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Can't Access internet after xp repair


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#1
patrizio

patrizio

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After a recent xp pro repair attempt, I am no longer able to get onto the internet and get the message "GetProcessHandleCount" cannot be found in dynamic libary KERNELL32.DLL
Have tried other things on this site like ipconfig renew but nothing seems to work.
My ip numbers are all "0"'s
Any ideas?
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#2
rockmilk

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:welcome:

Can you please tell me what kind of computer you have make and model?Sometimes after a repair install drivers tend to come up missing.Can you look in device manager and see if there are any yellow ? or ! Marks.
http://pcsupport.abo.../f/opendmxp.htm
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#3
patrizio

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thanks, not sure what computer as it is homemade but it is intel processor and I think 2.7 GHz. There are two yellow marks: 1 question mark under other devices-- multimedia audio controller and the second, an exclamation mark (!) in front of Microsoft system management bios driver. I uninstalled it thinking that if I rebooted it would be found and updated but it is now just gone!

Edited by patrizio, 14 April 2012 - 02:59 PM.

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#4
patrizio

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I have attached an OTL file and noticed that a lot of my drivers could not be found?
Also, just discovered that microsoft word is not loading. I have paid copies of all.



Thanks

Edited by wannabe1, 14 April 2012 - 07:23 PM.
Removed OTL log...it is not used in this forum

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#5
rockmilk

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Please get me the logs from the program below you may need to trandfer them via usb device,or cd/dvd.
http://www.zhangduo.com/udi.html
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#6
patrizio

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Please find the file you requested attached below.
Thanks for the help. I have been up all night trying all kinds of things.
I am now able to get an internet connection but Internet Explorer, Version 5, will not connect.
This is progress as was able to do this before. Also, when I run a program called XPLite, a stripped down version of XP, I am able to get a connection and surf and download using a built in program called Opera.
Hope this helps.

Attached Files


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#7
rshaffer61

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What is the brand, make and model of your motherboard. I suspect your nic is onboard and not a add on card correct?
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#8
rockmilk

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Please use Belarc Advisor to get the Exact info on your machine make/model.
http://www.belarc.co...e_download.html


The only driver that I see you are missing is this one.
VIA Technologies VT8233/A AC'97 Enhanced Audio Controller Which wont have anything to do with internet but we will get to that later.

You say you got internet to work.Boot into safemode with networking and download firefox(if you can).If you still can not connect in safe mode with networking then download Firefox on another computer and transfer it via cd or thumb drive.
http://www.mozilla.o...s/download.html

If you can not connect still after getting firefox on to the trouble machine then please do the following.

Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.



Checkmark the following boxes:

List Last Ten Event Viewer Errors
List MiniDump Files
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.
List Devices (Only Problems)
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries

Hit Go Post Results in your reply to me.


Please download and run it on the computer with the issue.
FarbarServiceScanner


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.
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#9
patrizio

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Motherboard is P4M800CE-8237 and processor is Intel Celeron D 340J @ 2.93 GHz.
Thanks for the quick reply!
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#10
patrizio

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Could not get Firefox to install. On my computer but won't unzip/run

Here are the FSS Results
Farbar Service Scanner Version: 01-03-2012
Ran by Friend (administrator) on 15-04-2012 at 13:54:11
Running from "E:\Documents and Settings\Friend\Desktop"
Microsoft Windows XP Professional (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is unreachable
Attempt to access Yahoo IP returend error: Yahoo IP is unreachable


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
EventSystem Service is not running. Checking service configuration:
The start type of EventSystem service is OK.
The ImagePath of EventSystem: "E:\WINDOWS\system32\svchost.exe -k netsvcs".
The ServiceDll of EventSystem: "E:\WINDOWS\system32\es.dll".


File Check:
========
E:\WINDOWS\System32\dhcpcsvc.dll
[2012-04-15 09:46] - [2001-08-23 08:00] - 0098816 ____A (Microsoft Corporation) 4F18692BFB7181EA948D5A4D3BFDDCE5

E:\WINDOWS\System32\Drivers\afd.sys
[2012-04-15 09:46] - [2001-08-23 08:00] - 0130688 ____A (Microsoft Corporation) 560DCE566000FED5BBFCBCA321DBB84B

E:\WINDOWS\System32\Drivers\netbt.sys
[2012-04-15 09:46] - [2001-08-23 08:00] - 0150272 ____A (Microsoft Corporation) 58A5116194BC0AD86A6BBDBDFA5E1240

