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Hitman Pro Found MBR Problem, Now I can't boot [Closed]


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#16
Gammo

Gammo

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  • Malware Removal
  • 2,299 posts
Let's try a USB flash drive instead then.

First of all, please delete your copy of OTLPEStd.exe (it may be corrupted).

IMPORTANT:
You will need a flash drive with a size of 512 Mb or bigger. Make sure that you do not leave anything important on the flash drive, as all data on it will be deleted during the following steps.

    • Download OTLPEStd.exe from the following link and save it to your Desktop: mirror1.
    • Download eeepcfr.zip from the following link and save it to your Desktop: the mirror
    • Finally, if you do not have a file archiver like 7-zip or Winrar installed, please download 7-zip from the following link and install it: the mirror
  • Once you have 7-zip install, decompress OTLPEStd.exe by rightclicking on the folder and choosing the options shown in the picture below. Please use a dedicated folder, for example OTLPE, on your Desktop

    Posted Image

  • Open the folder OTLPEStd which will be created in the same location as OTLPEStd.exe and right-click OTLPE_New_Std.iso. Select 7-Zip and from the submenu select Extract files... and extract the content onto your Desktop in a OTLPE folder:

    Posted Image

  • Please also decompress eeepcfr to your systemroot (usually C:\).
  • Empty the flash drive you want to install OTLPE on.
  • Go to C:\eeecpfr and double-click usb_prep8.cmd to launch it.
  • Press any key when asked to in the black window that opens.
  • As indicated in the image, make sure you have selected the correct flash drive, before proceeding.
    For Drive Label: type in OTLPE.
    Under Source Path to built BartPE/WinPE Files click ... and select the folder OTLPE that you created on your Desktop.
    Finally check Enable File Copy.

    Posted Image


  • Click on Start, accept the disclaimers and wait for the program to finish.
Your bootable flash drive should now be ready!


Then put the flash drive in the infected PC. And from there on, the instructions are the same as from the CD. (only you have to boot from the USB instead of the CD of course)
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#17
Brandon Maki

Brandon Maki

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Trying to boot from USB gives me an error that says remove disks or other media. Press any key to restart. In the BIOS I have it set to boot USB first, CD second, HDD third.
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#18
Gammo

Gammo

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  • Malware Removal
  • 2,299 posts
Let's try another tool then. I've posted both the USB and CD instructions. Follow whichever you want.




USB instructions:

Try this please. You will need a USB drive.

Download http://unetbootin.so...dows-latest.exe & http://noahdfear.net.../xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • Select the DiskImage option then click the browse button located on the right side of the textbox field.
  • Browse to and select the xpud-0.9.2.iso file you downloaded
  • Verify the correct drive letter is selected for your USB device then click OK
  • It will install a little bootable OS on your USB device
  • Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Next download http://noahdfear.net...loads/driver.sh to your USB
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review


---

CD instructions:

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert it back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review
  • 0

#19
Brandon Maki

Brandon Maki

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Tue Apr 10 21:49:43 UTC 2012
Driver report for /mnt/sda2/Windows/System32/drivers
a398ed024f739e7be74ecffa8a713a89 cpqdfw.sys has NO Company Name!
10fb0ff62af6262bf88e3607e2ae2a69 cqcpu.sys has NO Company Name!

