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ie 9 not responding most of the time


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#1
birgit

birgit

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My internet explore in not responding most of the time, and when I try to click on a link,it brings up a new tab, puts the name on it but wont load. thanks for any help you can give.

uninstalled ie9 and it went to ie8.Next time I loged on it was back to IE9. I tried to install Fire Fox, but my computer wont let me. AVG did not find anything, nor did spybot.Got micosoft security essentials,and it also did not find anything.


OTL logfile created on: 4/12/2012 12:15:25 PM - Run 1
OTL by OldTimer - Version 3.2.39.2 Folder = C:\Users\birgit\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.97 Gb Total Physical Memory | 0.95 Gb Available Physical Memory | 48.08% Memory free
2.68 Gb Paging File | 1.09 Gb Available in Paging File | 40.59% Paging File free
Paging file location(s): c:\pagefile.sys 400 3019 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 297.99 Gb Total Space | 134.36 Gb Free Space | 45.09% Space Free | Partition Type: NTFS

Computer Name: BIRGIT-PC | User Name: birgit | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/04/12 12:14:19 | 000,593,920 | ---- | M] (OldTimer Tools) -- C:\Users\birgit\Downloads\OTL.exe
PRC - [2012/01/18 02:44:52 | 000,450,848 | ---- | M] (Logitech Inc.) -- C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
PRC - [2012/01/03 09:10:42 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2011/12/06 17:00:14 | 000,784,240 | ---- | M] () -- C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
PRC - [2011/12/06 17:00:14 | 000,214,896 | ---- | M] () -- C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
PRC - [2011/11/11 15:08:06 | 000,205,336 | ---- | M] (Logitech Inc.) -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
PRC - [2011/11/11 15:07:54 | 000,265,240 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe
PRC - [2011/11/03 18:20:58 | 000,803,144 | ---- | M] (AVG) -- C:\Program Files (x86)\AVG\AVG PC Tuneup\BoostSpeed.exe
PRC - [2011/09/19 17:58:26 | 000,087,368 | ---- | M] (Nero AG) -- C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe
PRC - [2009/03/05 20:07:20 | 002,260,480 | RHS- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
PRC - [2009/02/10 12:01:49 | 000,116,104 | ---- | M] () -- C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe
PRC - [2009/01/26 19:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
PRC - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe


