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Trojan.Win32/Agent


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#1
melos

melos

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I'm running Win 7 with Norton AntiVirus/AntiSpyware/Intrusion protection enabled. Today I started getting unexplained shutdowns, freezes and suspicious redirects on google searches. A quick Norton scan found nothing. Malwarebytes detected "Trojan.Agent", but couldn't remove it. IObit Malware Fighter found "Trojan.Win32/Agent" but also couldn't remove it.

Here's the OTL file:

OTL logfile created on: 4/7/2012 2:48:52 PM - Run 2
OTL by OldTimer - Version 3.2.17.2 Folder = C:\Users\bplmurphy\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

6.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 23.00% Memory free
11.00 Gb Paging File | 7.00 Gb Available in Paging File | 57.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 920.49 Gb Total Space | 872.20 Gb Free Space | 94.75% Space Free | Partition Type: NTFS
Drive D: | 10.92 Gb Total Space | 1.59 Gb Free Space | 14.53% Space Free | Partition Type: NTFS

Computer Name: BPLMURPHY-HP | User Name: bplmurphy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)
PRC - C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe (IObit)
PRC - C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe (Intuit Inc.)
PRC - C:\Program Files (x86)\Norton AntiVirus\Engine\17.9.0.12\ccsvchst.exe (Symantec Corporation)
PRC - C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe ()
PRC - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
PRC - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe (Hewlett-Packard Company)
PRC - C:\Users\bplmurphy\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
PRC - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)
PRC - C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.0.1.8\ccSvcHst.exe (Symantec Corporation)
PRC - c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe (CyberLink)
PRC - C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe (Hewlett-Packard)
PRC - \\.\globalroot\systemroot\svchost.exe ()
PRC - \\.\globalroot\systemroot\svchost.exe ()
PRC - C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Hewlett-Packard)


========== Modules (SafeList) ==========

MOD - C:\Windows\SysWOW64\winsta.dll (Microsoft Corporation)
MOD - C:\Windows\SysWOW64\wkscli.dll (Microsoft Corporation)
MOD - C:\Windows\SysWOW64\ntlanman.dll (Microsoft Corporation)
MOD - C:\Windows\SysWOW64\imagehlp.dll (Microsoft Corporation)
MOD - C:\Windows\SysWOW64\davclnt.dll (Microsoft Corporation)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll (Microsoft Corporation)
MOD - C:\Users\bplmurphy\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Windows\SysWOW64\drprov.dll (Microsoft Corporation)
MOD - C:\Windows\SysWOW64\davhlpr.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (IMFservice) -- C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe (IObit)
SRV - (HP Support Assistant Service) -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe (Hewlett-Packard Company)
SRV - (IntuitUpdateServiceV4) -- C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe (Intuit Inc.)
SRV - (NAV) -- C:\Program Files (x86)\Norton AntiVirus\Engine\17.9.0.12\ccSvcHst.exe (Symantec Corporation)
SRV - (Updater Service for StartNow Toolbar) -- C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe ()
SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
SRV - (HPDrvMntSvc.exe) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe (Hewlett-Packard Company)
SRV - (Apple Mobile Device) -- C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (nosGetPlusHelper) getPlus® -- C:\Program Files (x86)\NOS\bin\getPlus_Helper_3004.dll (NOS Microsystems Ltd.)
SRV - (IntuitUpdateService) -- C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)
SRV - (NSL) -- C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.0.1.8\ccSvcHst.exe (Symantec Corporation)
SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (GameConsoleService) -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe (WildTangent, Inc.)


