[BubblyBob]

When I try to install microsoft net 4 client profile setup on my computer which is using Windows XP Professional with SP3 I get the error message "Failure to install fatal error message." I called microsoft and was told that they could correct the problem but because Windows XP is out of warranty a charge of $59 would be inposed. Any suggestions on how to proceed. Bob

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1. You need a minimum of 600 Mb of free space on the hard drive

2. You need Net framework 4 installed before you can install the client profile - do you have that installed please check Control Panel Add/Remove programs for the net framework installation.

3. Many times it wil fail if the anti-virus is not disabled and especially some third party firewalls

4. It will also fail if the other net framework installations are corrupt.

So check first that you have net framework 4 please.

If you have used windows update, rather than the direct download, then did the download itself complete.
Were there other offered updates, if so did these install OK

[Macboatmaster]

1. You need a minimum of 600 Mb of free space on the hard drive

2. You need Net framework 4 installed before you can install the client profile - do you have that installed please check Control Panel Add/Remove programs for the net framework installation.

3. Many times it wil fail if the anti-virus is not disabled and especially some third party firewalls

4. It will also fail if the other net framework installations are corrupt.

So check first that you have net framework 4 please.

If you have used windows update, rather than the direct download, then did the download itself complete.
Were there other offered updates, if so did these install OK

[BubblyBob]

Macboatmaster thanks for the information.

I have adequate free space on my hard drive.
I checked and I do not have net framework installed.
I did not have my anti-virus disabledwhen I tried to install.
I have not had peroblems before in updates.

[Fenor]

I checked and I do not have net framework installed.

Then you need to download and install it. It will be an optional update in Windows Update.

[Macboatmaster]

Fenor.

Thanks I am obliged to you


BubblyBob

1. As my colleague said and indeed as I said in my reply

2. You need Net framework 4 installed before you can install the client profile - do you have that installed please check Control Panel Add/Remove programs for the net framework installation.

2. The error message should have a code for instance
Error 80200053 -
I am NOT suggesting that it will be this.

3.

Were there other offered updates, if so did these install

I meant - sorry if I did not make it clear - AT THE SAME TIME, as this offered Net Framwork.


4. You should as mentioned above and by my colleague try and install net framework 4 first
If that succeeds try the Client Profile again

If the net framework 4 fails, note the error code if there is one.

Try again ONLY on the Microsoft site disabling anti-virus real time protection - especially if you have one that is set to scan downloads.
If you are using another Firewall disable that as well

DO NOT FORGET to renable.

5. If all these steps fail and other updates do not fail then see this
http://blogs.msdn.co...ting-guide.aspx

and this

http://blogs.msdn.co...07/8108332.aspx

Use the advice for troubleshooting FIRST before you even think of the net framework clean up tool

[Macboatmaster]

BubblyBob

it is now some eight days since the last post.
How did you progress please.

Please do update the topic, we do like to know the result

Thanks