iTunes store connection inability (2mths)

#1 piffler7

Group: Member
Posts: 8
Joined: 05-April 12

Posted 05 April 2012 - 08:39 AM

Greetings gents. Just discovered your website.

"iTunes could not connect to the iTunes store. Please make sure your network connection is active and try again"

Obviously it is, and this has been ongoing for quite a while. If I try Apple Support, I just get 'Network Connection Timed Out' (tcp_error)

Have tried 'netsh winsock reset' with no joy. IE8 & Win32

Any ideas?

All the best

#2 zep516

Group: GeekU Senior
Posts: 712
Joined: 02-June 10

Posted 05 April 2012 - 12:58 PM

A few additional things to try,

Copy and paste the text in the code box below into Notepad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Double-click flush.bat file to run it. Your computer will reboot.

Note: For Windows Vista or Windows 7, right-click flush.bat and select "Run as Administrator".

See if that helps.

Can you access this site for additional help if above does not work for you.

http://support.apple.com/kb/TS3297

Joe

#3 piffler7

Group: Member
Posts: 8
Joined: 05-April 12

Posted 05 April 2012 - 09:21 PM

Heavens to Betsy that appears to have worked

Like an automotive repair person, you're a very,very,very nice man (or woman)

And yes, I can now access the apple support site.

Cheers Zep516

Mick

#4 zep516

Group: GeekU Senior
Posts: 712
Joined: 02-June 10

Posted 05 April 2012 - 09:26 PM

Hey that's awesome to hear!

Thank - you for using Geeksto go!
Joe

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