USB ports working intermittently

#1 Rosalynd Doneghy

Group: Member
Posts: 3
Joined: 04-January 12

Posted 09 April 2012 - 07:59 PM

My USB ports are not working correctly. The ports where I have my keyboard, mouse and headphones are working and then they stop. One port does not work at all. Is there any fix? I tried the one where you turn off the computer, unplug it and all the things plugged in the ports. It worked for a little while. The dead port never came back. I have a Dell desktop Inspiron that is one year old.
Thanks.
Hope this is the correct forum!

#2 phillpower2

Group: Technician
Posts: 9,127
Joined: 25-August 09

Posted 10 April 2012 - 05:30 AM

Rosalynd Doneghy

Quote

I have a Dell desktop Inspiron that is one year old.

First off and most importantly as the desktop is only one year old is it still covered by a warranty?

There are many different models of the Inspiron, see http://search.dell.c...inspiron-580-mt can you tell us which particular model yours is please.

As some of the USB ports function it suggests this is hardware and not software related, have you tried various components in the USB port that does not function at all.

#3 Rosalynd Doneghy

Group: Member
Posts: 3
Joined: 04-January 12

Posted 10 April 2012 - 08:44 AM

It is an Inspiron 570. The warranty expired in March. Thanks for your help.

#4 Rosalynd Doneghy

Group: Member
Posts: 3
Joined: 04-January 12

Posted 10 April 2012 - 09:25 AM

I just tried this:

It seems to have worked.I was getting the message
that a device was not recognized and was not working
properly.
Rosalynd Doneghy.

#5 phillpower2

Group: Technician
Posts: 9,127
Joined: 25-August 09

Posted 10 April 2012 - 09:38 AM

Hi Rosalynd Doneghy

Glad you got it sorted and thank you for posting the solution

USB ports working intermittently - Geeks to Go Forums