========== Driver Services (SafeList) ==========

DRV:64bit: - (SYMTDIv) -- C:\Windows\SysNative\drivers\NAVx64\1109000.00C\symtdiv.sys (Symantec Corporation)
DRV:64bit: - (SymEFA) -- C:\Windows\SysNative\drivers\NAVx64\1109000.00C\symefa64.sys (Symantec Corporation)
DRV:64bit: - (ccHP) -- C:\Windows\SysNative\drivers\NAVx64\1109000.00C\cchpx64.sys (Symantec Corporation)
DRV:64bit: - (taphss) -- C:\Windows\SysNative\drivers\taphss.sys (AnchorFree Inc)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (esgiguard) -- C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys ()
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\drivers\usbaapl64.sys (Apple, Inc.)
DRV:64bit: - (SymEvent) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS (Symantec Corporation)
DRV:64bit: - (SymIRON) -- C:\Windows\SysNative\drivers\NAVx64\1109000.00C\ironx64.sys (Symantec Corporation)
DRV:64bit: - (SRTSP) -- C:\Windows\SysNative\drivers\NAVx64\1109000.00C\srtsp64.sys (Symantec Corporation)
DRV:64bit: - (SRTSPX) Symantec Real Time Storage Protection (PEL) -- C:\Windows\SysNative\drivers\NAVx64\1109000.00C\srtspx64.sys (Symantec Corporation)
DRV:64bit: - (SymDS) -- C:\Windows\SysNative\drivers\NAVx64\1109000.00C\symds64.sys (Symantec Corporation)
DRV:64bit: - (NVNET) -- C:\Windows\SysNative\drivers\nvmf6264.sys (NVIDIA Corporation)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (Ntfs) -- C:\Windows\SysNative\wbem\ntfs.mof ()
DRV:64bit: - (BCM43XX) -- C:\Windows\SysNative\drivers\BCMWL664.SYS (Broadcom Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)
DRV:64bit: - (WUSB54GCv3) -- C:\Windows\SysNative\drivers\WUSB54GCv3.sys (Ralink Technology Corp.)
DRV:64bit: - (MRV6X64P) -- C:\Windows\SysNative\drivers\MRVW13C.sys (Marvell Semiconductor, Inc)
DRV - (IDSVia64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.5.0.127\Definitions\IPSDefs\20120406.002\IDSviA64.sys (Symantec Corporation)
DRV - (BHDrvx64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.5.0.127\Definitions\BASHDefs\20120317.002\BHDrvx64.sys (Symantec Corporation)
DRV - (eeCtrl) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (FileMonitor) -- C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\win7_amd64\FileMonitor.sys (IObit)
DRV - (UrlFilter) -- C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\win7_amd64\UrlFilter.sys (IObit.com)
DRV - (RegFilter) -- C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\win7_amd64\RegFilter.sys (IObit.com)
DRV - (NAVEX15) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.5.0.127\Definitions\VirusDefs\20120406.034\EX64.SYS (Symantec Corporation)
DRV - (NAVENG) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.5.0.127\Definitions\VirusDefs\20120406.034\ENG64.SYS (Symantec Corporation)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.google.com/
IE - HKCU\..\URLSearchHook: {a060276a-53be-45ec-8ebe-b94b1e803179} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.5.0.127\IPSFFPlgn\ [2011/08/04 11:03:07 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{203FB6B2-2E1E-4474-863B-4C483ECCE78E}: C:\ProgramData\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_1.0.1.8\coFFNST\ [2010/07/31 08:16:15 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2010/11/04 17:09:51 | 000,000,797 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Expat Shield Class) - {3706EE7C-3CAD-445D-8A43-03EBC3B75908} - C:\Program Files (x86)\Expat Shield\HssIE\ExpatIE_64.dll File not found
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg64.dll (Google Inc.)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\17.9.0.12\ipsbho.dll (Symantec Corporation)
O2 - BHO: (StartNow Toolbar Helper) - {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll ()
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll (Google Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (Norton Safe Web Lite BHO) - {F0DA78E9-6B60-42fb-BC26-EF2CFB8C8FF3} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.0.1.8\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (no name) - MRI_DISABLED - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Safe Web Lite) - {30CEEEA2-3742-40e4-85DD-812BF1CBB83D} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.0.1.8\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (StartNow Toolbar) - {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll ()
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Safe Web Lite) - {30CEEEA2-3742-40E4-85DD-812BF1CBB83D} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.0.1.8\CoIEPlg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.DLL (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [PC-Doctor for Windows localizer] C:\Program Files\PC-Doctor for Windows\localizer.exe (PC-Doctor, Inc.)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe ()
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [HP Remote Solution] C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpsysdrv] c:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe (Hewlett-Packard)
O4 - HKLM..\Run: [StartNowToolbarHelper] C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe File not found
O4 - HKCU..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8:64bit: - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\bplmurphy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm ()