========== Modules (No Company Name) ==========

MOD - [2011/12/06 17:00:14 | 000,784,240 | ---- | M] () -- C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
MOD - [2011/11/11 15:09:20 | 000,336,408 | ---- | M] () -- C:\Program Files (x86)\Common Files\logishrd\LWSPlugins\LWS\Applets\CameraHelper\DevManagerCore.dll
MOD - [2011/11/11 15:07:54 | 000,265,240 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe
MOD - [2011/11/03 18:21:06 | 000,350,024 | ---- | M] () -- C:\Program Files (x86)\AVG\AVG PC Tuneup\madExcept_.bpl
MOD - [2011/11/03 18:21:06 | 000,184,136 | ---- | M] () -- C:\Program Files (x86)\AVG\AVG PC Tuneup\madBasic_.bpl
MOD - [2011/11/03 18:21:06 | 000,050,504 | ---- | M] () -- C:\Program Files (x86)\AVG\AVG PC Tuneup\madDisAsm_.bpl
MOD - [2011/08/12 13:18:56 | 000,342,552 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\QTXml4.dll
MOD - [2011/08/12 13:18:56 | 000,128,536 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\ImageFormats\QJpeg4.dll
MOD - [2011/08/12 13:18:56 | 000,029,208 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\ImageFormats\QGif4.dll
MOD - [2011/08/12 13:18:54 | 007,956,504 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\QTGui4.dll
MOD - [2011/08/12 13:18:54 | 002,145,304 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\QTCore4.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/04/27 18:21:18 | 000,288,272 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2011/04/27 18:21:18 | 000,012,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2012/04/08 09:49:10 | 000,253,600 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/01/18 02:44:52 | 000,450,848 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe -- (UMVPFSrv)
SRV - [2012/01/03 09:10:42 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2011/12/06 17:00:14 | 000,214,896 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe -- (MotoHelper)
SRV - [2011/09/19 17:58:26 | 000,087,368 | ---- | M] (Nero AG) [Auto | Running] -- C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe -- (DeviceMonitorService)
SRV - [2010/11/10 18:02:10 | 004,134,480 | ---- | M] (INCA Internet Co., Ltd.) [On_Demand | Stopped] -- C:\Windows\SysWOW64\GameMon.des -- (npggsvc)
SRV - [2010/03/18 17:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/02/10 12:01:49 | 000,116,104 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe -- (IJPLMSVC)
SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/01/18 02:44:36 | 004,865,568 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\lvuvc64.sys -- (LVUVC64) Logitech HD Webcam C270(UVC)
DRV:64bit: - [2012/01/18 02:44:28 | 000,351,136 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\lvrs64.sys -- (LVRS64)
DRV:64bit: - [2011/11/08 14:59:12 | 000,011,776 | ---- | M] (Motorola Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\motusbdevice.sys -- (motusbdevice)
DRV:64bit: - [2011/08/02 19:38:56 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/04/27 16:25:24 | 000,084,864 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2011/04/04 16:55:54 | 000,021,504 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\motccgp.sys -- (motccgp)
DRV:64bit: - [2011/03/31 16:53:40 | 000,030,208 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\motmodem.sys -- (motmodem)
DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 07:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/08/25 23:36:04 | 010,611,552 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/04/28 11:57:50 | 000,061,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2010/04/01 16:44:06 | 000,026,624 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Motousbnet.sys -- (Motousbnet)
DRV:64bit: - [2009/08/23 09:08:10 | 000,056,320 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1E62x64.sys -- (L1E)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 15:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/01/29 19:18:12 | 000,009,216 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\motccgpfl.sys -- (motccgpfl)
DRV:64bit: - [2009/01/29 19:11:38 | 000,006,144 | ---- | M] (Motorola Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\motfilt.sys -- (BTCFilterService)
DRV:64bit: - [2007/11/02 17:52:02 | 000,008,576 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\motswch.sys -- (MotoSwitchService)
DRV:64bit: - [2005/03/29 05:30:38 | 000,008,192 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\ASACPI.sys -- (MTsensor)
DRV - [2009/08/14 09:45:24 | 000,021,248 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Motive\MREMP50.sys -- (MREMP50)
DRV - [2009/08/14 09:45:24 | 000,020,096 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Motive\MRESP50.sys -- (MRESP50)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
DRV - [2005/01/01 23:43:08 | 000,004,682 | ---- | M] (INCA Internet Co., Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysWOW64\npptNT2.sys -- (NPPTNT2)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\URLSearchHook: {1aec5771-fcd6-4537-a6b7-5f1935fd527c} - C:\Program Files (x86)\MiniEvony\prxtbMini.dll (Conduit Ltd.)
IE - HKLM\..\SearchScopes,DefaultScope = {afdbddaa-5d3f-42ee-b79c-185a7020515b}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.condui...&ctid=CT2559647

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\..\SearchScopes,DefaultScope = {F30784DD-35BE-4BE0-A595-ED6A93AB47B6}
IE - HKCU\..\SearchScopes\{2BE9FA71-A66A-4022-8AD2-0E90CAF0B6D5}: "URL" = http://findgala.com/...q={searchTerms}
IE - HKCU\..\SearchScopes\{92A38D7B-A063-4E9F-87AE-0901A248A979}: "URL" = http://www.flickr.co...q={searchTerms}
IE - HKCU\..\SearchScopes\{B3694AC9-0D8E-461F-8962-BA4AB8E472C9}: "URL" = http://delicious.com...p={searchTerms}
IE - HKCU\..\SearchScopes\{F30784DD-35BE-4BE0-A595-ED6A93AB47B6}: "URL" = http://search.yahoo....f-8&fr=chr-yie9
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local;192.168.*.*

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: [email protected]:1.7.1
FF - prefs.js..extensions.enabledItems: [email protected]:1.0.2
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@canon.com/EPPEX: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@Motive.com/NpMotive,version=1.0: C:\Program Files (x86)\Common Files\Motive\npMotive.dll (Motive, Inc.)
FF - HKLM\Software\MozillaPlugins\@pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll File not found
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@yahoo.com/BrowserPlus,version=2.9.8: C:\Users\birgit\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll (Yahoo! Inc.)


