I really hope somebody can help because this problem has been going on for around a year now and the laptop can't be used.
My son got a home access laptop from comet with net intelligence on it. After a while we decided that it was blocking to many sites and was actually more of a hindrence than a help. As is the case, i can't just simply uninstall it without a password. Emailed net intelligence for it and was told as the first year is up i will have to pay to join! unless i do they won't give me the password. As home access isn't available anymore comet won't help either.
Been looking through some similar topics and the only one that seemed to work was using autorun (not sure how). If anyone can help me it would be greatly appreciated as my son is going up to secondary school this year and will need his laptop.