Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

My computer kills router

  • Please log in to reply




  • Member
  • PipPipPip
  • 423 posts

Whenever I visit my mother and connect to the WiFi, the router resets itself, knocking everyone out of the network for a minute or two.

I am running a brand new Dell Vostro v131 running Win 7 64bit. The other members of my family use 32bit Win XP and Vista.

The router is a Thomson TG585 v8 connected to PlusNet, full specs below.

Thomson Gateway


Product Name: TG585 v8
Serial Number: CP1028TF4B9
Software Release:


Service Name: Routed PPPoA on 0/38 (modified by user)
Date & Time: Sat, 14-Apr-2012 12:20:13+00:00

Edited by tiroshii, 14 April 2012 - 05:24 AM.

  • 0




    Trusted Helper

  • Malware Removal
  • 6,996 posts
Hi tiroshii,

That router Thomson TG585 v8 has a large history of various issues of one thing or another. Some recommendations are to up-date the firmware from the manufactures site, or try redoing all the router settings including security. From my search observations, I'd strongly consider replacing it, if mom would consider that for you.

I searched these key words Thomson TG585 v8 issues. I invite you to conduct a search yourself, Just to see some of the issues reported with the Thomson TG585 v8 router.

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP