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Comp freeze,crash,slow..


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#1
AQUA258

AQUA258

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Hey there, I havent been around for a while..thats a good sign, shows you guys taught me well.
Usually i can fix things/problems on my own but this one has me stumped.

Toshiba; laptop
Windows 7...86
Chrome (latest)

Attempted fix; All software is updated eg...chrome, java, flash etc...
Tried diff browsers...FF,IE9..Safari etc...
Modem changed, ISP speed checked.

Some months ago the freezes started, not regularly just here and there...Progressively it started to get worse.
It use to just happen when i would play a game in FBook.(Freeze/Crash) From there it freezes when i open multiple tabs. It has gotten to the point where at times i cant even load a page. I cant scroll across a page because everything just locks up, the screen goes a see-through white and thats the end of that. I then have to do a forced shut down. Thats at the worst end mostly it just throws me out of the page im on and sends me back to my screensaver or Chrome jumps in and leaves me no option but to kill.

I've been trying all the fixes i can find on google eg...disable one of the flash players(if 2)tried running with both, tried alternating.
Shut down all plug-ins except Flash and Java.
Then i read that chrome only goes "snap crackle and pop" if there is a virus etc...
So i ran Malwarebytes, Ccleaner, SB search and destroy, Ad-aware...and Nothing...
I re-ran all these in safe mode...Nothing..
Then i tried "Removeit pro v4"...It found 3 viruses...but comp still doing the same thing.
Went through and deleted anything i wasn't using..still same.

Following morning its telling me i have an error-1402 with adobe reader. I try to find a fix which said delete and reinstall.
That was funny because i couldn't do either, says i didn't have permission. Couldn't change that.
So i deleted what i could out of the file and eventually managed to delete.
Again not satisfied i ran Removeit pro, found another 3 viruses in system32. Deleted and cleaned, still same issue only a tad worse.

I'm under the assumption that something has not only changed my system somehow but maybe there's more baddies in there that i cant find....( I even d/loaded a new cleaner, Ran all i have again..nothing)
That's just my guess though. I'm also thinking that part of the problem, maybe,is happening after an update(chrome).
As i said i haven't been here for a while which means all was working well...

Some help would be appreciated because i have run out of ideas.....Thank You.

PS; On the odd occasion it has a burst of life and takes of working at top speed, but that, is only short lived...sigh
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#2
Ztruker

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Sure sounds like some kind of malware. Go to the Virus, Spyware, Malware Removal forum, read the first post and follow instructions.

Come back here once you get a clean bill of health if you still have problems.
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#3
mbond65

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Download "whos crash" home edition via the following link.

Once downloaded this will analyse the crash dumps that currently exist and may point us in the right direction to resolving the problem

May you copy the report into a post ?

http://www.resplendence.com/downloads

Edited by mbond65, 21 April 2012 - 02:56 PM.

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