[sean.dbtrader]

Thank you. Here is the latest OTL log.

All processes killed
========== OTL ==========
C:\ProgramData\-DcOFdj0J98pWTP moved successfully.
C:\ProgramData\DcOFdj0J98pWTP moved successfully.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Software\OTM\cmd.bat deleted successfully.
C:\Software\OTM\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public

User: Sean
->Temp folder emptied: 82087161 bytes
->Temporary Internet Files folder emptied: 90710059 bytes
->Java cache emptied: 9558980 bytes
->Flash cache emptied: 3131357 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 22016 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 43748 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 85171 bytes
RecycleBin emptied: 2081393792 bytes

Total Files Cleaned = 2,162.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.39.2 log created on 04152012_131816

Files\Folders moved on Reboot...
C:\Users\Sean\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Sean\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\84UMSZ8P\fastbutton[1].htm moved successfully.

Registry entries deleted on Reboot...

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Any further problems ?

Did they tell you what was wrong

[Essexboy]

Any further problems ?

Did they tell you what was wrong

[sean.dbtrader]

The system seems to be working fine. The only remaining issue is that a number of icons seem to have been corrupted. Not just on the desktop, but when the application is open and on the taskbar the icon does not show up correctly. For example, if I have an Excel worksheet open, it no longer shows the Excel icon on the taskbar, but some generic application icon. Any ideas on how this happened or how to correct?

According to the computer shop, I had a number of viruses on the computer including some keyloggers and trojans. However, they couldn't provide the name of the virus that caused the problem.

[Essexboy]

OK lets rebuild the icon cache, during this process the desktop will go blank as explorer is stopped and then restarted

Copy the following data to a notepad file and save as icon.bat on your desktop

Double click the batch file
Accept any warnings
It should reset your icons without a reboot, but reboot any way to be sure

@echo off
taskkill /F /IM explorer.exe
attrib -h  "%userprofile%\Local Settings\Application Data\IconCache.db"
del "%userprofile%\Local Settings\Application Data\IconCache.db"
start explorer.exe
cls
echo Icon cache cleared!
pause

Let me know how that goes

[sean.dbtrader]

I ran the batch file and it did not seem to have any affect on the icons. There are still many blank or generic icons.

[Essexboy]

OK lets use an MS Tool

Download and install Tweakui from here

Run the programme and select Repair at the bottom
Ensure Rebuild Icon is selected and press repair

[sean.dbtrader]

That MS Tool doesn't work for Windows 7. I tried to find something like it for Windows 7 and found this:

http://www.thewindow...windows-7-vista

It doesn't seem to have an option to Rebuild Icons. Any other ideas?

[Essexboy]

OK numpty me I had XP on the brain...

Back in a bit

[Essexboy]

OK here is a small batch file to reset the icon cache in 7

Rebuild Icon Cache

[sean.dbtrader]

This did not work either. I could see that the IconCache.db file was deleted. And then after reboot it was recreated, but still the problem exists.

Could the problem be something other than the icon cache?

[Essexboy]

It is begining to look that way, this would occur if the icon cache was deleted and then not renewed until some time later (i.e. a few boots)

I will now research some other causes that are not icon cache related.... Back in a bit

[Essexboy]

Is it just Office related programmes that have this problem ?

[sean.dbtrader]

No, other programs such as Skype and Adobe Reader also have the problem.

If I go through and recreate the shortcuts from the original program it seems to fix the problem.

[Essexboy]

Aye that is one of the solutions that I have just been reading about, this is apparently not unusual with windows 7.. Although I have not come across this before.. Icon cache rebuilding does not work, it appears that you have hit on the only valid solution to date

[sean.dbtrader]

This doesn't seem to solve the problem with the icons on documents. For example all my PDF documents have generic icons now. How can I change these icons back?