64edd3f59db321947969fdf1dd747323 1394bus.sys
Microsoft Corporation

a87d604aea360176311474c87a63bb88 1394ohci.sys
Microsoft Corporation

99f8e788246d495ce3794d7e7821d2ca acpipmi.sys
Microsoft Corporation

d81d9e70b8a6dd14d42d7b4efa65d5f2 acpi.sys
Microsoft Corporation

2f6b34b83843f0c5118b63ac634f5bf4 adp94xx.sys
Adaptec

597f78224ee9224ea1a13d6350ced962 adpahci.sys
Adaptec

e109549c90f62fb570b9540c4b148e54 adpu320.sys
Adaptec

1c7857b62de5994a75b054a9fd4c3825 afd.sys
Microsoft Corporation

7ecff9b22276b73f43a99a15a6094e90 agilevpn.sys
Microsoft Corporation

608c14dba7299d8cb6ed035a68a15799 AGP440.sys
Microsoft Corporation

5812713a477a3ad7363c7438ca2ee038 aliide.sys
Acer Laboratories

1ff8b4431c353ce385c875f194924c0c amdide.sys
Microsoft Corporation

6a2eeb0c4133b20773bb3dd0b7b377b4 amdiox64.sys
Advanced Micro Devices

7024f087cff1833a806193ef9d22cda9 amdk8.sys
Microsoft Corporation

1e56388b3fe0d031c44144eb8c4d6217 amdppm.sys
Microsoft Corporation

8a2b4818215d8a6ff54dc3f0d63cbb2d amd_sata.sys
Advanced Micro Devices

d4121ae6d0c0e7e13aa221aa57ef2d49 amdsata.sys
Advanced Micro Devices

f67f933e79241ed32ff46a4f29b5120b amdsbs.sys
AMD Technologies

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Advanced Micro Devices

540daf1cea6094886d72126fd7c33048 amdxata.sys
Advanced Micro Devices

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Microsoft Corporation

019af6924aefe7839f61c830227fe79c arcsas.sys
Adaptec

c484f8ceb1717c540242531db7845c4e arc.sys
Adaptec

769765ce2cc62867468cea93969b2242 asyncmac.sys
Microsoft Corporation

02062c0b390b7729edc9e69c680a6f3c atapi.sys
Microsoft Corporation

a34fe1e025e88798e746f484956c0720 ataport.sys
Microsoft Corporation

75e4baca583ae02c11e9ac8747e2abe0 atikmdag.sys
ATI Technologies

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Advanced Micro Devices

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Advanced Micro Devices

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AVG Technologies

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AVG Technologies

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AVG Technologies

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AVG Technologies

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AVG Technologies

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AVG Technologies

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AVG Technologies

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Broadcom Corporation

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Microsoft Corporation

16a47ce2decc9b099349a5f840654746 beep.sys
Microsoft Corporation

3cc634f7bb138bf67bbca49ec8513f35 BFRD4G.sys
tP`dpddVS_VERSION_INFO?aStringFileInfobTCommentsBFRDGforWindowsXP/VISTA/:rCompanyNameBUFFALOINC.dFileDescriptionBFRDGforWindowsXP/VISTA/,FileVersion..vInternalNameBFRDG.sysbLegalCopyrightCopyright©BUFFALOINC.>vOriginalFilenameBFRDG.sysProductNameBFRDGforWindowsXP/VISTA/ProductVersion..DVarFileInfo$TranslationdVS_VERSION_INFO?aStringFileInfobTCommentsBFRDGforWindowsXP/VISTA/:rCompanyNameBUFFALOINC.dFileDescriptionBFRDGforWindowsXP/VISTA/,FileVersion..vInternalNameBFRDG.sysbLegalCopyrightCopyright©BUFFALOINC.>vOriginalFilenameBFRDG.sysProductNameBFRDGforWindowsXP/VISTA/ProductVersion..DVarFileInfo$Translationt*

b80a7ce05eea269c932a976447254c31 bftpdskc64.sys
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fccae0a522b8f084d30bab952ae15c77 bftpusbx64.sys
?baZStringFileInfoB:rCompanyNameBUFFALOINC.NFileDescriptionTurboPCUSBDriverPFileVersion..builtby:WinDDK:rInternalNameBFTPUSBX.SYSn%LegalCopyrightCopyright©-BUFFALOINC.BrOriginalFilenameBFTPUSBX.SYSProductNameaProductVersion..DVarFileInfo$Translationt*

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Brother Industries

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Brother Industries

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Microsoft Corporation

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Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries
Brother Industries

