Can't connect to the internet
Started by
aaaa44
, Apr 12 2012 09:21 PM
#1
Posted 12 April 2012 - 09:21 PM
#2
Posted 13 April 2012 - 06:08 PM
Local area connection 2 is your Ethernet (wired) connection, not your wireless.
Open Device Manager, expand Network Adapters and see if there are any yellow marks. If not, what devices are shown there? It's quite possible that Realtek is your wireless device, but Device Manager will show you.
To open device manager, click on Start then Run, type devmgmt.msc and press Enter.
Open Device Manager, expand Network Adapters and see if there are any yellow marks. If not, what devices are shown there? It's quite possible that Realtek is your wireless device, but Device Manager will show you.
To open device manager, click on Start then Run, type devmgmt.msc and press Enter.
#3
Posted 18 April 2012 - 01:29 PM
When I go into device manager there are "Network Adaptor" which has listed under it "Realtek PCIe GBE Family Controller" and "Other devices" which has listed under it "802.11 n WLAN". Both "Other devices" and "802.11 n WLAN" have yellow question marks in front of them. The only other yellow icon is an exclamation point at the very bottom of the list of programs in front of "unknown device". I double clicked "802.11 n WLAN" and a window came up saying "reinstal driver" under the properties tab. Then the window "Welcome to the update wizard" window, and I chose to install automatically. Then another window that said "The wizard could not find the software on your computer for 802.11 n WLAN. It's recommended that you connect to the internet". When I double clicked the "Realtek PCIe GBE...." icon a window came up saying the it's working properly. I reinstalled all of these from the ASUS mb support cd: "Intel Chipset Inf Update", "Realtek Audio Driver", "Realtek LAN Driver", "Intel Graphics Accelerator". Since I am using an antennae I am not using an ethernet connection but a wifi connection, so the fact that the computer says that a LAN 2 is not connected is okay, correct? I plugged the antennae base in every usb port in the back of my computer but none made any difference. I did get to a window at some point where I typed in the code for the wifi connection. If the wifi is working fine, how do I connect to the internet? Would there be an icon on my desktop that I double click to connect, or can I double click the IE or Firefox icons to connect which I have been trying? Thanks for any replies.
#4
Posted 18 April 2012 - 03:48 PM
Sounds like you need to install the driver for the wireless (WLAN) device embedded on the new mother board. There may be a wireless driver or maybe the chipset driver will handle it.
What is the make and model number of the new mother board?
What is the make and model number of the new mother board?
#5
Posted 18 April 2012 - 06:08 PM
ASUS P5G41T-M LX PLUS Intel G41 Motherboard - Micro ATX, Intel G41 Express, Socket LGA775, 1333MHZ DDR3 (O.C.), SATA II (3.0Gb/s), 8-CH Audio, Gigabit LAN, USB 2.0
#6
Posted 18 April 2012 - 06:35 PM
Download the network drivers from here: Support For Motherboard P5G41T-M LX PLUS
Select your Operating System (OS) then download the Chipset and LAN drivers and install them, see if that fixes the problem.
Select your Operating System (OS) then download the Chipset and LAN drivers and install them, see if that fixes the problem.
#7
Posted 18 April 2012 - 08:17 PM
Constance83, ????? What does your post mean? Makes no sense at all.
#8
Posted 18 April 2012 - 08:25 PM
She's a spammer, Rich. I'll delete her posts....
#9
Posted 09 May 2012 - 07:37 PM
I downloaded the chipset and LAN drivers onto a flash drive from the site you recommended. I right clicked on the drivers files downloaded onto my flash drive, chose extract all and went through the installation process. Now there's an "Intel chipset" folder, a "Realtek LAN" folder, and a "flash files" folder listed on the flash drive. In control panel the programs "REALTEK GbE and FE Ethernet PCI-ENIC driver" and "Realtek High Definition Audio Driver" are listed with contents in the right hand "size" column, but the "VIA Platform Device Manager" and "VIA Rhine-Family Fast Ethernet Adaptor" programs are blank in the right hand size column. Was I supposed to copy the flash drive contents onto the C drive then extract and install the drivers from the C drive? How do I connect to the internet, with IE or Firefox or should there be a new wireless icon to double click? When I double click either the IE or Firefox icon the computer will not connect to the internet.
#10
Posted 10 May 2012 - 06:28 PM
What does Device Manager look like now? Are there still any yellow marks? If so, where?
Not sure where my head was but you told me you had a USB Wireless device and I blipped right over it. There is no "built-in" wireless.
Did you install the driver for the Trendnet TEW-645UB USB network adapter? It should have come with a CD. All the drivers and the manual are here: Trendnet Downloads - Wireless
Not sure where my head was but you told me you had a USB Wireless device and I blipped right over it. There is no "built-in" wireless.
Did you install the driver for the Trendnet TEW-645UB USB network adapter? It should have come with a CD. All the drivers and the manual are here: Trendnet Downloads - Wireless
#11
Posted 13 May 2012 - 07:30 PM
You have said that you didn't allow an installation from Realtek. It's possibly the Trendnet adapter uses a Realtek chip - so you'll have to allow this. You might need to enter your Comodo firewall settings and remove it from being blocked before it will allow you to install again.
#12
Posted 23 May 2012 - 07:35 PM
Under Device Manager there are yellow question marks to the left of "other devices" and "802.11nWLAN". At the bottom of the list there is a yellow exclamation point to the left of "unknown device". In Comodo under "DEFENSE +" "Application" There are eight "C:\WINDOWS\RTHDCPL.EXE\" listed on the left with the date 4/12/12 to the right. There is nothing new under "view firewall events" or "my blocked files".
I just downloaded the driver for the Trendnet TEW-645UB USB network adapter onto my flash drive and will install it tonight. Thanks.
I just downloaded the driver for the Trendnet TEW-645UB USB network adapter onto my flash drive and will install it tonight. Thanks.
#13
Posted 23 May 2012 - 11:13 PM
Let us know the results... good or bad.
#14
Posted 06 June 2012 - 07:31 PM
I found the Trendnet cd and installed the utility. I also downloaded the Trendnet utility from the site you recommended and installed from there earlier. I then connected the antennae to the usb port as the instructions said. The quick install guide on the utility cd said that after connecting the antennae to the usb port that these messages would come up: "Found new hardware wizard" then "Install the software automatically" then double click on the wireless client utility in the system tray then "site survey" is supposed to come up then in "site survey" I am supposed to select "ssid". None of these messages came up even when I restarted the computer with the antennae connected to the usb port. I tried a few different usb ports. When I double click on the wireless client utility in the system tray this message comes up: "802.11 Wireless client utility" and under this in the same window: "The adapter is not present" and "ok" beneath that. This same "802.11 Wireless client utility" message pops up everytime I start my computer. Since the message "Found new hardware" never pops up and the "802.11 wireless client utility, the adapter is not present" does pop up does that mean the antennae is bad?
Edited by aaaa44, 06 June 2012 - 08:31 PM.
#15
Posted 30 June 2012 - 11:04 PM
It's possible. Are you able to install it on another computer OK?
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