[Essexboy]

Did you run the repair vbs as per post 10 ?

Also how is the computer behaving

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I did run that and every folder shows up, theres just nothing in them. I know the files must still be on my hard drive because the disk space is still taken up but when i go through all my programs such as itunes, quicktime, winwar etc they show up as empty. Winwar still comes up when i need to unzip a file and works fine but i am still unable to locate all my programs and music files etc.

[zofire77]

I did run that and every folder shows up, theres just nothing in them. I know the files must still be on my hard drive because the disk space is still taken up but when i go through all my programs such as itunes, quicktime, winwar etc they show up as empty. Winwar still comes up when i need to unzip a file and works fine but i am still unable to locate all my programs and music files etc.

[Essexboy]

Could you rerun RogueKiller with the shortcut hijack fix and post the log please

[zofire77]

attached

Attached Files

•  RKreport4.txt   1.16KB   64 downloads

[Essexboy]

What is still missing ?

[zofire77]

most of my downloaded programs, all my music and picture files...the folder are all there with the names of everything..their just listed as empty

[Essexboy]

Is that the folders themselves or the entries in the startup menu

[zofire77]

the folders themselves....if i click on the folders on the desktop the folder just opens and is blank, from the start menu their just listed as empty.

[Essexboy]

Did you at any stage run a temporary file cleaner prior to coming here ?

[zofire77]

no, i had internet security..dlled malwarebytes tried running it in safe mode, but it wouldnt work then when i turned it back on normal everything was listed as empty....but the disc space is still taken up on the hard drive i just cannot find anything anywhere.

[Essexboy]

Could you follow the steps here to see if they are hidden

[zofire77]

tried that, still the same.

[Essexboy]

Hmm this is weird... Lets have a quick look at the drive

Download windirstat

Install and then run
When the pacmen have finished
Take a screenshot and post it here

[zofire77]

I wasnt sure how to add the picture here but i have the link to view it..... https://skydrive.live.com/redir.aspx?cid=50a58ae9ca035bf8&resid=50A58AE9CA035BF8!130&parid=50A58AE9CA035BF8!128

[Essexboy]

You have just over 2000 files in documents and settings, which would suggest they are still there

Lets try an experiment

Go to Control Panel
Select Folder Options
Select the view tab

Show Hidden files and Folders

Deselect Hide Protected Systems files



Accept all warnings and click apply

Have they returned ?