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Brother Industries

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Brother Industries

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Brother Industries

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Microsoft Corporation

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Broadcom Corporation

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Microsoft Corporation

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Microsoft Corporation

d7cd5c4e1b71fa62050515314cfb52cf circlass.sys
Microsoft Corporation

acfad0b512226c7a83c7cb09fd55a9ad Classpnp.sys
Microsoft Corporation

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Microsoft Corporation

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CMD Technology

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Microsoft Corporation

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Microsoft Corporation

03edb043586cceba243d689bdda370a8 CompositeBus.sys
Microsoft Corporation

a398ed024f739e7be74ecffa8a713a89 cpqdfw.sys

10fb0ff62af6262bf88e3607e2ae2a69 cqcpu.sys

3e588b60ec061686ba05d33574a344c6 crashdmp.sys
Microsoft Corporation

1c827878a998c18847245fe1f34ee597 crcdisk.sys
Microsoft Corporation

9bb2ef44eaa163b29c4a4587887a0fe4 dfsc.sys
Microsoft Corporation

13096b05847ec78f0977f2c0f79e9ab3 discache.sys
Microsoft Corporation

9bbd8b5855bc6578957f82341f9cde5a Diskdump.sys
Microsoft Corporation

9819eee8b5ea3784ec4af3b137a5244c disk.sys
Microsoft Corporation

9b19f34400d24df84c858a421c205754 drmkaud.sys
Microsoft Corporation

21d26064aedb4988f785bb4a3a2c051e drmk.sys
Microsoft Corporation

839b5fe3d48e9f35b22c21a3d5103f6c Dumpata.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

f5bee30450e18e6b83a5012c100616fd dxgkrnl.sys
Microsoft Corporation

9cd68bddf322535c02adc8331013d13d dxgmms1.sys
Microsoft Corporation

fede0629ecb23650d48989517d4914da dxg.sys
Microsoft Corporation

0e5da5369a0fcaea12456dd852545184 elxstor.sys
Emulex

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Microsoft Corporation

dc5d737f51be844d8c82c695eb17372f evbda.sys
Broadcom Corporation

a510c654ec00c1e9bdd91eeb3a59823b exfat.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

da6b67270fd9db3697b20fce94950741 fltMgr.sys
Microsoft Corporation

d43703496149971890703b4b1b723eac fsdepends.sys
Microsoft Corporation

e95ef8547de20cf0603557c0cf7a9462 fs_rec.sys
Microsoft Corporation

1f7b25b858fa27015169fe95e54108ed fvevol.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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GEAR Software

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Hauppauge Computer Works

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Microsoft Corporation

975761c778e33cd22498059b91e7373a HdAudio.sys
Microsoft Corporation

78e86380454a7b10a5eb255dc44a355f hidbatt.sys
Microsoft Corporation

7fd2a313f7afe5c4dab14798c48dd104 hidbth.sys
Microsoft Corporation

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Microsoft Corporation

0a77d29f311b88cfae3b13f9c1a73825 hidir.sys
Microsoft Corporation

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Microsoft Corporation

9592090a7e2b61cd582b612b6df70536 hidusb.sys
Microsoft Corporation

39d2abcd392f3d8a6dce7b60ae7b8efc HpSAMD.sys
Hewlett-Packard

0ea7de1acb728dd5a369fd742d6eee28 http.sys
Microsoft Corporation

a5462bd6884960c9dc85ed49d34ff392 hwpolicy.sys
Microsoft Corporation

fa55c73d4affa7ee23ac4be53b4592d3 i8042prt.sys
Microsoft Corporation

aaaf44db3bd0b9d1fb6969b23ecc8366 iaStorV.sys
Intel Corporation

5c18831c61933628f5bb0ea2675b9d21 iirsp.sys
Intel Corp

f00f20e70c6ec3aa366910083a0518aa intelide.sys
Microsoft Corporation

ada036632c664caa754079041cf1f8c1 intelppm.sys
Microsoft Corporation

c9f0e1bd74365a8771590e9008d22ab6 ipfltdrv.sys
Microsoft Corporation

0fc1aea580957aa8817b8f305d18ca3a IPMIDrv.sys
Microsoft Corporation

af9b39a7e7b6caa203b3862582e9f2d0 ipnat.sys
Microsoft Corporation

05360b1ea5a2abf620d1d96ebd8bd8f1 irda.sys
Microsoft Corporation

3abf5e7213eb28966d55d58b515d5ce9 irenum.sys
Microsoft Corporation

2f7b28dc3e1183e5eb418df55c204f38 isapnp.sys
Microsoft Corporation

bc02336f1cba7dcc7d1213bb588a68a5 kbdclass.sys
Microsoft Corporation

0705eff5b42a9db58548eec3b26bb484 kbdhid.sys
Microsoft Corporation

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Microsoft Corporation

7e33198d956943a4f11a5474c1e9106f ksecpkg.sys
Microsoft Corporation

24fbf5cc5c04150073c315a7c83521ee ks.sys
Microsoft Corporation

6869281e78cb31a43e969f06b57347c4 ksthunk.sys
Microsoft Corporation

1538831cf8ad2979a04c423779465827 lltdio.sys
Microsoft Corporation

1a93e54eb0ece102495a51266dcdb6a6 lsi_fc.sys
LSI Corporation

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LSI Corporation

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LSI Corporation

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LSI Corporation

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Microsoft Corporation

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Microsoft Corporation

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LSI Corporation

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LSI Corporation

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Microsoft Corporation

b03d591dc7da45ece20b3b467e6aadaa monitor.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Ralink Technology