E:\WINDOWS\System32\Drivers\tcpip.sys
[2012-04-15 09:46] - [2001-08-23 08:00] - 0327168 ____A (Microsoft Corporation) E7774698BB0D14B0710A9A31E209F9B6

E:\WINDOWS\System32\Drivers\ipsec.sys
[2012-04-15 09:46] - [2001-08-23 08:00] - 0056064 ____A (Microsoft Corporation) 87AD207BC4437F215508024559D72F30

E:\WINDOWS\System32\dnsrslvr.dll
[2012-04-15 09:46] - [2001-08-23 08:00] - 0044032 ____A (Microsoft Corporation) 56EBC522D52FC5E526E8860A5A810D98

E:\WINDOWS\System32\ipnathlp.dll
[2012-04-15 09:46] - [2001-08-23 08:00] - 0453632 ____A (Microsoft Corporation) E59477BCFC097BF70CA9FC4F0BB5BBF7

E:\WINDOWS\System32\netman.dll
[2012-04-15 09:46] - [2001-08-23 08:00] - 0147968 ____A (Microsoft Corporation) 2B150D3A00137588EB4D68BB30C25214

E:\WINDOWS\System32\wbem\WMIsvc.dll
[2012-04-11 15:37] - [2004-08-04 00:56] - 0144896 ____A (Microsoft Corporation) F399242A80C4066FD155EFA4CF96658E

E:\WINDOWS\System32\srsvc.dll
[2012-04-15 09:46] - [2001-08-23 08:00] - 0155136 ____A (Microsoft Corporation) E305E78536FA6649299F71FD8EA9A84D

E:\WINDOWS\System32\Drivers\sr.sys
[2012-04-15 09:46] - [2001-08-23 08:00] - 0070400 ____A (Microsoft Corporation) F899A5D353DCBBA12EACB379E7ABFEEE

E:\WINDOWS\System32\wscsvc.dll
[2004-08-04 00:56] - [2004-08-04 00:56] - 0081408 ____A (Microsoft Corporation) 4D59DAA66C60858CDF4F67A900F42D4A

E:\WINDOWS\System32\wbem\WMIsvc.dll
[2012-04-11 15:37] - [2004-08-04 00:56] - 0144896 ____A (Microsoft Corporation) F399242A80C4066FD155EFA4CF96658E

E:\WINDOWS\System32\wuauserv.dll
[2012-04-11 15:37] - [2004-08-04 00:56] - 0006656 ____A (Microsoft Corporation) 13D72740963CBA12D9FF76A7F218BCD8

E:\WINDOWS\System32\qmgr.dll
[2012-04-15 09:47] - [2001-08-23 08:00] - 0179200 ____A (Microsoft Corporation) 3E6ACF2CD2E8C19B16E4B42D08CA3838

E:\WINDOWS\System32\es.dll
[2012-04-15 09:46] - [2001-08-23 08:00] - 0224768 ____A (Microsoft Corporation) F5963768CFD62FDB926FDB588EE69315

E:\WINDOWS\System32\cryptsvc.dll
[2012-04-15 09:46] - [2001-08-23 08:00] - 0051200 ____A (Microsoft Corporation) C1B26CE5483DD20D59BCF608331413E6

E:\WINDOWS\System32\svchost.exe
[2012-04-15 09:46] - [2001-08-23 08:00] - 0012800 ____A (Microsoft Corporation) 0F7D9C87B0CE1FA520473119752C6F79

E:\WINDOWS\System32\rpcss.dll
[2012-04-15 09:46] - [2001-08-23 08:00] - 0259072 ____A (Microsoft Corporation) 3F1C4DC5F03535E544996968DD225837

E:\WINDOWS\System32\services.exe
[2012-04-15 09:46] - [2001-08-23 08:00] - 0101376 ____A (Microsoft Corporation) E3DF4A0252D287C44606EE55355E1623


Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) NwlnkIpx(14) PSched(7) pwipf6(8) SYMTDI(12) Tcpip(4) Tcpip6(13) VBoxNetFlt(9)
0x0E00000005000000010000000200000003000000040000000C000000080000000A0000000B0000000600000007000000090000000D0000000E000000
IpSec Tag value is correct.

