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how to fix svchost.exe spam ?


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#1
JoOEyn

JoOEyn

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heys im joseph and i screwed my laptop can someone help me please?

i have a problem with my laptop a few weeks ago i was on my lappy and my laptop started running very slow so i openned the task manager and saw like few google chromes.exe opened and heaps of svchost.exe so i downloaded avg antivirus and scanned but nothing came up. i backed up my files and started to delete unecessary programs and yes there was a few but it didnt go away so i went on to my internet settings and goggle chrome settings and deleted all temp files/cookies and also cleared my add ons. It cleared some of the chromes.exe but the svchost was still there so i went through my laptop system/win32/appdata folders and started too delete a few more files and it didnt help so i deleted chrome/iexplore and it disappeared but my svchost.exe was still spammed so i re installed chrome/iexplorer and my problems were back.

can someone help me ? i think i really screwed my laptop deleting files that i needed . ive been scanning and scanning with the scanning programs that i found browsing through the forums like aswMBR/edcspfjp/malwarebytes anti-malwares trial/speedyPCpro/ tdsskiller but have no idea what to do with the logs afterwards. i hope it helps tho i didnt really understand what i was meant to do but i didnt restart right after each ones



can someone helps me please?

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#2
happyrock

happyrock

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Hi JoOEyn ... :wave: ..:welcome:

logs are only allowed to be posted in the malware removal forum

Please go to Malware and Spyware Cleaning Guide...
HERE....

That will help you clean up 80 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) follow the instructions and start a new topic
here
post the OTListIt2 and Rooter logs ...
The "Topic Title" should contain the name of the infection that you are having a problem with...Use the "Topic Description" to include more details. This will help you get faster responses as some people are more familiar with certain infections....

if you are unable to download or run ANY of the tools...try downloading them on another computer and put them on a flash drive or cd and try installing them that way..
no joy...
start a new topic and let them know you can't run any of the tools..

if your still having issues after the malware pros give you a all clean...come back here and we will see if we can get it straightened out out
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