I am back today with a question regarding a friends computer that I just recently fixed. I reinstalled a fresh copy of Windows 7 64 Bit on the machine, and everything on the PC works fine and dandy, except for his internet...
And both of us + Comcast cannot figure out what the problem is exactly, so I come to all of you guys for your expert advice and guidance!
Here is the problem:
(Local area connection) doesn't have a valid IP configuration ... And when we run the Windows troubleshooter, it fails every time.
In trying to resolve this problem I have:
Personally trolled countless technical forums, the Microsoft website, and other online sources for help. But none of the suggestions have helped us.
In addition, my friend sat on the phone with a Comcast (his ISP) technician for about 3 hours total on Friday. But they were unable to figure out what was wrong.
As a side note, this is the motherboard he is using:
Motherboard: Asus M2N-E Motherboard
And the network adapter that is built into this motherboard is: NVIDIA nForce® 570 Ultra™ MCP built-in Gigabit MAC with external Marvell PHY
*** I installed the latest driver for this adapter on his machine, which I got directly from the Nvidia website. (This is the driver: Nvidia nForce 570 Ultra Driver)
Also, to give you further information, here is his "ipconfig" from command prompt:
Connection-specific DNS Suffix: This is left blank.
Link-local IPv6 Address: fe80::21eb:9be9:a11:5f24%11
IPv4 Address: 169.254.95.36
Subnet Mask: 255.255.0.0
Default Gateway: This is left blank.
Now, something that raises a red flag to me is the fact that "Connection-specific DNS Suffix" and "Default Gateway" are blank on his machine.
*** One last thing that should be noted: In his "Device Manager," there are 2 "Unknown Devices" (The ones with yellow "!" next to them). ***
The information regarding them is as follows:
Windows has stopped this device because it has reported problems. (Code 43).
Hardware IDS: ACPI/ATK0110
I personally am not sure if either of those have anything to do with the network issue, but I figured I would make a mention of them in my initial post.
Anyway, if anyone has any information regarding this issue, I cannot tell you how appreciative my friend and I would be to hear it!
Thank you in advance,
Edited by Basmastersix, 02 April 2012 - 02:24 PM.