[2011/11/24 13:25:56 | 000,000,000 | ---D | M] (No name found) -- C:\Users\birgit\AppData\Roaming\Mozilla\Extensions
[2011/11/24 13:25:56 | 000,000,000 | ---D | M] (No name found) -- C:\Users\birgit\AppData\Roaming\Mozilla\Extensions\[email protected]
File not found (No name found) -- C:\PROGRAM FILES (X86)\TOMTOM HOME 2\XUL\EXTENSIONS\[email protected]

========== Chrome ==========

CHR - Extension: No name found = C:\Users\birgit\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\10.0.0.1374_0\

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Windows Live Family Safety Browser Helper Class) - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll (Microsoft Corporation)
O2:64bit: - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (MiniEvony Toolbar) - {1aec5771-fcd6-4537-a6b7-5f1935fd527c} - C:\Program Files (x86)\MiniEvony\prxtbMini.dll (Conduit Ltd.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3 - HKLM\..\Toolbar: (MiniEvony Toolbar) - {1aec5771-fcd6-4537-a6b7-5f1935fd527c} - C:\Program Files (x86)\MiniEvony\prxtbMini.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (MiniEvony Toolbar) - {1AEC5771-FCD6-4537-A6B7-5F1935FD527C} - C:\Program Files (x86)\MiniEvony\prxtbMini.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll ()
O4:64bit: - HKLM..\Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe (CANON INC.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe (Logitech Inc.)
O4 - HKLM..\Run: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 File not found
O4 - HKCU..\Run: [Spotify] "C:\Users\birgit\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart File not found
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 255
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 2
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 255
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{2F7921C0-0B4D-4187-821D-EC5E4FFAD574}: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\cdl - No CLSID value found
O18:64bit: - Protocol\Handler\file - No CLSID value found
O18:64bit: - Protocol\Handler\ftp - No CLSID value found
O18:64bit: - Protocol\Handler\http - No CLSID value found
O18:64bit: - Protocol\Handler\https - No CLSID value found
O18:64bit: - Protocol\Handler\javascript - No CLSID value found
O18:64bit: - Protocol\Handler\local - No CLSID value found
O18:64bit: - Protocol\Handler\mailto - No CLSID value found
O18:64bit: - Protocol\Handler\mk - No CLSID value found
O18:64bit: - Protocol\Handler\res - No CLSID value found
O18 - Protocol\Handler\cdl - No CLSID value found
O18 - Protocol\Handler\file - No CLSID value found
O18 - Protocol\Handler\ftp - No CLSID value found
O18 - Protocol\Handler\http - No CLSID value found
O18 - Protocol\Handler\https - No CLSID value found
O18 - Protocol\Handler\javascript - No CLSID value found
O18 - Protocol\Handler\local - No CLSID value found
O18 - Protocol\Handler\mailto - No CLSID value found
O18 - Protocol\Handler\mk - No CLSID value found
O18 - Protocol\Handler\res - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2010/10/04 16:57:43 | 000,000,000 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{4afbb48d-49fe-11e1-a1df-e0cb4ec4504e}\Shell - "" = AutoRun
O33 - MountPoints2\{4afbb48d-49fe-11e1-a1df-e0cb4ec4504e}\Shell\AutoRun\command - "" = I:\setup.exe -a
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/04/11 17:06:02 | 000,000,000 | ---D | C] -- C:\ProgramData\{6AD8E59C-250C-4201-B5BA-56ADEF76FF46}
[2012/04/11 16:28:46 | 000,000,000 | -H-D | C] -- C:\ProgramData\~0
[2012/04/11 16:28:40 | 000,000,000 | ---D | C] -- C:\Users\birgit\AppData\Local\PackageAware
[2012/04/11 13:35:24 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Security Client
[2012/04/11 13:35:15 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2012/04/11 13:05:36 | 000,000,000 | ---D | C] -- C:\Users\birgit\AppData\Local\LogMeIn Rescue Applet
[2012/04/11 10:46:40 | 000,000,000 | ---D | C] -- C:\Users\birgit\AppData\Roaming\Malwarebytes
[2012/04/11 10:46:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2012/04/06 23:19:47 | 000,000,000 | ---D | C] -- C:\Program Files\Java
[2012/03/31 15:44:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC Tuneup
[2012/03/31 15:35:04 | 000,000,000 | ---D | C] -- C:\Users\birgit\AppData\Roaming\PC Cleaners
[2012/03/31 15:34:59 | 000,000,000 | ---D | C] -- C:\Users\birgit\AppData\Roaming\PCPro
