Could you try this next
Computer Rebooting / Blue Screen [Closed]
Posted 19 April 2012 - 12:05 PM
Could you try this next
Posted 21 April 2012 - 10:31 AM
I tried the File Types Manager program and I was able to go in and select a default icon for PDF. However, it did not change the icons. Maybe something in my registry is messed up.
Posted 21 April 2012 - 11:17 AM
Back to the search
Posted 21 April 2012 - 04:30 PM
Posted 21 April 2012 - 05:04 PM
I appreciate all your help. I don't want to take up too much more of your time. I can live with it the way it is or reinstall if need be.
Posted 22 April 2012 - 03:57 AM
Posted 22 April 2012 - 03:37 PM
Please let me know how I can clear this virus.
Posted 22 April 2012 - 03:43 PM
Download AVPTool from Here to your desktop
Run the programme you have just downloaded to your desktop (it will be randomly named )
First we will run a virus scan
Click the cog in the upper right
Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan
Allow AVP to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threats report from the left and press Save button
Save it to your desktop and attach to your next post
Now the Analysis
Rerun AVP and select the Manual Disinfection tab and press Start Gathering System Information
On completion click the link to locate the zip file to upload and attach to your next post
Posted 22 April 2012 - 05:14 PM
Any way for me to get access to my computer back without hard shutdown of the computer?
Posted 22 April 2012 - 05:26 PM
Posted 23 April 2012 - 07:41 AM
Posted 23 April 2012 - 07:46 AM
Posted 23 April 2012 - 07:48 AM
Posted 23 April 2012 - 01:36 PM
There was nothing relevant in the AVP scan ... So I am now thinking it is a BHO or the Firefox equivalent
OTL is the best tool for that
Download OTL to your Desktop
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Select All Users
- Under the Custom Scan box paste this in
>C:\commands.txt echo list vol /raw /hide /c
>C:\DiskReport.txt diskpart /s C:\commands.txt /raw /hide /c
type c:\diskreport.txt /c
erase c:\commands.txt /hide /c
erase c:\diskreport.txt /hide /c
- Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Post both logs
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