[deejaycea101]

I am having problems running Bioshock 2 on steam. There was an error installing it and i will attach a photo displaying it. When i installed it i opened it up and everything was running fine. It asked me to update, i had no problem with that, so i did. The update went fine and no errors occurred. When i try to run the game nothing happens, no logo and no splash screen or launcher open up. I looked on many forums pertaining to the errors, and i tried to install the latest version of Games for Windows live. When i try to run the windows live application i get a message (the message will be in the second photo) and i click the view help button and it doesn't direct me to anything useful. I'm at a loss i have been trying to figure this out and i have had no luck.The third photo is of my sysspecs from the program.

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[Troy]

Hello,

For the middle picture you have attached, what does it display when you click on "View Help"?

Also the first is an error with Microsoft Visual C++ 2005 Redistributable, you could try repairing or uninstalling and reinstalling it.

Regards

Troy

[deejaycea101]

When i click the view help button i get redirected to this website http://support.xbox....es/game-support
How would i go about repairing Microsoft Visual C++ 2005 Redistributable, do i need to download a program?

[Troy]

You should be able to find it in the Programs and Features control panel applet. When you click on it once, the buttons should become available to either uninstall or repair/change.

If a repair doesn't fix it, uninstall it. You can download it from the Microsoft Website here:

x86 (32-bit) version:
http://www.microsoft...ls.aspx?id=3387

x64 (64-bit) version:
http://www.microsoft...s.aspx?id=21254

[deejaycea101]

I do not seem to have it, all the programs named Microsoft with the C++ in it are in the photo none have the 2005. There is something labeled 2005 is that it? Should i go to the website and download the program?

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[Troy]

Well perhaps it is needed for the game but you don't have it - try and install it and see what happens then.

[deejaycea101]

A box similar to the first one popped up when it was almost done with installation. I attached it below.

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[Troy]

Is that the 32-bit or 64-bit version? Have you tried both links?

[deejaycea101]

I tried both with no difference, except the 32 bit version gave me a different error. I looked and it was the same error as what i linked in the first post.

[Troy]

Hhhmmm interesting. I am heading off now but can you try Googling the error code and description, I am sure you will find some information on it and possibly some things to try as a fix. Report back on what helpful links you find and if you have tried any of the resolutions you find.

Regards

Troy

[deejaycea101]

It seems that (form the little i read) the error has to do with an internal problem with my os. I will try to repair it with the discs and hopefully that will work. I will keep you posted.

[deejaycea101]

OK i have the drivers and utilities disc for my computer, and it says i can reinstall the software on my computer on the disc, but i seem to not understand how i am supposed to go about doing that. It would be greatly appreciated if you could explain how i'm supposed to repair my computer off of the software disc.

[Troy]

I'm not sure what you are asking - do you want to repair your Operating System?

Next up I was going to suggest an uninstall/reinstall of the Games for Windows Live program.

[deejaycea101]

I already re-installed the Games for Windows live program. I'm at a loss for what to do.

[deejaycea101]

Thanks for all your help. I literally did nothing and just tried to open windows live messenger and GFWLM and the both opened no problem. I have no clue what the problem was. Now that i can open those programs i can play bioshock 2 now. I am utterly confused, but thank you again for your time.