[2012/03/31 15:34:57 | 000,000,000 | ---D | C] -- C:\ProgramData\PC1Data
[2012/03/31 15:31:18 | 000,000,000 | ---D | C] -- C:\Users\birgit\AppData\Roaming\CompuClever
[2012/03/25 18:05:52 | 000,000,000 | ---D | C] -- C:\Users\birgit\Desktop\aaron amp
[2012/03/25 17:44:33 | 000,000,000 | ---D | C] -- C:\Users\birgit\Documents\MotorolaMediaLink
[2012/03/18 12:24:14 | 000,000,000 | ---D | C] -- C:\Users\birgit\AppData\Local\MiniEvony
[2012/03/18 12:21:39 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\AVG Secure Search
[2011/11/21 13:01:37 | 000,311,296 | ---- | C] (PureDef Music) -- C:\Program Files (x86)\Uninstall PureDef Music Toolbar.dll
[2011/05/16 13:36:04 | 000,816,648 | ---- | C] (MyWebSearch.com) -- C:\Program Files (x86)\Uninstall Fun Web Products.dll
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/04/12 12:15:09 | 000,001,103 | ---- | M] () -- C:\Users\birgit\Desktop\OTL - Shortcut.lnk
[2012/04/12 12:01:01 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/04/11 16:05:28 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/04/11 16:05:28 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/04/11 16:02:38 | 000,729,880 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/04/11 16:02:38 | 000,626,290 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/04/11 16:02:38 | 000,107,566 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/04/11 15:58:18 | 000,000,382 | ---- | M] () -- C:\Windows\tasks\AVG PC Tuneup Integrator Start On birgit Logon.job
[2012/04/11 15:58:07 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/04/11 15:58:01 | 1583,177,728 | -HS- | M] () -- C:\hiberfil.sys
[2012/04/11 13:38:11 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2012/04/11 13:35:28 | 000,743,538 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2012/04/08 04:05:26 | 000,072,822 | ---- | M] () -- C:\Windows\SysWow64\ieuinit.inf
[2012/04/08 04:05:20 | 000,072,822 | ---- | M] () -- C:\Windows\SysNative\ieuinit.inf
[2012/04/06 23:25:21 | 000,000,032 | ---- | M] () -- C:\Users\birgit\jagex_cl_runescape_LIVE.dat
[2012/03/31 15:44:32 | 000,001,168 | ---- | M] () -- C:\Users\birgit\Application Data\Microsoft\Internet Explorer\Quick Launch\AVG PC Tuneup.lnk
[2012/03/31 15:44:32 | 000,001,144 | ---- | M] () -- C:\Users\birgit\Desktop\AVG PC Tuneup.lnk
[2012/03/31 10:08:15 | 000,001,626 | ---- | M] () -- C:\Users\Public\Desktop\Logitech Webcam Software .lnk
[2012/03/15 04:22:39 | 000,319,112 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/04/12 12:15:09 | 000,001,103 | ---- | C] () -- C:\Users\birgit\Desktop\OTL - Shortcut.lnk
[2012/04/11 13:38:11 | 000,001,945 | ---- | C] () -- C:\Windows\epplauncher.mif
[2012/04/11 13:35:28 | 000,743,538 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2012/04/11 13:35:19 | 000,001,899 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk
[2012/04/08 09:49:16 | 000,000,830 | ---- | C] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/04/08 04:05:26 | 000,072,822 | ---- | C] () -- C:\Windows\SysWow64\ieuinit.inf
[2012/04/08 04:05:20 | 000,072,822 | ---- | C] () -- C:\Windows\SysNative\ieuinit.inf
[2012/03/31 15:44:32 | 000,001,168 | ---- | C] () -- C:\Users\birgit\Application Data\Microsoft\Internet Explorer\Quick Launch\AVG PC Tuneup.lnk
[2012/03/31 15:44:32 | 000,001,144 | ---- | C] () -- C:\Users\birgit\Desktop\AVG PC Tuneup.lnk
[2012/03/31 15:40:06 | 000,000,382 | ---- | C] () -- C:\Windows\tasks\AVG PC Tuneup Integrator Start On birgit Logon.job
[2012/01/18 02:44:00 | 010,920,984 | ---- | C] () -- C:\Windows\SysWow64\LogiDPP.dll
[2012/01/18 02:44:00 | 000,336,408 | ---- | C] () -- C:\Windows\SysWow64\DevManagerCore.dll
[2012/01/18 02:44:00 | 000,104,472 | ---- | C] () -- C:\Windows\SysWow64\LogiDPPApp.exe
[2011/06/25 00:24:48 | 000,000,017 | ---- | C] () -- C:\Users\birgit\AppData\Local\resmon.resmoncfg
[2011/01/31 01:57:14 | 000,000,138 | ---- | C] () -- C:\Users\birgit\AppData\Roaming\RSBot_Accounts.ini
[2010/08/25 23:34:30 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/08/25 23:34:30 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/08/25 23:34:30 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/08/25 22:52:00 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/08/25 22:52:00 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll

