My computer kills router

#1 tiroshii

Group: Member
Posts: 422
Joined: 26-May 06

Posted 14 April 2012 - 05:22 AM

Hi,

Whenever I visit my mother and connect to the WiFi, the router resets itself, knocking everyone out of the network for a minute or two.

I am running a brand new Dell Vostro v131 running Win 7 64bit. The other members of my family use 32bit Win XP and Vista.

The router is a Thomson TG585 v8 connected to PlusNet, full specs below.

Quote

Thomson Gateway

Information

Product Name: TG585 v8
Serial Number: CP1028TF4B9
Software Release: 8.2.7.7

Configuration

Service Name: Routed PPPoA on 0/38 (modified by user)
Date & Time: Sat, 14-Apr-2012 12:20:13+00:00

#2 zep516

Group: GeekU Senior
Posts: 712
Joined: 02-June 10

Posted 14 April 2012 - 09:44 AM

Hi tiroshii,

That router Thomson TG585 v8 has a large history of various issues of one thing or another. Some recommendations are to up-date the firmware from the manufactures site, or try redoing all the router settings including security. From my search observations, I'd strongly consider replacing it, if mom would consider that for you.

I searched these key words Thomson TG585 v8 issues. I invite you to conduct a search yourself, Just to see some of the issues reported with the Thomson TG585 v8 router.

Joe

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