/02 00:42:18 | 000,014,144 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/02 00:34:44 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/04/02 00:34:27 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/04/02 00:34:22 | 532,856,831 | -HS- | M] () -- C:\hiberfil.sys
[2012/04/02 00:30:34 | 000,098,228 | --S- | M] () -- C:\Users\Alice\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\wvxlqrfb.exe
[2012/03/31 17:11:54 | 000,001,456 | ---- | M] () -- C:\Users\Alice\AppData\Local\Adobe Save for Web 12.0 Prefs
[2012/03/28 18:56:29 | 004,864,392 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/03/28 18:31:28 | 000,748,704 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2012/03/27 13:44:44 | 000,001,794 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2012/03/26 16:29:25 | 032,368,504 | ---- | M] () -- C:\Users\Public\Documents\cons525-5a_int.exe
[2012/03/14 16:16:11 | 000,521,162 | ---- | M] () -- C:\Users\Public\Documents\BASIC1.jpg
[2012/03/14 15:46:58 | 000,341,601 | ---- | M] () -- C:\Users\Public\Documents\On-Form-web-2012small.jpg
[2 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
[1 C:\Users\Alice\Desktop\*.tmp files -> C:\Users\Alice\Desktop\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/04/02 00:30:40 | 000,098,228 | --S- | C] () -- C:\Users\Alice\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\wvxlqrfb.exe
[2012/03/26 16:29:21 | 032,368,504 | ---- | C] () -- C:\Users\Public\Documents\cons525-5a_int.exe
[2012/03/14 16:16:11 | 000,521,162 | ---- | C] () -- C:\Users\Public\Documents\BASIC1.jpg
[2012/03/14 15:47:20 | 000,341,601 | ---- | C] () -- C:\Users\Public\Documents\On-Form-web-2012small.jpg
[2012/03/14 15:41:48 | 000,736,410 | ---- | C] () -- C:\Users\Public\Documents\On Form web 2012.jpg
[2012/01/08 17:26:58 | 014,118,912 | ---- | C] () -- C:\Program Files\TweetDeck_1_2.msi
[2011/11/10 15:13:47 | 000,007,613 | ---- | C] () -- C:\Users\Alice\AppData\Local\Resmon.ResmonCfg
[2011/08/10 01:25:00 | 000,000,000 | ---- | C] () -- C:\Users\Alice\AppData\Local\{6BB2C40F-00A7-4AB5-9E92-F0F88177EE39}
[2011/06/06 16:42:59 | 000,748,704 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/06/02 21:18:58 | 000,000,132 | ---- | C] () -- C:\Users\Alice\AppData\Roaming\Adobe PNG Format CS5 Prefs
[2011/06/02 21:18:25 | 000,001,456 | ---- | C] () -- C:\Users\Alice\AppData\Local\Adobe Save for Web 12.0 Prefs
[2011/06/02 00:24:50 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2011/04/28 17:16:26 | 000,000,221 | ---- | C] () -- C:\ProgramData\MusicStation.xml
[2011/04/28 16:50:42 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2010/04/07 08:43:12 | 000,001,105 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat

========== LOP Check ==========

[2011/09/18 19:44:33 | 000,000,000 | ---D | M] -- C:\Users\Alice\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
[2011/06/01 23:32:48 | 000,000,000 | ---D | M] -- C:\Users\Alice\AppData\Roaming\Opera
[2011/08/03 20:50:10 | 000,000,000 | ---D | M] -- C:\Users\Alice\AppData\Roaming\PC Suite
[2011/09/26 23:19:33 | 000,000,000 | ---D | M] -- C:\Users\Alice\AppData\Roaming\PDAppFlex
[2012/03/22 15:39:53 | 000,000,000 | ---D | M] -- C:\Users\Alice\AppData\Roaming\SoftGrid Client
[2011/06/02 19:23:36 | 000,000,000 | ---D | M] -- C:\Users\Alice\AppData\Roaming\StageManager.BD092818F67280F4B42B04877600987F0111B594.1
[2011/06/06 16:43:52 | 000,000,000 | ---D | M] -- C:\Users\Alice\AppData\Roaming\TP
[2012/04/02 01:36:01 | 000,000,000 | ---D | M] -- C:\Users\Alice\AppData\Roaming\uTorrent
[2011/08/03 00:49:09 | 000,000,000 | ---D | M] -- C:\Users\Alice\AppData\Roaming\Vodafone
[2012/02/12 14:42:48 | 000,032,620 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >

Edited by AliceGibbon, 01 April 2012 - 06:46 PM.

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Hello and welcome to Geekstogo!

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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Check the box that says Scan All Users.
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

[Gammo]

Hello and welcome to Geekstogo!

We apologize for the delay in responding to your request for help.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Check the box that says Scan All Users.
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.