**** End of log ****



Here are the MiniToolBox Results


MiniToolBox by Farbar Version: 18-01-2012
Ran by Friend (administrator) on 15-04-2012 at 13:51:42
Microsoft Windows XP Professional (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

VIA Compatable Fast Ethernet Adapter = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=static addr=192.168.1.6 mask=255.255.255.0
set dns name="Local Area Connection" source=static addr=none register=PRIMARY
set wins name="Local Area Connection" source=static addr=none


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : pbp-e0x3zu8ggrz

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : VIA Compatable Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-E0-4C-F1-3E-E0

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.1.6

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 e0 4c f1 3e e0 ...... VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.6 192.168.1.6 20
192.168.1.6 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.6 192.168.1.6 20
224.0.0.0 240.0.0.0 192.168.1.6 192.168.1.6 20
255.255.255.255 255.255.255.255 192.168.1.6 192.168.1.6 1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 E:\Windows\System32\mswsock.dll [228352] (Microsoft Corporation)
Catalog5 02 E:\Windows\System32\winrnr.dll [14848] (Microsoft Corporation)
Catalog5 03 E:\Windows\System32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 01 E:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 02 E:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 03 E:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 04 E:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 05 E:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 06 E:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/15/2012 09:19:56 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: 0x2ee7

Error: (04/15/2012 09:07:56 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: 0x2ee7

Error: (04/15/2012 05:14:41 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: 0x2efd

Error: (04/15/2012 05:11:30 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: 0x2efd

Error: (04/15/2012 04:41:01 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: 0x2f7f

Error: (04/15/2012 04:39:30 AM) (Source: SENS) (User: )
Description: Event System Win32 Error: No service is operating at the destination network endpoint on the remote system.

ServiceStart(): SensInitialize() failed

Error: (04/15/2012 03:44:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: 0x2f7f

Error: (04/15/2012 03:43:24 AM) (Source: Application Error) (User: )
Description: Faulting application msoobe.exe, version 5.1.2600.0, faulting module msobmain.dll, version 5.1.2600.0, fault address 0x000169c9.

Error: (04/15/2012 03:43:04 AM) (Source: SENS) (User: )
Description: Event System Win32 Error: No service is operating at the destination network endpoint on the remote system.

ServiceStart(): SensInitialize() failed

Error: (04/14/2012 11:45:58 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: 0x2f7f


System errors:
=============
Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: Generate Activation Context failed for E:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXEV.DLL.
Reference error message: The operation completed successfully.
.

Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: Resolve Partial Assembly failed for Microsoft.Windows.Common-Controls.
Reference error message: The manifest file contains one or more syntax errors.
.

Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: The application failed to launch because of an invalid manifest.

Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: Syntax error in manifest or policy file "The manifest file contains one or more syntax errors.
1" on line The manifest file contains one or more syntax errors.
2.

Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: Syntax error in manifest or policy file "1" on line 2.
The root or application manifest contains the noInherit element but the dependent assembly manifest does not
contain the noInheritable element. Application manifests which contain the noInherit element may only
depend on assemblies which are noInheritable.

Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: Generate Activation Context failed for E:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXEV.DLL.
Reference error message: The operation completed successfully.
.

Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: Resolve Partial Assembly failed for Microsoft.Windows.Common-Controls.
Reference error message: The manifest file contains one or more syntax errors.
.

Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: The application failed to launch because of an invalid manifest.

Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: Syntax error in manifest or policy file "The manifest file contains one or more syntax errors.
1" on line The manifest file contains one or more syntax errors.
2.

Error: (04/15/2012 01:46:35 PM) (Source: SideBySide) (User: )
Description: Syntax error in manifest or policy file "1" on line 2.
The root or application manifest contains the noInherit element but the dependent assembly manifest does not
contain the noInheritable element. Application manifests which contain the noInherit element may only
depend on assemblies which are noInheritable.


Microsoft Office Sessions:
=========================
Error: (04/15/2012 09:19:56 AM) (Source: crypt32)(User: )
Description: http://www.download....otseq.txt0x2ee7

Error: (04/15/2012 09:07:56 AM) (Source: crypt32)(User: )
Description: http://www.download....otseq.txt0x2ee7

Error: (04/15/2012 05:14:41 AM) (Source: crypt32)(User: )
Description: http://www.download....otseq.txt0x2efd

Error: (04/15/2012 05:11:30 AM) (Source: crypt32)(User: )
Description: http://www.download....otseq.txt0x2efd

Error: (04/15/2012 04:41:01 AM) (Source: crypt32)(User: )
Description: http://www.download....otseq.txt0x2f7f

Error: (04/15/2012 04:39:30 AM) (Source: SENS)(User: )
Description: Event System Win32 Error: No service is operating at the destination network endpoint on the remote system.

