Thanks for the additional info
Is your MB out of a http://h10025.www1.h...product=4066665
What is the answer please?
This is important as we need to know what size MB will fit in your case ATX, mATX or uATX as examples.
The board is not being replaced because I never heard about the law suit which was settled several years ago.
If it is your PC at the above link then it was not released until 2009 which is 5 years after the law suit you mention, also the listed processor the i7 Bloomfield was not released until November 2008, these details make it highly unlikely that your MB is one of those that was affected by that law suit.
I do not recall the exact conversation with the person at HP that said I would need a new processor.
A rather casual statement by Hp, why replace the CPU if there is nothing wrong with it and you can obtain a compatible MB.
I was told I could not replace the board myself because they don't send them to customers,
If we can find you a compatible MB then you can replace it yourself, but get the CPU tested first.
My understanding from an HP sales rep and also my PC repair store, if I use the same MB I would not need to do a clean install. It would be as if I unplugged all the connections then plugged them back in
This would be the case if it was a like for like replacement MB including any revision number, a different revision MB may have a different BIOS for example.
If this is not so, then the PC repair store would not be able fix it. (?)
Sorry do not understand this, if the MB is good, the CPU is good then you can simply install another OS.
The crux of it is that you need to find out what (if anything) is wrong with the MB and what caused it - a bad PSU for example.
What exactly happens when you power up the computer.