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\bplmurphy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm ()
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_27)
O16 - DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_27)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_27)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (get_atlcom Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.87.71.230 68.87.73.246
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: GinaDLL - (MrvGINA.dll) - File not found
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{1bfc33f9-61cc-11df-ad7e-7071bc035fc6}\Shell - "" = AutoRun
O33 - MountPoints2\{1bfc33f9-61cc-11df-ad7e-7071bc035fc6}\Shell\AutoRun\command - "" = J:\LaunchU3.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/04/07 13:32:11 | 000,000,000 | ---D | C] -- C:\sh4ldr
[2012/04/07 13:32:11 | 000,000,000 | ---D | C] -- C:\Program Files\Enigma Software Group
[2012/04/07 13:28:42 | 000,000,000 | ---D | C] -- C:\Windows\5B210B8AB66E4702B44D0D6F388D29EB.TMP
[2012/04/07 13:28:30 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Wise Installation Wizard
[2012/04/07 13:11:07 | 000,000,000 | ---D | C] -- C:\Users\bplmurphy\AppData\Roaming\Tific
[2012/04/07 11:44:01 | 000,000,000 | ---D | C] -- C:\Users\bplmurphy\AppData\Roaming\IObit
[2012/04/07 11:43:59 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\IObit
[2012/03/27 11:52:43 | 000,000,000 | ---D | C] -- C:\Users\bplmurphy\Documents\Promethease
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/04/07 14:24:04 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/04/07 14:20:23 | 000,000,924 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-955009314-1080409165-635159600-1000UA.job
[2012/04/07 13:35:05 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/04/07 13:32:12 | 000,002,264 | ---- | M] () -- C:\Users\bplmurphy\Desktop\SpyHunter.lnk
[2012/04/07 13:19:17 | 000,015,792 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/07 13:19:17 | 000,015,792 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/07 12:32:52 | 000,726,444 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/04/07 12:32:52 | 000,624,162 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/04/07 12:32:52 | 000,106,538 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/04/07 12:26:40 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/04/07 12:26:26 | 334,942,207 | -HS- | M] () -- C:\hiberfil.sys
[2012/04/07 11:44:07 | 000,001,175 | ---- | M] () -- C:\Users\Public\Desktop\IObit Malware Fighter.lnk
[2012/04/07 10:16:43 | 000,000,348 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForbplmurphy.job
[2012/04/07 03:20:00 | 000,000,872 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-955009314-1080409165-635159600-1000Core.job
[2012/04/06 02:22:23 | 000,002,425 | ---- | M] () -- C:\Users\bplmurphy\Desktop\Google Chrome.lnk
[2012/04/03 14:33:10 | 000,007,680 | ---- | M] () -- C:\Users\bplmurphy\Desktop\2012_C_G_and_L.xls
[2012/03/31 11:21:33 | 000,000,544 | ---- | M] () -- C:\Windows\tasks\PCDRScheduledMaintenance.job
[2012/03/21 16:53:04 | 000,011,264 | ---- | M] () -- C:\Users\bplmurphy\Desktop\Long_Term_Holds.xls
[2012/03/21 16:42:32 | 000,009,728 | ---- | M] () -- C:\Users\bplmurphy\Desktop\2011_CGL.xls
[2012/03/20 16:16:51 | 000,002,920 | ---- | M] () -- C:\Users\bplmurphy\AppData\Roaming\wklnhst.dat
[2012/03/15 17:50:40 | 000,000,614 | ---- | M] () -- C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc
[2012/03/15 17:49:26 | 000,002,513 | ---- | M] () -- C:\Users\Public\Desktop\TurboTax 2011.lnk
[2012/03/15 06:46:22 | 000,367,416 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/04/07 13:32:12 | 000,002,264 | ---- | C] () -- C:\Users\bplmurphy\Desktop\SpyHunter.lnk
[2012/04/07 11:44:07 | 000,001,175 | ---- | C] () -- C:\Users\Public\Desktop\IObit Malware Fighter.lnk
[2012/03/21 16:51:30 | 000,011,264 | ---- | C] () -- C:\Users\bplmurphy\Desktop\Long_Term_Holds.xls
[2012/03/21 14:20:11 | 000,009,728 | ---- | C] () -- C:\Users\bplmurphy\Desktop\2011_CGL.xls
[2012/03/21 14:02:16 | 000,007,680 | ---- | C] () -- C:\Users\bplmurphy\Desktop\2012_C_G_and_L.xls
[2012/03/20 14:40:36 | 000,087,552 | ---- | C] () -- C:\Users\bplmurphy\Desktop\CAPITAL GAINS AND LOSSES.xls
[2012/03/15 17:49:35 | 000,000,614 | ---- | C] () -- C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc
[2012/03/15 17:49:26 | 000,002,513 | ---- | C] () -- C:\Users\Public\Desktop\TurboTax 2011.lnk
[2011/08/28 09:53:29 | 000,000,000 | ---- | C] () -- C:\Users\bplmurphy\AppData\Local\{67BFEC45-E29C-4577-82FA-AB86C41515B0}
[2010/12/02 15:42:16 | 002,535,188 | ---- | C] () -- C:\Users\bplmurphy\AppData\Local\tmp034.JPG
[2010/10/14 19:52:31 | 000,001,940 | ---- | C] () -- C:\Users\bplmurphy\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2010/06/18 20:08:50 | 000,002,920 | ---- | C] () -- C:\Users\bplmurphy\AppData\Roaming\wklnhst.dat
[2010/05/17 15:11:16 | 000,000,410 | ---- | C] () -- C:\Windows\BRWMARK.INI
[2009/09/29 19:25:16 | 000,013,312 | ---- | C] () -- C:\Windows\LPRES.DLL
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll

