[raunchola]

Hello,
a few days ago the internal hard drive on my laptop (Dell Studio 1735 with Win Vista) crashed.
When I try to start it all I get is following:

"Error auto-sensing Second SATA internal hard disk drive
No boot device available - internal hard drive
No boot device available - second internal hard drive

Press Ctrl-S to Configure Device (MAC Address - 0021707F5384)

PXE-E61: Media test failure, check cable
PXE-M0f: Exiting Broadcom PXE ROM

No bootable devices--strike F1 to retry boot, F2 for setup utility
Press f5 to run onboard diagnostics."

I tried to create a Linux Ubuntu bootable USB device through my old computer (Win XP), which didn't have no effect at all.
I think I did everything correctly, and I switched the order of the boot devices in the BIOS. And I tried all the USB ports...
The bootable USB worked however excellent on my dad's laptop (Win XP).

Does anyone have a clue if there's a possibility that I'll be able to recover the files on my crashed hard drive?
I don't want to send it in somewhere, because I don't have that kind of money.
Any suggestion is appreciated.

Thank you very much in advance!
Johan

[CompCav]

Hi, raunchola! My nick name is CompCav and I will be assisting you with your Malware/Security problems. Please make sure you read all of the instructions and fixes thoroughly before continuing with them. If you have any questions or you are unsure about anything, just ask and I will help you out.

If you have resolved the issues you were originally experiencing, or have received help elsewhere, please let me know so that this topic can be closed.


Please make sure you are saving and printing the instructions out prior to each fix, this way you will have them on hand just in case you are unable to access this site. One of the steps I will be asking you to do requires you to boot into Safe Mode and this process will be much easier for you to perform if the instructions are printed out for you to follow.

If you are ready to get started, please review and follow these guidelines so that we resolve your issues in a timely and effective manner:

• Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post.
  
• Please make sure to carefully read any instructions that I give you. Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  
• If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  
• These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. These instructions are not suitable for any other computer, even if the issues are fairly similar.
  
• Do not do things I do not ask for, such as running a spyware scan on your computer. However, the one thing that you should always do, is to make sure your anti-virus definitions are up-to-date!
  
• Please do not use the Attachment feature for any log file. Just do a Copy/Paste of the entire contents of the log file inside your post and submit.
  
• You must reply within four days failure to reply will result in the topic being closed!
  
• Please do not PM me directly for help. If you have any questions, post them in this topic. PM me only if I have not responded to your last post in 2 days.
  
• Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to ultimately reformat your hard drive and reinstall the operating system.
  Don't worry, this only happens in severe cases, but it sadly does happen. Please have the software and storage media for backing up your data available.

Lets try to boot your computer using a less demanding version of Linux to try to recover your data.

Please go here and follow the directions to make a bootable version of Puppy Linux to recover your data.

If it does not boot on your computer please respond so we can go on to the next step.

[CompCav]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.