ServiceStart(): SensInitialize() failed

Error: (04/15/2012 03:44:36 AM) (Source: crypt32)(User: )
Description: http://www.download....otseq.txt0x2f7f

Error: (04/15/2012 03:43:24 AM) (Source: Application Error)(User: )
Description: msoobe.exe5.1.2600.0msobmain.dll5.1.2600.0000169c9

Error: (04/15/2012 03:43:04 AM) (Source: SENS)(User: )
Description: Event System Win32 Error: No service is operating at the destination network endpoint on the remote system.

ServiceStart(): SensInitialize() failed

Error: (04/14/2012 11:45:58 PM) (Source: crypt32)(User: )
Description: http://www.download....otseq.txt0x2f7f


=========================== Installed Programs ============================

1-Click YouTube Downloader 3.2
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 10 Plugin (Version: 10.0.45.2)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.1.116)
Ask Toolbar (Version: 1.6.6.0)
Bonjour (Version: 3.0.0.10)
Canon Camera Access Library (Version: 8.5.0.2)
Canon DIGITAL CAMERA Solution Disk Software Guide (Version: 1.4.0.1)
CANON iMAGE GATEWAY MyCamera Download Plugin (Version: 3.1.1.2)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.9.0.9)
Canon Internet Library for ZoomBrowser EX (Version: 1.6.3.9)
Canon MOV Decoder (Version: 1.8.0.7)
Canon MOV Encoder (Version: 1.6.0.1)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.7.0.4)
Canon Personal Printing Guide (Version: 1.0.0.1)
Canon PowerShot ELPH 300 HS_IXUS 220 HS Camera User Guide (Version: 1.0.0.1)
Canon PowerShot SX120 IS Camera User Guide (Version: 1.0.1.2)
Canon Utilities CameraWindow DC (Version: 7.4.1.10)
Canon Utilities CameraWindow DC 8 (Version: 8.4.0.3)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.5.0.3)
Canon Utilities CameraWindow Launcher (Version: 7.5.0.2)
Canon Utilities Movie Uploader for YouTube (Version: 1.2.0.7)
Canon Utilities MyCamera (Version: 7.4.0.2)
Canon Utilities MyCamera DC (Version: 7.2.1.6)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities ZoomBrowser EX (Version: 6.7.0.24)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.5.0.9)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Core Temp 1.0 RC3 (Version: 1.0)
Creative System Information
Google Chrome (Version: 18.0.1025.152)
HiJackThis (Version: 1.0.0)
HijackThis 2.0.2 (Version: 2.0.2)
Hitman Pro 3.5 (Version: 3.5.8.118)
hp deskjet 930c series (Remove only)
HP PrecisionScan Pro and Utilities
Infinite Algebra 1 (Single-user License) (Version: 1.42.00)
Infinite Algebra 1 (Version: 1.42.00)
Infinite Geometry (Single-user License) (Version: 1.50.00)
Infinite Geometry (Version: 1.50.00)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 22 (Version: 6.0.220)
LCP 5.04 (Version: 5.0.4)
LightScribe 1.4.44.1 (Version: 1.4.44.1)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Standard Edition 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft Software Update for Web Folders (English) 14 (Version: 14.0.6029.1000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 and SOAP Toolkit 3.0 (Version: 1.0.0.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
Nero Suite
nLite 1.4.9.1 (Version: 1.4.9.1)
Norton 360 (Version: 6.1.2.10)
NVIDIA Drivers
NYAB New York Math AB
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
QuickTime (Version: 7.67.75.0)
Secunia PSI
Skypeô 5.5 (Version: 5.5.124)
Sound Blaster Audigy (Version: 1.0)
TurboTax 2010
TurboTax 2010 WinPerFedFormset (Version: 010.000.4012)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0457)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0213)
TurboTax 2010 wnyiper (Version: 010.000.1424)
TurboTax 2010 wrapper (Version: 010.000.0157)
Unknown Device Identifier 8.00
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation (Version: 3.0.6920.0)
Wondershare Video Converter Ultimate(Build 5.6.1.1)
XML Paper Specification Shared Components Pack 1.0
YouTube Downloader 2.5.1