========== LOP Check ==========

[2011/12/11 06:49:32 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\Amazon
[2012/01/08 18:47:52 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\DVDVideoSoft
[2012/01/08 18:47:47 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\DVDVideoSoftIEHelpers
[2010/11/05 17:05:53 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\Free PDF Tablet
[2012/04/07 11:44:01 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\IObit
[2011/09/20 16:28:50 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\LibreOffice
[2010/10/20 18:50:10 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\OpenOffice.org
[2010/05/17 10:44:51 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\PictureMover
[2011/12/10 14:19:31 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\Template
[2012/04/07 13:11:07 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\Tific
[2010/07/13 17:18:18 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\WinBatch
[2010/11/12 17:31:19 | 000,000,000 | ---D | M] -- C:\Users\bplmurphy\AppData\Roaming\Windows Live Writer
[2012/03/31 11:21:33 | 000,000,544 | ---- | M] () -- C:\Windows\Tasks\PCDRScheduledMaintenance.job
[2011/08/11 03:23:14 | 000,032,640 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 104 bytes -> C:\ProgramData\Temp:DFC5A2B2

< End of report >
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#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,029 posts
  • MVP
Download aswMBR.exe ( 511KB ) to your desktop.
Right click aswMBR.exe and Run as Administrator
uncheck trace disk IO calls
Click the "Scan" button to start scan (Accept the Avast Engine)
On completion of the scan if the Fix button is enabled (not the FixMBR button) press it and then run a new scan and click save log, save it to your desktop and post in your next reply
If the Fix button is not enabled then just click save log, save it to your desktop and post in your next reply

ComboFix

:!: It must be saved to your desktop, do not run it from your browser:!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html


Download and Save this file -- to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Rightclick on ComboFix and select Run As Administrator to start the program.



* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.


* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.


Download TDSSKiller:
http://support.kaspe.../tdsskiller.exe
Save it to your desktop then run it.
Double click on TDSSKiller.exe (Vista or Win 7 must right click and Run As Admin)
If TDSSKiller alerts you that the system needs to reboot, please consent.

Run TDSSKiller again but this time:
before you hit the Scan hit Change Parameters and check the two items under Additional Options. OK then Scan.
In this mode it is prone to false positives so do not change the SKIP option to DELETE unless it says TDSS.
When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.



Malwarebytes' Anti-Malware
:!: If you have a previous version of MalwareBytes', remove it via Add or Remove Programs and download a fresh copy. :!:
http://www.malwareby...lwarebytes_free

SAVE Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
* Post that log back here.


Copy the text in the code box:

nnetsvcs
%SYSTEMDRIVE%\*.exe
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
consrv.dll
/md5stop
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
CREATERESTOREPOINT

Run OTL (Vista or Win 7 => right click and Run As Administrator)

Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes

Select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.


Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).
sfc  /scannow

(This will check your critical system files. If it asks for a CD and you don't have one or it doesn't like your CD just tell it to SKIP.)


1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.


Ron
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#3
melos

melos

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Thank you, Ron. I was under a huge time constraint, so I took matters into my own hands before you responded. Norton Power Eraser killed it, and a malwarebytes scan showed it was gone.
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