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IBM Corp

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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NVIDIA Corporation

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NVIDIA Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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#20
myrti

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Hi,

gammo asked me to take a look at this thread. Do you know if Hitman Pro deleted anything else? I see that you've also run TDSSKiller before, did that find anything?

regards myrti
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#21
Brandon Maki

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Hitman Pro found one other Trojan that it said it was successful at removing along with a few tracking cookies. When it found the MBR issue it said it had to restart to remove it and now I am here. Everytime I try to boot up, I come to where Windows Logo appears, Startup Repair runs on its own and says that it can't fix the issues automatically. I couldn't get TDSSkiller to run at all, I tried to rename it multiple times to see if that was an issue but after asking for permission to run on my system it wouldn't start up. Spyware Doctor found the TDSS rootkit and said it was successful at removing it, but each time I ran the scan again an hour later it still found the same file. Microsoft Security Essentials also found the TDSS, but could not remove it. AVG, Malwarebytes, and Microsoft Malicious Software Removal tool all found nothing beyond tracking cookies.
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#22
Brandon Maki

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I also ran Superantispyware and that detected the SMART_HDD and it said it was successful at removing that threat. It also tried to restore my start menu and desktop image which were missing even after running unhide.exe, but that wasn't successful either.
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#23
myrti

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Hi,

what was the other thing Hitman Pro removed, do you remember? The fact that windows startup repair starts shows that the problem is not with the MBR but somewhere within Windows and there we need to figure out where. Hence it would be good to know what Hitmon Pro deleted.

regards myrti
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#24
Brandon Maki

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If I remember right, it was Alureon. It's been almost two weeks now so I don't remember exactly. Since the MBR was the last thing that is what sticks in my head.
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#25
Brandon Maki

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This is what Startup Repair Says in Problem Details if it's any help.

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200603
Problem Signature 05: AutoFailover
Problem Signature 06: 20
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
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#26
Brandon Maki

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Under Diagnosis and Repair details the Boot Status Test has a Root cause found: Boot Status indicates that the OS booted successfully. Internalt state check has a root cause: Startup Repair has tried several times but still cannot determine the cause of the problem.
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#27
myrti

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Hi,


Please start the system and tap F10 repeatedly, you will then be taken to the "Edit Boot Options" screen.

Please DO NOT edit anything, just report back what you see.

You should see this:

Edit Windows boot options for: Windows 7

Path: \Windows\System32\winload.exe

Partition: 1
Hard Disk: {Some random looking numbers}

[ /NOEXECUTE=OPTIN
<--This is the bit I am most interested in. Please tell me exactly what is shown after this statement.

regards myrti
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#28
myrti

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EDIT: Nothing to see here. :whistling:

Sorry double-post, please refer to the post above.

regards myrti
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#29
Brandon Maki

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Path: \Windows\system32\winload.exe

Partition: 2
Hard Disk: 15b2597c

[/NOEXECUTE=OPTIN ]
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#30
myrti

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Hi,

that looks as it should. Have you tried starting the machine in safe mode, does that work?

I would like you to get me an mbr dump with xpud, do you still have the flash drive? If not please recreate it as follows, if you still have it skip straight to step 8:

Download http://unetbootin.so...dows-latest.exe & http://noahdfear.net.../xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK and make sure to select the downloaded ISO file as source and don't let the installer get the linux from th internet.
  • It will install a little bootable OS on your USB
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • You will see a list of folders: sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB, please open that and confirm it's your flash drive.
  • If it is your flash drive press Tool at the top
  • Choose Open Terminal
  • Type in: dd if=/dev/sda of=MBRbackup.zip bs=512 count=1 and hit Enter.

MBRbackup.zip should be created on your flash drive, please attach it to your next reply.

regards myrti
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