========== LOP Check ==========

[2012/03/31 16:16:52 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\AVG
[2011/12/08 03:55:20 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\AVG Secure Search
[2012/01/29 11:16:30 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Babylon
[2011/05/01 07:30:33 | 000,000,000 | -HSD | M] -- C:\Users\birgit\AppData\Roaming\Best Malware Protection
[2011/09/09 20:14:32 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Canon
[2012/03/31 15:31:18 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\CompuClever
[2011/01/13 01:12:23 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\FreeFileViewer
[2011/04/22 16:45:03 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\FrostWire
[2011/01/11 22:48:11 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\GetRightToGo
[2011/04/02 04:47:30 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\ijjigame
[2011/08/04 11:11:53 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Itibiti
[2011/12/06 15:50:03 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Kalydo
[2011/09/25 16:46:05 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Leadertech
[2012/02/12 11:32:53 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Motorola
[2011/05/21 21:00:47 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\NCH Swift Sound
[2011/08/04 12:18:30 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Nuance
[2011/02/19 18:07:27 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\OpenOffice.org
[2012/03/31 15:35:04 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\PC Cleaners
[2012/04/11 13:34:34 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\PCPro
[2012/01/17 18:16:23 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\RegistryKeys
[2012/01/29 11:17:01 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\SumatraPDF
[2011/02/10 18:53:07 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Template
[2011/10/01 20:16:37 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Tific
[2011/12/08 08:32:46 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\TomTom
[2011/08/04 11:13:36 | 000,000,000 | ---D | M] -- C:\Users\birgit\AppData\Roaming\Zeon
[2012/04/11 15:58:18 | 000,000,382 | ---- | M] () -- C:\Windows\Tasks\AVG PC Tuneup Integrator Start On birgit Logon.job
[2009/07/14 01:08:49 | 000,019,392 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU(72).TXT
[2009/07/14 01:08:49 | 000,031,912 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 199 bytes -> C:\ProgramData\TEMP:0B4227B4
@Alternate Data Stream - 187 bytes -> C:\ProgramData\TEMP:0B4227B4

< End of report >

Edited by birgit, 12 April 2012 - 10:27 AM.

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#2
Gammo

Gammo

    Member 2k

  • Malware Removal
  • 2,299 posts
Hello and welcome to Geekstogo!

We apologize for the delay in responding to your request for help.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Check the box that says Scan All Users.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.
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