Reading up here about smart hdd but don't want to proceed further without specific directions.
I am on windows xp. I have lost desktop, normal running and safe mode. No apps showing but smart hdd and explorer. I have unpaid MB. I did get off a scan with MS security essentials before it totally shut me out, apparently it didn't get it.
Anyway, not sure how to proceed or get logs off so I can forward them on. I'm working from a second home computer now. What is OTL by the way?
Thanks so much for any assist!!
Update:
I managed to get in through safe mode using the task manager (dumb luck), had no idea. Running Viper scan on it now. Hopefully by the time it's done I'll have at least some functionality back?
I've managed to get in to run rkill and the others but they aren't killing it off. Also got MB going and it doesnt' seem to be getting all of it either although I just used quick scan. Running full scan now.
Will try to get OTL going.
Edited by wmumford, 02 April 2012 - 06:02 PM.