[rshaffer61]

Hmm ok what happens if you click on ATA0?
Does it give you any options?

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tried another laptop, same problem - a new uverse gateway being delivered tomorrow, I'll let you know it this is the fix. If it is, I have wasted your time and I apologize!

[BigAl_2]

tried another laptop, same problem - a new uverse gateway being delivered tomorrow, I'll let you know it this is the fix. If it is, I have wasted your time and I apologize!

[rshaffer61]

No you are not wasting my time. This is what we do but sometimes the resolution just takes a little longer to find. There is never a easy fix to every issue and yours is one of those times. Replacing the uverse may in deed fix the internet slowing down issue.

[BigAl_2]

Mod, replaced gateway card and is working like a champ now! Thank you so much for your help. There used to be two PC's connected (one wireless)to the card, so it would have shown up in both of them and led me to the uverse as more likely cause. I should have thought of this earlier, you would have had no way of knowing my setup here. I learned quite a bit and will save the knowledge - thanks again for all your help!

[rshaffer61]

Congratulations BigAl_2. for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


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