========================= Devices: ================================

Name: Multimedia Audio Controller
Description: Multimedia Audio Controller
Class Guid: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 15%
Total physical RAM: 2046.42 MB
Available physical RAM: 1739.29 MB
Total Pagefile: 3941.88 MB
Available Pagefile: 3809.97 MB
Total Virtual: 2047.88 MB
Available Virtual: 1986.23 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:149.05 GB) (Free:128.57 GB) NTFS
4 Drive e: () (Fixed) (Total:97.65 GB) (Free:66.73 GB) NTFS
5 Drive f: (FreeAgent GoFlex Drive) (Fixed) (Total:465.76 GB) (Free:465.35 GB) NTFS
6 Drive g: () (Removable) (Total:7.47 GB) (Free:5.92 GB) FAT32

========================= Users: ========================================

User accounts for \\PBP-E0X3ZU8GGRZ

Administrator Friend Guest
HelpAssistant Patrick Patrick The Boss
SUPPORT_388945a0

========================= Minidump Files ==================================

E:\WINDOWS\Minidump\Mini103110-01.dmp

**** End of log ****

Thanks a lot!
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#11
rockmilk

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Please download the file in the link below and run it on the machine in question.
http://www.softpedia...IP-Repair.shtml


Go to the link below and ensure that your settings are the same.If you have to change anything then reboot your machine.

http://www.columbia....is/faq/254.html

Also open command prompt by hitting start at the lower left hand corner and type cmd.When the command prompt window opens type the below hitting enter after each.

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"
netsh int ip reset reset.log


Now type exit and reboot your machine.

If that doesnt work then download winsock xp and run it on the machine.
http://majorgeeks.co..._Fix_d4372.html


You said "Could not get Firefox to install. On my computer but won't unzip/run" Can you just copy the firefox setup file via cd/dvd and open it that way or are you telling me that your computer doesnt allow you to unzip anything?

Also here is a file association fix for .zip files.
http://www.dougknox..../file_assoc.htm

Can you tell me why windows update is not enabled?If you did not do this then download this file and save it to your desktop unzip it and right click and select merge.Here is a direct link to the file that you need.
http://www.blackviper.com/downloads/WinXP/Registry_Files/!Default_XP_Pro_SP3_Start_v300.zip?7501a5


Source of the direct download link. http://www.blackvipe...registry-files/
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#12
patrizio

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Thanks for the excellent information. I have been up for a long time now and need to get some rest. I've started some of your latest recommendations but am starting to fade. I'll be back after a few hours of rest.
Thanks for monitoring this situation so closely. I want to resolve this today if possible so all of you help is appreciated.
...zzzzzz for a while
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#13
patrizio

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O.K. back but with little progress. Got a copy of firefox from Hirens BootCD but it also could not connect to internet.
The Microsoft XP Service pack 1a would not continue to load because it could not get access to the internet.
Going to try the Winsock program soon...
Downloaded file from blackvipe site but didn't seem to have much difference. Did you want me to run it and then try to re-install XP service packs or Try to get Internet Explorer to get on the internet? Either way neither seemed to be accomplished. A strange questions but does it know where to "merge" on it's own - I didn't have to specify where to merge did I?

Any other ideas? What about my initial comment about my accidental erasure of the "Microsoft System Management Driver Bios"?
Thanks,
Patrick
If we are out of ideas is my only option to back up the drive as best I can and then begin with a clean install?
Thanks again for all your rapid, clear, directions...they are very much appreciated.

Edited by patrizio, 15 April 2012 - 06:08 PM.

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#14
rockmilk

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I am not sure what else can be done.Can you tell me why you tried the repair in the first place?Perhaps there is malware on your machine.I would post a new thread in the malware forum.
http://www.geekstogo...cleaning-guide/

Incluse a link to this thread so that the malware tech knows what he/she is dealing with.Sorry I could not be of service but I would hate to have
you doing pointless things on your computer because At this point I would only be guessing and wasting your time.Sorry again I honestly thought that I could solve your issue that is why I responded to your thread. Have a good night. :)
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#15
patrizio

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Wow, "sorry" should not be words found in you syntax. Thank you very much for all of your very thorough and easily followed directions. At this point I can not remember what the re-install was for but I do remember it were a number of things and a virus or suspected virus was probably one of them. I have been fighting buying a new computer for a while and this may be the turning point. Are there any areas I could go to which suggest the optimum set up for a combination ssd and hd system so that I put the operating system on the ssd and all other programs on the hd?

Also, KEEP HELPING!!! There is no more helpless feeling than sitting and waiting for help. Your help was extremely good and I very quick. I hope just want to make sure that you don't feel it was a waste of your time.

THANKS VERY MUCH, AGAIN. Not that I want to have to look for help again but if I do I'll look you up.
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